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DriveTime Car Sales - Sanford Reviews 45

TrustScore 4.5 out of 5

4.6

3575 N US Highway 17-92, 32773 Sanford, FL, US


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See what reviewers are saying

Rated 5 out of 5 stars

What was great about my experience is the sales lady went up and beyond helping me to purchase a vehicle not only a vehicle but the best vehicle on the lot!

Rated 4 out of 5 stars

Brad was really good. Only a few things, maitenence light was on and overdue. Needs oil change, etc. vehicle wasn’t detailed, tail lights out. I feel like for the price you pay for the vehicles, these... See more

Rated 4 out of 5 stars

They had the car I wanted. However, I am not giving up a 5-star rating, because I found they could be more flexible. They have a no-haggle policy, which i think can be twisted or be able to make it... See more

Rated 5 out of 5 stars

Brad and Greg were absolutely wonderful and attentive. Greg provided us with the car we were looking for and his customer service skills are A+ Brad the manager greeted us upon arrival with a smile an... See more

Company replied


Company details

  1. #1 of 2 best companies in Used Car Dealer
  2. #2 of 9 best companies in Auto Market
  3. #9 of 12 best companies in Car Dealer
  4. #7 of 12 best companies in Car Finance and Loan Company

About DriveTime Car Sales - Sanford

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 3575 N US Highway 17-92, 32773, Sanford, FL, United States

  • 14073244440
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4.6

Excellent

TrustScore 4.5 out of 5

45 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

They had the car I wanted

They had the car I wanted. However, I am not giving up a 5-star rating, because I found they could be more flexible. They have a no-haggle policy, which i think can be twisted or be able to make it a "work-around" when the vehicle is out of the market fair price. That did not happen in my situation. I am convinced the car was out of the fair market, but it was my word against them. Who wins? Not a fair practice.

June 4, 2026
Rated 5 out of 5 stars

Joe was a great help in selecting a new…

Joe was a great help in selecting a new vehicle. He was friendly and knowledgeable.

April 3, 2026
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Reply from DriveTime Car Sales - Sanford

Thank you so much for your kind words, Jessy. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

Frank was the best car salesman I have…

Frank was the best car salesman I have ever dealt with. He was friendly, knowledgeable and very good at what he does. I straight forward on what I wanted and he took out his little tablet and wrote down what Ivwas looking for. Less than 2 hours later, I had the car I wanted with no money out of pocket, even with a low credit score. He delivered on what he said could be done. Thank you Frank for a job well done!!!!!👏🏽😀

April 4, 2026
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Reply from DriveTime Car Sales - Sanford

I am thrilled to hear you had a great buying experience at our DriveTime location! Have a wonderful day!

DriveTime Customer Relations

Rated 5 out of 5 stars

I recommend DriveTime

They approved me instantly. I'm still building my credit back. That in itself was amazing every one else was offering me loans at 136 on up percent literally. I was flabbergasted. I applied to DriveTime based off a recommendation from a Lyft driver . I'm glad I did. Frank Craven in Sanford at the dealership really didwkr everything painless. Just like the ad states. I was apprehensive about even buying a car much less going in there in person. To say the least this man was instrumental at makinge calm. He explained everything in great detail. Showed me everything. I've never gotten that kind of an experience at any dealership. I'm not lying. Hands down he was fabulous. And the receptionist. I never got her name like I said was very nervous. But she was such a nice person. Had a smile the entire time. Not fake either neither one of those two. Down to earth real people. My son and I left with a decent car that won't break down easily. With a decent price and interest rate. I'm very fortunate to have had such an experience. Thank you all of you who work there and the owners as well. I'm a single mother raising my son myself. Zero help. Until I walked into DriveTime. Everyone should try it out. Thanks again guys. I'm a happy client.

March 28, 2026
Rated 5 out of 5 stars

Great service

Great service, super friendly & easy. This was the best car buying experience I have had, thank Greg!

Alissa

November 1, 2025
Unprompted review
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Reply from DriveTime Car Sales - Sanford

We are grateful to have you as a valued DriveTime customer Alissa. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Rated 5 out of 5 stars

I GOT A NEW CAR WOOHOO

I GOT A NEW CAR WOOHOO

Thankyou to Greg for everything

October 13, 2025
Unprompted review
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Reply from DriveTime Car Sales - Sanford

Thank you for taking the time to share your DriveTime experience, Alanis. We love to hear that Greg provided a great car-buying experience for you at our Sanford DriveTime!

Thank you,

DriveTime Customer Relations

Rated 4 out of 5 stars

Reservations

Everything was great with the small exception that when your associates first contacted me after I went to your website, I was told that the vehicle that I was acquiring about would be "reserved". I was notified by your app two days later that the car had been sold. It was explained to me at the Sanford dealership that the only way a true "reservation "can be upheld is if I were to have went to the store and actually put money down on it. This was not explained online or on your app, it actually states to the contrary. This is very misleading and thus why I Went to the Sanford store and not to the West Orlando store.

October 3, 2025
Rated 5 out of 5 stars

Great experience and made my…

Great experience and made my daughtervery happy

September 22, 2025
Unprompted review
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Reply from DriveTime Car Sales - Sanford

Hello Andy McCloskey, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations

Rated 5 out of 5 stars

Brad and Greg were absolutely wonderful…

Brad and Greg were absolutely wonderful and attentive. Greg provided us with the car we were looking for and his customer service skills are A+ Brad the manager greeted us upon arrival with a smile and helpful knowledge. I will return to them in the future if ever needed and highly recommended them to anyone .

September 22, 2025
Unprompted review
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Reply from DriveTime Car Sales - Sanford

Thank you for sharing your feedback with us, Laurie Hernandez. We love hearing about your car-buying experience at our Sanford DriveTime.


We appreciate you submitting a review!

DriveTime Customer Relations

Rated 5 out of 5 stars

I typically dislike sale situations…

I typically dislike sale situations because I feel pressured. However my experience here was very nice, Freud was who assisted me. He was patient and attentive and answered all my questions.

September 6, 2025
Unprompted review
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Reply from DriveTime Car Sales - Sanford

We are grateful to have you as a valued DriveTime customer Jonathan Morales. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Rated 5 out of 5 stars

Joe Molina the sales man made all this…

Joe Molina the sales man made all this processes unpainful. Joe was helpful and was very good informed in the process of purchasing a vehicle. the staff was great also very well informed about policies and vehicle information. the service was excellent

June 7, 2025
Unprompted review
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Reply from DriveTime Car Sales - Sanford

We are grateful to have you as a valued DriveTime customer Javi. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Rated 5 out of 5 stars

Helped when I was down!

Thank you for helping me when I was in a bad place vehicle wise. Truly nothing like your typical car dealership!! :)

April 12, 2025
Unprompted review
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Reply from DriveTime Car Sales - Sanford

We appreciate the 5-star rating you submitted. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that the Sanford dealership was able to create that for you!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

I had a great experience purchasing my…

I had a great experience purchasing my car from DriveTime they were good about listening to what I wanted didn’t pressure me in any way and that appreciated I recommend drivetime to anyone looking for a good vehicle with a good price

April 12, 2025
Unprompted review
DriveTime Car Sales - Sanford logo

Reply from DriveTime Car Sales - Sanford

We appreciate the 5-star rating you submitted. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that the Sanford dealership was able to create that for you!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

Our sales lady was phenomenal very…

Our sales lady was phenomenal very attentive and personal able.
Ms O'brien was just great as was everyone that worked there.

March 22, 2025
Unprompted review
DriveTime Car Sales - Sanford logo

Reply from DriveTime Car Sales - Sanford

We are grateful to have you as a valued DriveTime customer. We are delighted to know that our sales team was able to help you find your desired vehicle and provide great customer service. One of our goals as a company is to ensure we provide high-quality customer service during every interaction with our customers. Thank You for choosing us to purchase a vehicle!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

Today was a great day😍

Today was a great day! I finally got me a new vehicle here at “Sanford Drive-Time”Frank my salesman was awesome 🤩. He is very kind he made sure I had a great experience. If there was away to give him more stars I would.This dealership is on of the best I highly recommended it.❤️

January 7, 2025
Unprompted review
DriveTime Car Sales - Sanford logo

Reply from DriveTime Car Sales - Sanford

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations

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