Big shout out to Brandon he was awesome i am a repeat customer .... it was even better than the first time.. Brandon went aboe helping me & my wife find her a vehicle that was a good fit for... See more
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Donnie from DriveTime Pensacola, is the absolute best!! He is extremely helpful!! Has the best disposition and gives amazing advice. He is our go to guy, to buy vehicles. This our 3rd purchase because... See more
We dealt with Brian and Ross. They were both super easy going and informative. They answered all our questions and made the whole car buying process a breeze. We would most definitely recommend buying... See more
Mr.Ross was very understanding and honest through the entire process. He also went above and beyond to help answer any questions we had, and I will recommend people I know to come see him.
Company replied
Company details
- #1 of 2 best companies in Used Car Dealer
- #3 of 9 best companies in Auto Market
- #9 of 12 best companies in Car Dealer
- #11 of 14 best companies in Car Finance and Loan Company
About DriveTime Car Sales - Pensacola
Written by the company
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Written by the company
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Contact info
6400 Pensacola Blvd, 32505, Pensacola, FL, United States
- 18504177990
Discover DriveTime
4.6
Excellent
53 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Allow me to begin by expressing my…
Allow me to begin by expressing my initial skepticism regarding Drivetime in Florida. I had purchased a vehicle from Georgia that proved to be a complete disappointment and was hesitant to return to them. However, I was compelled to return the vehicle due to the extensive damage it sustained.
Upon my arrival at Drivetime, I was pleasantly surprised by the exceptional service I received. Brian, the representative, demonstrated professionalism, proficiency, and a genuine willingness to assist. His empathetic and sympathetic demeanor made me feel valued and understood.
Brian’s exceptional service transformed my experience with Drivetime. I wholeheartedly recommend him to anyone seeking reliable and compassionate assistance.
August 15, 2026
I was very surprised and happy that I…
I was very surprised and happy that I came back to this car lot because I bought Two vehicles and this time I upgraded without a down payment
June 23, 2026
Mr.Ross was very understanding and…
Mr.Ross was very understanding and honest through the entire process. He also went above and beyond to help answer any questions we had, and I will recommend people I know to come see him.
April 8, 2026
Unprompted review
Reply from DriveTime Car Sales - Pensacola
Hello William Deskins, Thank you so much for taking the time to review your visit at our Pensacola DriveTime location! Everyone here at DriveTime loves to know that our customers had a great experience. We are always trying our best to make every customer’s interaction memorable, and we're glad that we've achieved it!
Best Regards,
DriveTime Customer Relations
Quick and easy
Quick and easy! Ross made sure I was set up with everything I would need for the future before leaving off the lot.
March 27, 2026
Unprompted review
Donnie and the Regional Manager as well…
Donnie and the Regional Manager as well as Steve were the best to ever do it again thank you guys so very much it’s very much appreciated
February 26, 2026
Brain Bell did a great job made the…
Brain Bell did a great job made the process easy
February 19, 2026
Unprompted review
Reply from DriveTime Car Sales - Pensacola
We appreciate the 5-star rating you submitted, Pamela Lee. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that Pensacola was able to create that for you!
Thank you,
DriveTime Customer Relations
NOT WHAT IT SEEMS
Found the truck I wanted. After driving 3 hours 45 minutes to get there. Sitting with salesman they tried to push maintenance insurance, Gap insurance, Lowjack GPS, I bought the gap insurance. I told them I did not want the other maintenance and Lowjack GPS but they put it on my contract anyway. Before signing i looked carefully at contract and found it. I made them rewrite the contract. Did not reread the contract again and foundout after arriving home the GPS LOWJAK was still on the contract anyway. So I had to contact them again and send me the paperwork to change the contract again. Real pain in the patoot! Never trust anyone! They also said I had a 30 day or 1500 mile warranty on the truck for anything going wrong. Drove the vehicle home. After 400 miles the coolant thermostat and sensor went bad and shut down the air-conditioning. Contacted the service company for the covered warranty work but they wanted the truck for 4 days to perform a 45 minute repair. So I had to take it to an Out of Network Repair Shop to get the repairs done. They wanted a $ 350.00 deductible for the $210.00 repair it cost me out of my pocket. That repair was completed by the out of network shop in 45 minutes while I waited. Be very carefull, they said they went through the truck very thoroughly before I purchased it. But yet it needed repairs after only 400 miles and cost me out my pocket to pay for it. Not a happy customer. BEWARE!
February 10, 2026
Reply from DriveTime Car Sales - Pensacola
Thank you for leaving your review, Thomas Cotten. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.
This is my second car I have got from…
This is my second car I have got from y’all and I love my new one and the salesman was great he needs a raise
February 9, 2026
Brian Bell was incredibly helpful
Brian Bell was incredibly helpful, he took my vehicle needs into consideration before recommending. He worked over 2 days with me to get me into something that is affordable and will do what I need.
February 3, 2026
Unprompted review
Mr Brian bell
Mr. Brian was very friendly, professional & over all a good salesman. Would definitely recommend him.
January 22, 2026
Unprompted review
Reply from DriveTime Car Sales - Pensacola
Hello Hannah Wilson, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations
Great experience
Brian was very welcoming and honest. I felt like he worked with me and my situation. He made me feel very comfortable.
December 19, 2025
Unprompted review
Brian was very honest and helpful and…
Brian was very honest and helpful and very outgoing
December 19, 2025
Unprompted review
I had a great experience with Brian…
I had a great experience with Brian Bell. He was very professional and efficient. I am happy with my purchase.
December 18, 2025
Unprompted review
Reply from DriveTime Car Sales - Pensacola
Hello Tigra Stallworth, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations
Brian was excellent
Brian was excellent. He walked me through every detail on a vehicle. Excellent communication, excellent service.
December 18, 2025
Unprompted review
Reply from DriveTime Car Sales - Pensacola
Hello LaDerriss Brown, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations
Worked late and took his time with me
Worked late and took his time with me. Very polite and very informative.
November 24, 2025
Unprompted review
Brian is awesome!
Brian is awesome!! Definitely pointed me in the right direction and stayed after time to help me. Quality 👍🏼
November 21, 2025
Unprompted review
Great experience
Great experience, Donnie explained everything in great detail. I would definitely recommend drive time !!!
November 15, 2025
Reply from DriveTime Car Sales - Pensacola
Hello Glenda Gandy, Thank you so much for taking the time to review your visit at our Pensacola DriveTime location! Everyone here at DriveTime loves to know that our customers had a great experience. We are always trying our best to make every customer’s interaction memorable, and we're glad that we've achieved it!
Best Regards,
DriveTime Customer Relations
Jay our sells guy was amazing
Jay our sells guy was amazing he made us feel like old friends . He took the anxiety out of the whole process. We love our new car . And will definitely send our friends to JD Byrider Pensacola fl
Sincerely,
Lisa and Jason
July 12, 2025
Unprompted review
Reply from DriveTime Car Sales - Pensacola
We appreciate the 5-star rating you submitted, Lisa. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that the Pensacola dealership was able to create that for you!
Thank you,
DriveTime Customer Relations
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