Drømmeland A/S Reviews 

5,170
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

UPDATE: Corporate calls this "serving all customers fairly." Reality: The manager ignored a family with a baby to chase an easy sale, told us to "try pillows yourself," and still made us wait after... See more

Company replied

Rated 5 out of 5 stars

We bought our bed at the Frederiksberg store, and the whole experience was excellent. The staff member who helped us was very patient, answering all our questions even when we changed our minds a fe... See more

Company replied

Rated 5 out of 5 stars

Alan went above and beyond to get our pillows to us because of PostNord ineptitude. We ended up getting two (and returned the extra one) but the customer service was exceptional. The mattress is also... See more

Company replied

Rated 5 out of 5 stars

We came in to buy a bed frame after moving to Denmark from the U.S. We were greeted by the most friendly employee! He was happy to speak English with us, offered us a lovely cup of coffee, and helped... See more

Company details

  1. Bed Shop
  2. Bedding Store
  3. Bedroom Furniture Store
  4. Linens Store
  5. Mattress Store

Written by the company

Drømmeland er Danmarks største sengespecialist. I vores butikker har vi uddannede sengerådgivere og Danmarks største udvalg af de bedste sengemærker på markedet. Du sover 1/3 af dit liv, lad Drømmelands sengeeksperter hjælpe dig med at sove godt. Vores vision er at få Danmark til at sove bedre. Vi kan tilbyde soveløsninger skræddersyet efter din krop og dine behov. Kom ind til os og få god rådgivning - det er dit første skridt mod en god nats søvn.

Drømmeland A/S

Written by the company

Nem og fleksibel finansiering
Hos Drømmeland har du mulighed for at finansiere din nye seng og tilpasse den månedlige betaling til dit budget. Når du har fundet et månedsbeløb, der passer dig, kan du se, hvilke muligheder du har inden for den valgte ramme. Måske er der plads til at opgradere sengen med en gavl, vælge en ny dyne eller gå efter den seng, du drømmer om. På den måde kan du finde en samlet løsning, der passer til både dine ønsker og din økonomi. Finansiering tilbydes på gældende vilkår og efter kreditgodkendelse.
Vi leverer altid gratis til kantsten
Mange af vores produkter er ikke just små - vi har derfor gjort det nemt for dig at få den leveringsløsning du har brug for. Til kantsten er gratis, men du kan altid vælge at tilkøbe følgende services: Indbæring i et valgfrit rum Indbæring og samling af sengen Indbæring, samling og bortskaffelse af den gamle seng.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

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Asks customers to review

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Replied to 82% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(5,170)

635 reviews in the last 12 months

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Rated 5 out of 5 stars

A good investment for sleep improvement

Both visits in Drømmeland were a wonderful experience. The wide selection of bed and accessories allowed me to find exactly what I was looking for and the staff were very helpful.
Also price wise they are quite fair and provide a sweet enough deal for you to wanna come back next time.

October 5, 2020
Unprompted review
Drømmeland A/S logo

Reply from Drømmeland A/S

Dear Ziv

Thanks alot for your kind review and the 5 stars.

We are really happy that your experience with us has been satisfactory and live up to your expectations.

Should you have any questions or anything else, you are always welcome to contact us again.

I wish you a good day.
Sleep well and sleep healthy.
Many greetings,
Jonas

Rated 5 out of 5 stars

God service

God service, god kvalitet, god behandling

September 25, 2020
Unprompted review
Drømmeland A/S logo

Reply from Drømmeland A/S

Kære Mehrdad

Tusind tak for din anmeldelse - den sætter vi stor pris på.

Vi bestræber os på at give vores kunder de bedst mulige oplevelser og dermed også yde den bedste service.

Skulle du have spørgsmål eller andet, så er du altid velkommen til at kontakte os igen.

Du ønskes en god dag.
Sov godt og sov sundt.
Mange hilsner,
Jonas

Rated 5 out of 5 stars

Good service in Slagelse!!

September 18, 2020
Unprompted review
Drømmeland A/S logo

Reply from Drømmeland A/S

Dear Michael

We strive to give our customers the best possible experiences and thus also provide the best service.

Should you have any questions or anything else, you are always welcome to contact us again.

I wish you a good day.
Sleep well and sleep healthy.
Many greetings,
Jonas

Rated 5 out of 5 stars

Great service

Great service. We bought Nexus bed and we are very satisfied. Many thanks to the salesmen Alan Corfixen (shop in Amager) he offers always the best. 💪👍

September 18, 2020
Unprompted review
Drømmeland A/S logo

Reply from Drømmeland A/S

Dear Jasmina

Thanks alot for your kind review and the 5 stars.

We are really happy that your experience with us has been satisfactory and live up to your expectations.

Should you have any questions or anything else, you are always welcome to contact us again.

I wish you a good day.
Sleep well and sleep healthy.
Many greetings,
Jonas

Rated 5 out of 5 stars

God betjening og god pris

July 8, 2020
Unprompted review
Drømmeland A/S logo

Reply from Drømmeland A/S

Kære Uwe

Vi bestræber os på at give vores kunder de bedst mulige oplevelser og dermed også yde den bedste service.

Skulle du have spørgsmål eller andet, så er du altid velkommen til at kontakte os igen.

Du ønskes en god dag.
Sov godt og sov sundt.
Mange hilsner,
Jonas

Rated 4 out of 5 stars

Long delivery time, but helpful employees

There was an extremely long waiting time for the order (simple bed frame) to arrive - almost one month, although the delivery time stated on the web was 5-12 working days...

But the dialogue with the company was pleasant and the employees helpful. I received an apology and a free protective mattress from them, which I appreciate.

June 16, 2020
Unprompted review
Drømmeland A/S logo

Reply from Drømmeland A/S

Dear Tereza

Thank you for your review.

As I mentioned over the phone, I'm initially sorry there was a delay, by your order. As I also mentioned, unfortunately there has been some delay due to the coronavirus

Finally, I just want to emphasize that you are always welcome to contact us again if you have any questions or ideas on how we can improve.

Should you have any questions or anything, you are always welcome to call us.

I wish you a good day.
Sleep well and sleep well.
Many greetings,
Jonas

Rated 5 out of 5 stars

Fin information

Fin information
Fin levering

December 31, 2019
Unprompted review
Drømmeland A/S logo

Reply from Drømmeland A/S

Kære Arne

Tusind tak for din fine anmeldelse og de 5 stjerner.

Nogle gange siger en kort konstatering mere end en fuld redegørelse, når man skal beskrive en service oplevelse. Her er vi så glade for begge dele, og glæder os over, at alt har været i fineste orden.

Skulle du have spørgsmål eller andet, så er du altid velkommen i vores butik igen.

Du ønskes en god dag.
Sov godt og sov sundt.
Mange hilsner,
Jonas

Rated 3 out of 5 stars

The service and the delivery was…

The service and the delivery was poor but the bed i ordered is perfect.

July 26, 2019
Unprompted review
Drømmeland A/S logo

Reply from Drømmeland A/S

Dear Jenet
I am truly sad to hear about your experience regarding our service and delivery , i would very much like to get intouch with you regarding theese issues , i can be reached at : cl@droemmeland.dk
kindly
Carsten Lindblad
Drømmeland A/S
cl@droemmeland.dk

Rated 5 out of 5 stars

Super service :-)

March 29, 2019
Unprompted review
Drømmeland A/S logo

Reply from Drømmeland A/S

Kære Amel

Tak for handlen og tillykke med den nye seng, jeg håber at den giver god nattesøvn i mange år frem.

Venlig hilsen

Peter M
Drømmeland

Rated 5 out of 5 stars

Super god service og kvalitet.

November 14, 2018
Unprompted review
Drømmeland A/S logo

Reply from Drømmeland A/S

Kære Thomas

Tak fordi du tog dig tid til at bedømme os her på siden.
Service og kvalitet er vi ekstra stolte af at få ros for.


Venlig hilsen

Peter M
Drømmeland

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