Dubranchet 

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Rated 4 out of 5 stars

The delivery was fast. But the quality of both sunglasses is quite awful. Definitely not worth 20€ each. Positive points for Customer service was polite and quick to offer exchange or refund. upd... See more

Company replied

Rated 5 out of 5 stars

I'm tring to make order few days ago and United Arab Emirates not on shipping countries list. Tried to call them or email but no answer yet. I made the order and selected Jordan as Country and menti... See more

Company replied

Rated 4 out of 5 stars

Hi all! I ordered two pairs of glasses from Dubranchet a few days ago. Its okay to wait for the order but the issue is that funds were deducted immediately while no confirmatory e-mail, package trac... See more

Company replied

Rated 5 out of 5 stars

I shopped with dubranchet three time and each time it’s been a great experience. Sunglasses are modern, stylish and come with a beautiful case. It’s easy to track down your delivery or speak to suppo... See more

Company details

  1. Glasses Store

Information provided by various external sources

DUBRANCHET Original Flip-Up, Steampunk Sunglasses


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

😎👌👌

😎👌👌 top. Dubranchet already chillin' in Lisbon.

November 11, 2018
Unprompted review
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Reply from Dubranchet

Wish you good chillin' Hugo :)

Rated 5 out of 5 stars

Master pieces

Master pieces, they have a personality of their own, I would say that they are really original

November 11, 2018
Unprompted review
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Reply from Dubranchet

Thank you :) hope to see you soon on the webiste!

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Rated 5 out of 5 stars

Style and quality.

Style and quality.
I have 2 pairs and I love them. Is very stylish to use them.
Great price for a quality sunglasses. Got free shipping thay took over 20 days but worth it the wait time.

November 11, 2018
Unprompted review
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Reply from Dubranchet

thanks Mino, enjoy sunny weather with your Dubranchet!

Rated 5 out of 5 stars

Amazing glares

Amazing glares. Ordered 1 pair and were perfect in all the angles like fitting, looks and smartness.
Even a friend of mine ordered them after giving them postive feedback!
Worth buying it !

November 11, 2018
Unprompted review
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Reply from Dubranchet

Thank you for sharing your opinion!

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Rated 5 out of 5 stars

BELIEVE THE HYPE!!

Ordered two pairs recently - was rather dubious at first as i have always owned premium designer sunglasses. I was pleasantly surprised when they arrived. Great quality build and a premium feel. Would definately recommend!!

November 11, 2018
Unprompted review
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Reply from Dubranchet

Thanks! We really appreciate your review! Hope to see you soon on the website! Enjoy!

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Rated 5 out of 5 stars

Stylish

stylish - strong as well and only took 10 days to ship to Sydney, Australia. Perfect for summer!

November 11, 2018
Unprompted review
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Reply from Dubranchet

Thanks Scott ! Enjoy summer in Australia!

Rated 1 out of 5 stars

The worst ever customer service

The worst ever customer service. I ordered items from them as of September 5th 2018. Until now which is 31st of October, no item delivered. Been in contact with their customer service named Sarah but the thing is she doesn't care if the item was received or not. Scam company when it comes to their policy.

Update as of Oct. 31st 2018: "Sarah" contacted me again after an hour of writing my review about them on this site. She offered options regarding my order but in return she asked me a take down my initial review about their company. The options are: they'll be sending me a new package for my order (I said no, my initial order has not been delivered yet so how this second package be like?) or they'll give me a partial refund, which I take as an insult. I told them they'll refund me partially for an order I paid in full yet I didn't received anything at all and asked them if that's logical. Of course I refuse both options because that small amount I paid is nothing for me to tell to other customers how this company works and how bad the customer service is. Like how I expected after sending the email, Sarah didn't respond anything anymore not even an apology.

Too bad that it's not possible to post photos here so I can add screenshots of my email communication with this company.

I contacted my bank regarding this matter and I told them that I've been waiting for my order to arrived for almost 2 months. I was advised that they will contact Dubranchet and have my transaction reversed/refunded. So I suggest to other people who experienced this situation and I can read few like mine here to contact their banks and do the same.

November 2, 2018
Unprompted review
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Rated 3 out of 5 stars

My overall experience has not been very…

My overall experience has not been very good due to delay in delivery which was extremely frustrating and annoying but when I received my glasses I was satisfied...The product is exactly the same as it looks on the website.... you can order the glasses but do remember that it will take time to be delivered

October 23, 2018
Unprompted review

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