Dubranchet 

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Rated 4 out of 5 stars

The delivery was fast. But the quality of both sunglasses is quite awful. Definitely not worth 20€ each. Positive points for Customer service was polite and quick to offer exchange or refund. upd... See more

Company replied

Rated 5 out of 5 stars

I'm tring to make order few days ago and United Arab Emirates not on shipping countries list. Tried to call them or email but no answer yet. I made the order and selected Jordan as Country and menti... See more

Company replied

Rated 4 out of 5 stars

Hi all! I ordered two pairs of glasses from Dubranchet a few days ago. Its okay to wait for the order but the issue is that funds were deducted immediately while no confirmatory e-mail, package trac... See more

Company replied

Rated 5 out of 5 stars

I shopped with dubranchet three time and each time it’s been a great experience. Sunglasses are modern, stylish and come with a beautiful case. It’s easy to track down your delivery or speak to suppo... See more

Company details

  1. Glasses Store

Information provided by various external sources

DUBRANCHET Original Flip-Up, Steampunk Sunglasses


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Disgraceful

I'm finding it hard to explain how utterly ridiculous my experience with Dubranchet has been. This company does not care for its customers and it's by far the worst online shopping experience, I have encountered. After multiple unsuccessful attempts to reach their customer support, I'm resorting to this review in very little hope that my query will be resolved. They sell sub-standard products at an extremely high price. That's if you are lucky to receive the product!

June 29, 2018
Unprompted review
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Reply from Dubranchet

Hi Raaju,

I couldn't find your case in our record, could you please write us an email at contact@dubranchet.com, so we could fix this problem asap ? We usually answer within 12h all our messages, and are very careful about responding it on time. It must have been a mistake or a problem about receiving yours.

We also make sure that all our customer receive their Dubranchet on time. I would be very grateful if you could write an email once again, so we can fix this problem, whatever it is, once and for good !

Thank you very much.

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Rated 5 out of 5 stars

Awesome product fits for good

Awesome product fits for good, staff are very helpful.
Delivery gets in time as said.

June 5, 2018
Unprompted review
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Reply from Dubranchet

Thank you very much Pratik ! We hope yo see you again on our store ! Au revoir :)

Rated 5 out of 5 stars

Good service post sale

I had some problems with my address, but Dubranchet's team finished the problem. Thanks for you support provided.

June 4, 2018
Unprompted review
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Reply from Dubranchet

Thanks Alejandro ! We hope to see you again on our store :)

Rated 5 out of 5 stars

The collection is really cool.

The collection is really cool.
And the quality of the shades is really of international standards.
Trust worthy and you can get the delivery with in a week for sure.

June 4, 2018
Unprompted review
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Reply from Dubranchet

We are glad that you like our products ! Thank you Srihari, see you soon !

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Rated 5 out of 5 stars

Unique look

Unique look, comes with the nice cover. Really happy with the purchase.

May 24, 2018
Unprompted review
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Reply from Dubranchet

Thank you very much for your support !

Rated 5 out of 5 stars

Dubranchet has indeed been very…

Dubranchet has indeed been very promising and has kept it's promise on the delivery time and quality of the product, I love their designs and looking forward to shop more sunglasses from Dubranchet.

May 15, 2018
Unprompted review
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Reply from Dubranchet

Thank you Arjun ! We hope to see you soon again on our shop !

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Rated 1 out of 5 stars

I Ordered 3 pair sunglasses almost 2 …

I Ordered 3 pair sunglasses almost 2 months ago, nutnever received them. I also tried to contact them 3 times but they answered me with the exact same words that my sunglasses are being prepared and shipped .👎👎👎👎👎👎👎👎👎👎👎👎

December 19, 2017
Unprompted review
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Reply from Dubranchet

Hey Cherif !

You finally received your sunglasses the 15/01, sorry for the delay ! We have improved shipping and delivery from 2018.

Hope to see you soon on our website !

Best,

Team Dubranchet

Rated 5 out of 5 stars

Great Brand

I bought 2 pairs of sunglasses for my boyfriend. Great style, great brand and super quality ! Thanks Dubranchet, we will reorder soon !

December 18, 2017
Unprompted review
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Rated 1 out of 5 stars

Be careful you may loose you money

Never received my order.After a month of waiting it seems it was never sent to me.No reply on the status of my delivery.The status of my order is always "we are getting it ready"

December 16, 2017
Unprompted review
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Reply from Dubranchet

Hey,

We resent you a pair of sunglasses, you received it early January, we are happy of that !

From 2018 we have improved our courrier and delivery system, so it won't be an issue now !

Best,

Team Dubranchet

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