DriveTime Car Sales - Tampa Reviews 23

Joey made the experience over the phone from 2 states away super easy. I was able to reserve my choice vehicle and it was sitting there shiney waiting for me to test drive in person. Jennifer took care of me in person and did a great job making everything super easy. We'll definitely take advantage of the extra 60 day savings program.

I arrived at the dealership about 15 minutes before my scheduled appointment and was promptly greeted upon arrival. I waited for approximately 15 to 20 minutes until the salesperson became available. I informed her about the car I was interested in, and she had the vehicle brought up front. We proceeded to take the car for a test drive around the block.

Overall, the experience went fairly well. However, I did notice that the car will need new tires soon, which is understandable given the mileage and the likelihood that it was a rental vehicle. After the test drive, we began the paperwork process. At that point, the salesperson mentioned a price that differed from what was originally listed online. When I brought this up, she explained that the price I saw did not include the extended warranty and GAP insurance. While I understand these options are optional, they were not clearly indicated in the online price. Although I believe I would have purchased them regardless, the way she tried to present these add-ons felt somewhat shady.

The total price ended up being higher due to these additional options. After completing all the paperwork, I went to the car and noticed that it had not been cleaned and that the gas tank was not filled. While I realize this is common practice at many, if not all, dealerships, it still felt like a missed opportunity for better service.

DriveTime is a subprime dealership, but even customers with limited options deserve respectful and transparent service, as their money is just as valuable as everyone else’s.

I bought my car on February the 3rd the salesman Ryan sold me this car & in a few weeks the car has been smoking & screeching having problems I took it to pepboys like they asked from Silverrock they didn’t fix it then I took a hour drive & it started to malfunction run hot leak oil belt popped & I was told to take it to another repair facility to have it fix they never told me I had 5 days to switch out my car that’s not enough time to know if something is wrong I’m very upset with this situation and I’m fed up I haven’t had the car 1 month and it has all of these issues DO NOT PURCHASE A CAR FROM HERE I was stuck on the side of the road they don’t pay for road side assistance they don’t honor their end of the deal

Very good service honest and understanding

I got the car that I really wanted and the process was easy and not too long the staff was professional love it

Just an update from nurse William here. I've now been without the Jeep Renegade I purchased in Tampa on December 21st for almost a month. The mechanic shop up in Missouri where it died for the SIXTH time in just over a month's time now says that the "new" engine being installed has tons of broken bolts all throughout it and will require time to clean out. They also explained to me that they have absolutely NO clue how old the engine is......or how many miles are on it. It's wonderful that Drivetime commented on my last review that I could reach out to their customer care department, but the odd thing about that is that the customer care department told me numerous times that they could offer me no assistance. Maybe there's a secret number I'm not aware of? Oh....and also I've been made aware by Bridgecrest....the financing company....that the vehicle is now in repossession status.

Easy, no one was pushy. Everyone was inviting and it was simple to buy the car I wanted. AJ was great to work with. Thank you.

Steven Johnson was great and very helpful. I am so happy with my decision and I needed a more reliable car. I love my Nissan Rogue!!!

AJ and Steve were very professional and friendly. They went through every step with me. I will recommend Drive Time to all my friends.

Very friendly, knowledge, staff

Talk to the Sales manager over the phone. Worked out all the details before going in to sign the paper work. Let them know I have Family in town and needed to be in and out in 45 mins. I arrived, they had all the paperwork ready, the car was ready and was in/out in the time they said. Will definitely go back to Drive Time in Tampa FL

AJ and Steve made the upgrade process seamless and one of the fastest car buying experiences I’ve ever had! All the terms were explained clearly and they answered any questions I had. I would definitely buy from them again, as this is my second buy from DriveTime I have yet to be let down! 10/10 would do again! Keep up the awesome work!!!

The process was super easy and fast I couldn’t believe how easy and fast it was

Please do your research before purchasing a car from this location per the GM Travor my sale rep Anthony did not follow protocol during my purchase. My tire sensor light was flashing Anthony advised this happens often I simply need to put air in the tire. WRONG back tire sensors broke $1100 to be repaired at Kia. Please do not drive off if you experience any issues with a car from this company. I knew better next time I will do better. I should have known when the battery went dead after I test drove the vehicle to leave it on the lot. On the other hand very nice vehicle I would purchase directly from the dealer…. Currently heading to submit my BBB complaint

Devin was great, got us in and out in a timely manner while making sure to go over everything with direct instruction! Super friendly and professional

Devin was amazing! He did all he could to get us in to a vehicle that night we came in. He found us the perfect car for our family.

my sale men davien

It was fast an easy, the guy who helped me out was nice. If i can give 10 stars i would.