Banner for DriveTime Car Sales - Peoria

DriveTime Car Sales - Peoria Reviews 16

TrustScore 3.5 out of 5

3.4

921 W Pioneer Pkwy, 61615 Peoria, IL, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I had a little bit of a hard time getting approved or getting an amount that I could afford and they helped me tremendously and made sure I drove a vehicle off the lot that same day. It was my first t... See more

Rated 5 out of 5 stars

My experience here was nothing less than amazing . From customer service to the quality of my car . The staff there made every moment enjoyable and not as nerve wrecking. Jeremiah made my purchase qui... See more

Rated 5 out of 5 stars

Our experience buying our car was stress free and perfect! Our salesperson, Tandre was AMAZING! He was helpful, and took the time to explain everything to us! You don’t see that. The way we were trea... See more

Rated 5 out of 5 stars

Big T and his team Jarameiah and Paul just to mention a few treated me like family the entire time I was there. From the time I walked in this establishment I felt welcome. They were definitely Gods d... See more


Company details

  1. #1 of 3 best companies in Used Car Dealer
  2. #2 of 7 best companies in Auto Market
  3. #8 of 11 best companies in Car Dealer
  4. #9 of 14 best companies in Car Finance and Loan Company

About DriveTime Car Sales - Peoria

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 921 W Pioneer Pkwy, 61615, Peoria, IL, United States

  • 13093246960
Promotion box for DriveTime Car Sales - Peoria

Discover DriveTime

Shop every car with your personalized terms!

3.4

Average

TrustScore 3.5 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mr Edwards was great through out the…

Mr Edwards was great through out the whole car buying experience.

January 15, 2026
DriveTime Car Sales - Peoria logo

Reply from DriveTime Car Sales - Peoria

Hello Luella Crayton, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!

DriveTime Customer Relations

Rated 1 out of 5 stars

DO. NOT.BUY.HERE!!!

DO. NOT. BUY. Let me tell you about my experience. They were great at first, they made sure left a review before leaving the fay I bought the vehicle.
Well ONE MONTH later the car I bought is in ENGINE FAILURE. I no longer have a working vehicle. When I called the dealership they refuse to even speak to me! Thank God I bought the extended warranty otherwise I would be out $16,000. The oil pan had been repaired, so either they repair the vehicles just enough to sell them, or they don’t look at them at all.
Once they sell the junk cars they no longer car about the customer. Save yourself the stress, go somewhere else.

November 3, 2025
Unprompted review
DriveTime Car Sales - Peoria logo

Reply from DriveTime Car Sales - Peoria

Thank you for leaving your review, Shawna Adams. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Rated 1 out of 5 stars

Today I wanted to drive time and I gave…

Today I went to drive time and I gave them all my information and I gave them everything else that they asked for that was qualified for me to get a car. I test drove a car and I did not leave with a car. They are advertising that they do help with good or bad credit. Well it was a very bad experience and I left feeling very awful because me and my family thought that we were gonna drive away with us a new car instead we walked away. It was so sad and depressing to explain to my children That we cannot get a car today because Mom did not get approved for the banks due to my low credit I’m trying to build.Better luck Elsewhere!!!!

May 8, 2025
Unprompted review
DriveTime Car Sales - Peoria logo

Reply from DriveTime Car Sales - Peoria

Thank you for the feedback [Bossi WayorNoway. We pride ourselves on maintaining transparency by using the Federal Truth in Lending Disclosure during the contracting process. Additionally, we offer a 5-day Vehicle Return Policy to every customer. If you have any additional questions about your account terms, please reach out to Bridgecrest Customer Service at (800) 967-8526.

Rated 5 out of 5 stars

Service

Great service and very helpful!!!

December 10, 2024
DriveTime Car Sales - Peoria logo

Reply from DriveTime Car Sales - Peoria

Hello Rebecca Weiland, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations

Rated 5 out of 5 stars

My 2017 Hyundai Santa Fe and Glen.

I dealt with Glen for the purchase of my new to me car. He was friendly, polite,courteous, and kind of funny. He made me feel like we were just old friends that had sat down for a cup of coffee. The entire process did take a bit of time, but Glen made it seem like less with some friendly conversation. I went home in the car that I wanted and for less of a monthly payment than I originally thought it was going to be. Thank you Drivetime and Thank you Glen.

July 13, 2024
Unprompted review
Rated 5 out of 5 stars

BIG T IS THE TRUTH!!! GO TEAM!!!

Big T and his team Jarameiah and Paul just to mention a few treated me like family the entire time I was there. From the time I walked in this establishment I felt welcome. They were definitely Gods diciples that day when it came down to my case. It started off with me having a few options and then turned out to me having many. Needless to say I actually drove off the lot with the vehicle I had been talking to God about. So if you're looking to purchase a reliable vehicle and have been denied everywhere else in the world these guys are the truth and they are extremely passionate about what they do!!! Remember denied just means delayed for something bigger,better and Greater is yet to come. Be encouraged & Stay positive and keep working on that credit even if you're approved.

April 12, 2024
Unprompted review
Rated 5 out of 5 stars

Our experience buying our car was…AMAZING!

Our experience buying our car was stress free and perfect! Our salesperson, Tandre was AMAZING! He was helpful, and took the time to explain everything to us! You don’t see that. The way we were treated was so different than other dealerships, absolutely no pressure to buy, and Tandre helped us get the right car for the best price. We’re definitely going to use Drive Time for our next vehicle!

January 27, 2024
Rated 5 out of 5 stars

Smooth all the way through

I apologize for the late response, but Tandrae and Josh made it a very positive experience for me and my friend who came with me. I'll keep it simple: the whole process couldn't have gone any smoother. They just made it a good day, and it helped that it was a nice, sunny day, as well. What shocked me was that I could actually get the new license plates put on before I drove off the lot with the car. Thank you, guys!

November 4, 2023
Unprompted review
Rated 5 out of 5 stars

My experience here was nothing less…

My experience here was nothing less than amazing . From customer service to the quality of my car . The staff there made every moment enjoyable and not as nerve wrecking. Jeremiah made my purchase quick and easy . He's very straight forward, well mannered, and has the perfect personality . Overall he's an astonishing person. I will be bringing my family here to purchase their next ride !Love them! 10/10!!

October 13, 2023
Rated 5 out of 5 stars

I had a little bit of a hard time…

I had a little bit of a hard time getting approved or getting an amount that I could afford and they helped me tremendously and made sure I drove a vehicle off the lot that same day. It was my first time financing, I’m happy with my experience and the two guys who helped me! Thanks again so much!

January 7, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look