Dubranchet 

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Rated 4 out of 5 stars

The delivery was fast. But the quality of both sunglasses is quite awful. Definitely not worth 20€ each. Positive points for Customer service was polite and quick to offer exchange or refund. upd... See more

Company replied

Rated 5 out of 5 stars

I'm tring to make order few days ago and United Arab Emirates not on shipping countries list. Tried to call them or email but no answer yet. I made the order and selected Jordan as Country and menti... See more

Company replied

Rated 4 out of 5 stars

Hi all! I ordered two pairs of glasses from Dubranchet a few days ago. Its okay to wait for the order but the issue is that funds were deducted immediately while no confirmatory e-mail, package trac... See more

Company replied

Rated 5 out of 5 stars

I shopped with dubranchet three time and each time it’s been a great experience. Sunglasses are modern, stylish and come with a beautiful case. It’s easy to track down your delivery or speak to suppo... See more

Company details

  1. Glasses Store

Information provided by various external sources

DUBRANCHET Original Flip-Up, Steampunk Sunglasses


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The quality was very good

The quality was very good, it's same as it was in the picture. When I was in doubt of delivery, I contacted the help team, and Sarah responded with much priority and speed. I loved the 4 glasses I purchased and I would buy more in future. Thanks dubrachet, keep up the good work. I would recommend all my friends and colleagues

June 17, 2019
Unprompted review
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Rated 2 out of 5 stars

Quality average, shipping & customer service terrible

In last 8 months, I ordered sunglasses twice from two different countries in Europe. They mentioned “3-10 business days all around Europe”, so to be first time late was acceptable, but twice is not! First time, I was waiting at least 6 weeks for the order and the second time (now), I’m still waiting (34 days total) even support service told me it will be at the end of the week...that was 2 weeks ago.
WOULD NOT RECCOMEND.

June 6, 2019
Unprompted review
Rated 5 out of 5 stars

I had a rough start with my order which…

I had a rough start with my order which can happen at times in business but due to the support of Sarah from Dubranchet, all was brought on track and received my parcel as per the order. I'm happy to say that I like what I've received and would recommend it to all!

Thank you Sarah and team!
Reagan

May 27, 2019
Unprompted review
Rated 5 out of 5 stars

Serious brand and trustworthy!

Serious brand and trustworthy!
I have purchased 2pair of sunglasses and they are just like in the photos. Very nice quality, short waiting time for shipment and very very nice and helpful customer services. They keep in touch with you and respond fast to any of your questions.
Recomend 10/10.

May 8, 2019
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Rated 1 out of 5 stars

Quality is very low

Quality is very low. When I opened the package, glasses were misaligned. I have to manually adjust them to wear it. Don’t buy and don’t plan on returning the product if you don’t like it. They don’t cover the return charges and the package has to be returned to Paris. Return shipping will be same cost as glasses from USA. They specified free shipping where people can easily see but they specified about the return shipping cost somewhere in terms and conditions(which people don’t read). If you don’t want to hid that details display about the return shipping cost, show the info about that beside the free shipping.

April 23, 2019
Unprompted review
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Reply from Dubranchet

HI,

i am sorry that you are not satisfied with our product. As we mention in our Terms and Conditions while you made a purchase that we ship for free all around the world, but return cost is covered by customer. That's nothing what we hide from our customers.

Regards,

team dubranchet

Rated 1 out of 5 stars

AVOID! SCAM COMPANY!

AVOID AT ALL COST! This is a SCAM company, selling CHINESE sunglasses, with FAKE pictures on the website and FAKE REVIEWS. Seriously, go to their website and search for one of the pictures, they are all stock images.

They also claim to have been featured by Vogue and GQ. WHICH IS FAKE AND LIES!

AVOID AVOID AVOID AVOID

April 17, 2019
Unprompted review
Dubranchet logo

Reply from Dubranchet

Hi, we would love to know your order number to help you if you had any problems. All our photos are actually from our customers themselves ! All reviews are also genuine. If you had any problem with your order please write at contact@dubranchet.com, it will be a pleasure to help you fix it.

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Rated 5 out of 5 stars

What an amazing company

What an amazing company! There was a mistake with my order but it was sorted out swiftly and effienctly :) what an amazing company! The product is outstanding! Will return! You must buy they are great :) thanks so much, amazing! :)

April 10, 2019
Unprompted review
Rated 5 out of 5 stars

A quality brand

I found Dubranchet on the internet and I was inspired by the design of the models and the spirit of the brand.

I ordered my glasses and all the models look like the photos and are very comfortable to wear and more I love their look !

I totally recommand

March 29, 2019
Unprompted review
Rated 5 out of 5 stars

High quality for a trendy product

The glasses I received were a high quality product, I am very glad, and I feel very trendy and fashionable while wearing them.
The rate pricing/quality is reasonable, and I am already thinking about buying another one.
The delivery is quite quick, and if needed, the customer service is always available to answer to my questions.
I HIGHLY recommend this brand!!

March 28, 2019
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Rated 1 out of 5 stars

Great misleading advertisement

Great misleading advertisement!

1. Glasses are made of heavy metal frame, and bad 'not so clear lens'.
2. Glasses have nothing to do with Paris as advertised, which is also misleading. They came from mainland China.
3. Glasses are slightly different than pictures, finishing is poor and not as clear as depicted in pictures. Black ones don't have all black matte finish lens as shown on their website, top one-third of the lens has a silver tint.
4.I had to chase them down to get the glasses shipped to me. There is no fast delivery as advertised. Many others on here have also mentioned this.

Summarize: It's a great marketing company using their skills to hype up ¢.50 glasses from China. They must have made a lot of money while misleading customers and wasting their precious time.

March 3, 2019
Unprompted review
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Rated 2 out of 5 stars

Chinese sunglasses will be delivered to your door

Don't expect high quality french made sunglasses, not even exactly same as what you seen in the photos...For sure at this price point I should have expect this low quality chinese made sunglasses

February 27, 2019
Unprompted review
Dubranchet logo

Reply from Dubranchet

Hey, thank you for your feedback. Sorry that you are disappointed. As said, we are for sure not able to sell "high quality french made sunglasses" at this price. We often offer 2 pairs of sunglasses for 39,90$, with free shipping. At this point we would have had to sell it at least 3 times more if it was made in France. Also, if you are not satisfied with the sunglasses you can simply write to contact@dubranchet.com to send it back to us, we will reimburse you as soon as we receive it !
Alexis.

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