UPDATE: Corporate calls this "serving all customers fairly." Reality: The manager ignored a family with a baby to chase an easy sale, told us to "try pillows yourself," and still made us wait after... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We bought our bed at the Frederiksberg store, and the whole experience was excellent. The staff member who helped us was very patient, answering all our questions even when we changed our minds a fe... See more
Company replied
Alan went above and beyond to get our pillows to us because of PostNord ineptitude. We ended up getting two (and returned the extra one) but the customer service was exceptional. The mattress is also... See more
Company replied
We came in to buy a bed frame after moving to Denmark from the U.S. We were greeted by the most friendly employee! He was happy to speak English with us, offered us a lovely cup of coffee, and helped... See more
Company details
Written by the company
Drømmeland er Danmarks største sengespecialist. I vores butikker har vi uddannede sengerådgivere og Danmarks største udvalg af de bedste sengemærker på markedet. Du sover 1/3 af dit liv, lad Drømmelands sengeeksperter hjælpe dig med at sove godt. Vores vision er at få Danmark til at sove bedre. Vi kan tilbyde soveløsninger skræddersyet efter din krop og dine behov. Kom ind til os og få god rådgivning - det er dit første skridt mod en god nats søvn.
Drømmeland A/S
Written by the company
- Nem og fleksibel finansiering
- Hos Drømmeland har du mulighed for at finansiere din nye seng og tilpasse den månedlige betaling til dit budget. Når du har fundet et månedsbeløb, der passer dig, kan du se, hvilke muligheder du har inden for den valgte ramme. Måske er der plads til at opgradere sengen med en gavl, vælge en ny dyne eller gå efter den seng, du drømmer om. På den måde kan du finde en samlet løsning, der passer til både dine ønsker og din økonomi. Finansiering tilbydes på gældende vilkår og efter kreditgodkendelse.
- Vi leverer altid gratis til kantsten
- Mange af vores produkter er ikke just små - vi har derfor gjort det nemt for dig at få den leveringsløsning du har brug for. Til kantsten er gratis, men du kan altid vælge at tilkøbe følgende services: Indbæring i et valgfrit rum Indbæring og samling af sengen Indbæring, samling og bortskaffelse af den gamle seng.
Contact info
Vadstrupvej 71 -73, 2880, Bagsværd
- 44 98 67 07
- info@droemmeland.dk
- www.droemmeland.dk
4.5
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 82% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastsisk service
October 12, 2017
Unprompted review
Super service!
August 3, 2017
Unprompted review
Reply from Drømmeland A/S
Kære Christian
Super bedømmelse!
Tak fordi du tog dig tid.
Venlig hilsen
Peter M
Drømmeland
Super handel og den medst fantastiske …
Super handel og den medst fantastiske seng
June 26, 2017
Unprompted review
Reply from Drømmeland A/S
Kære Palle Krantz
Tak for stjernerne her på siden.
Jeg håber at glæden varer ved og at sommeren smiler til dig.
Venlig hilsen
Peter M
Drømmeland
Excellent service at the store
However, we are pretty sure that our bed should've been delivered and assembled as well, but delivery guys just referred to the receipt and left the bed for us to assemble. Of course, we should've checked the receipt better when purchased. I also had hard time screwing two of the legs to the bed. Needed lot of work in order to get them in.
June 20, 2016
Unprompted review
Reply from Drømmeland A/S
Dear Alex
Thank you for posting your comments and rating us here, it is greatly appreciated.
We do deliver quite alot of beds that our customers choose to assemble, themselves.
As such delivery and assembly is two seperate services in Drømmeland.
I am glad to hear that you managed on your own and hope that the new bed provides
a healthy nights sleep in the years to come.
Kind regards
Peter M
Drømmeland
Reply from Drømmeland A/S
Kære Kunde
Tak for stjernerne og de flotte ord.
Venlig hilsen
Peter M
Reply from Drømmeland A/S
Super bedømmelse .-)
Tak for stjernerne.
Jeg håber at du er blevet rigtig glad for din nye seng,
Venlig hilsen
Peter M
Drømmeland
Delivery was along but customer service very good
They did not have the item in stock. After 2 weeks they contacted me to apologize and give me an update of the delivery time. They kept their processes.
January 8, 2016
Unprompted review
Reply from Drømmeland A/S
Dear SH
First of all many thanks for choosing Drømmeland. We try our very best to update all our customers on delivery time, I am very glad that you found our servicelevel up to standard.
Kind regards
Peter M
Drømmeland
Reply from Drømmeland A/S
Kære Lilian
Tak for stjernerne her på trustpilot, jeg håber du bliver rigtig glad for din nye seng
Venlig hilsen
Peter M
Drømmeland
Reply from Drømmeland A/S
Kære Andreas
Tak for det, håber du bliver tilfreds med dit køb hos os
Venlig hilsen
Peter M
Drømmeland
Reply from Drømmeland A/S
Hi Robert
Thank you so much for your rating and comment here on the site.
Hope you will enjoy your new bed for years to come.
Kind regards
Peter M
Drømmeland
OK information
June 26, 2014
Unprompted review
Reply from Drømmeland A/S
Hej Finn.
Tak for din anmeldelse af os på Trustpilot. Jeg er glad for at høre, at du har fået en OK information vedrørende dit køb i Drømmeland. Vi arbejder hele på at give den bedste vejledning i vores butikker.
Tak for din tid og god sommer.
Venlig hilsen
Carsten B.
Reply from Drømmeland A/S
Hej Aino.
Tak for din pæne anmeldelse af Drømmeland. Det er dejligt at høre, at du føler, at du har fået en god service hos os.
Tak for din tid.
Venlig hilsen
Carsten B.
Reply from Drømmeland A/S
Hejsa
Tak for din positive anmeldelse.
Venlig hilsen
Carsten B.
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