Tony made our whole experience great. Quick and efficient as possible and I'm absolutely enjoying my new car.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I purchased my car on 1/6/2023, on 1/9/2023y car started nothing violently a couple minutes before entering the freeway & completely shut off & the dash read "transmission failure". What I'm the world... See more
Company replied
Tony has amazing customer service. He was informative, helpful, honest, and worked with us to ensure we got the best possible outcome! Getting a used car comes with cautious discretion and he provided... See more
Company replied
I recently purchased a car from DriveTime- San Diego and I must say I found the experience AMAZING. They use the phrase "QUICK AND EASY" and it was just that. They should have t-shirts made with that... See more
Company details
- #1 of 2 best companies in Used Car Dealer
- #3 of 9 best companies in Auto Market
- #9 of 12 best companies in Car Dealer
- #10 of 13 best companies in Car Finance and Loan Company
About DriveTime Car Sales - San Diego
Written by the company
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Written by the company
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Contact info
919 El Cajon Blvd, 92020, El Cajon, CA, United States
- 16192192305
Discover DriveTime
4.5
Excellent
36 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Tony made our whole experience great
Tony made our whole experience great. Quick and efficient as possible and I'm absolutely enjoying my new car.
August 19, 2026
Tony made the process very easy and…
Tony made the process very easy and everything went smoothly. It was a great pain-free experience.
August 15, 2026
Super awesome super great explained…
Super awesome super great explained everything throughly
February 25, 2026
Unprompted review
Tony the agent who helped me was very…
Tony the agent who helped me was very nice helpful and thorough
February 24, 2026
Reply from DriveTime Car Sales - San Diego
Hello Antonio Pena, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations
He is patient and helps u choose best…
He is patient and helps u choose best car for u your best option very friendly helpful good customer service
February 5, 2026
Unprompted review
Tony was a great help
Tony was a great help. Walked me
Through everything!! Definitely recommend
January 29, 2026
Unprompted review
Reply from DriveTime Car Sales - San Diego
Hello Martha, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations
Great customer service excellent…
Great customer service excellent communication wonderful sales experience
January 23, 2026
Unprompted review
No one cares
It was a terrible experience. Car was dirty when picked it up. Less then half tank of gas. Manager was rude and dodgy care
January 17, 2026
Reply from DriveTime Car Sales - San Diego
Thank you for sharing your experience with us. We do our best to ensure all vehicle are clean and ready for sale. Please DM us or contact our Customer Relations team at (888) 290-0148, and a team member will be glad to assist.
Go see Ryan
Go see Ryan! He is so friendly, informative and he made this entire process easy for a first time buyer!
December 27, 2025
Unprompted review
Reply from DriveTime Car Sales - San Diego
Hello Maili Pritchard-Ena, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations
Reply from DriveTime Car Sales - San Diego
Hello George, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations
Tony has amazing customer service
Tony has amazing customer service. He was informative, helpful, honest, and worked with us to ensure we got the best possible outcome! Getting a used car comes with cautious discretion and he provided all the information regarding the history of the car and was happy to go over multiple payment options so we could make the best decision. Thank you, Tony!!
December 18, 2025
Unprompted review
Reply from DriveTime Car Sales - San Diego
Hello Amorino Mirenda, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations
It was easy to go from online to in…
It was easy to go from online to in store test driving and buying my vehicle. Tony Santillan was very professional and friendly. Highly recommend getting a vehicle through him.
December 16, 2025
Unprompted review
Reply from DriveTime Car Sales - San Diego
Hello Sarah McCormick, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations
I liked the "NO PRESSURE ATTITUDE"""
I liked the "No Pressure" attitude of Sam !!!
I liked his " Upfront approach"
Then "Bottom Line"
He known his vehicles and even tried to " Upsale Me"
I stayed in my Budget! Got want I wanted in less than 4 hours I was home with Our Ford Traverse!!
December 2, 2025
Reply from DriveTime Car Sales - San Diego
We are grateful to have you as a valued DriveTime customer Ron. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!
Best regards,
DriveTime Customer Relations
Me and my family had great customer…
Me and my family had great customer service and made things easy for us. We really appreciate all that DriveTime did for all of us here.
November 11, 2025
Unprompted review
Reply from DriveTime Car Sales - San Diego
Hello Peleina Maulupe, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations
Dude best car buying experience ive…
Dude best car buying experience ive had, super understanding , worked with me, communication was awesome! recommend for everyone
November 3, 2025
Unprompted review
Reply from DriveTime Car Sales - San Diego
Hello Jose Ayala, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations
The patience Sam had
The patience Sam had. He made my experience with Drivetime very enjoyable
November 3, 2025
Unprompted review
Reply from DriveTime Car Sales - San Diego
We are grateful to have you as a valued DriveTime customer, Patricia. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!
Best regards,
DriveTime Customer Relations
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.