Duck's Services Reviews 

626
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 604 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and patience, often highlighting their deep knowledge and clear communication during setup and problem-solving. The customer service is frequently described as excellent, with many appreciating the quick and effective resolution of issues, making their overall experience smooth. Reviewers are particularly impressed with the fast response times and the high overall quality of the services and products offered, which often exceed expectations. However, some customers also noted significant delays in response times and issues with customer support, including dismissive interactions and long waits for assistance. A few other people also felt that some products did not work as expected, with some experiencing system crashes or receiving broken firmware upon purchase.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, quick responses,... See more

Customer service

Clients share positive opinions on customer service, with many praising the staff for being incredibly... See more

Service

Reviewers highlight positive aspects of service, with many recommending the services and products due to fast... See more

Product

Consumers find products to be positive, with many reviewers recommending the services and products,... See more

Response time

Reviewers mention positive feedback about response times, with many customers praising the quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m giving 5 stars because the product speaks for itself. Received my package super fast with next day air definitely worth the money. Now I will say this customer service can get some TLC I know life... See more

Company replied

Rated 5 out of 5 stars

Appreciate all the help from Rayne and the staff that chimed in to help me get everything set up and going. This was a remote install that was done quick and all questions were answered that I had. Di... See more

Rated 5 out of 5 stars

After almost 4 years i can play my once fav game again because of the Ducks Team. P-Swoofer workes perfectly despite some issues while installation but Trix and the rest of the Team helped me very qui... See more

Company replied

Rated 5 out of 5 stars

10/10 service, very patient and helpful admins, DMA works a treat, massive thank you to Mr Duck, BMP and Anthony on being patient with me trying to resolve my read speed issue during tests, at the end... See more


Company details

  1. Computer Accessories Store
  2. Computer and Accessories Store
  3. Computer Store
  4. Gaming service Provider
  5. Software Company

Written by the company

Duck's Services provides top-tier modifications for AAA titles, with over 75,000 successful orders. Backed by 24/7 support and instant delivery, we ensure a seamless experience. As a leading DMA hardware supplier, we provide cutting-edge solutions to take your gaming experience to the next level.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

626 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(626)

621 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They are amazing i never got banned for…

They are amazing i never got banned for using there cheats didn’t even need to go into my bios and there not a rat or trojuin 100% best cheating website i used. Thank you

February 25, 2026
Unprompted review
Duck's Services logo

Reply from Duck's Services

Appreciate the review Nikolas. Glad everything has been running well for you.

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Rated 5 out of 5 stars

Great Support

Really fast and knowledgeable help! Fixed my flashing issue within 5 minutes.

February 25, 2026
Unprompted review
Duck's Services logo

Reply from Duck's Services

Thanks Alex. Glad we were able to fix the flashing issue quickly and get you back up and running.

Rated 5 out of 5 stars

got help asap

got help asap W trix for coming in clutch

February 25, 2026
Unprompted review
Duck's Services logo

Reply from Duck's Services

Appreciate it Christopher. Glad Trix was able to jump in and help right away.

Rated 1 out of 5 stars

Wait time and Attitude…

Ordered a cheaper package and sent a bit of a tip, I didn't get good communication with the order staff whatsoever and seemed like I had received attitude for asking when the product would be delivered... The "Instant Delivery" isn't instant at all. The admins and Support staff would rather listen to music and not help. 1/10 wouldn't buy from here unless you spend big bucks as they'll ignore you. Been an hour and a half and still haven't received product.

February 25, 2026
Unprompted review
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Reply from Duck's Services

Cameron,

We want to address this clearly.

Your order was placed using PayPal. PayPal is not advertised anywhere on our site as instant delivery. Instant delivery only applies to card and crypto payments, which are processed automatically. PayPal orders require manual review and are fulfilled after that review is completed.

Your order had been placed for approximately one hour before a PayPal dispute was opened. The moment a dispute is filed, our system automatically locks the order and we are legally and operationally unable to deliver the product. At that point, fulfillment is no longer possible until the dispute is resolved.

Regarding communication, we reviewed the interaction and did not find any disrespectful or dismissive behavior from staff. Asking about delivery time is completely fine, but opening a chargeback within an hour prevents us from resolving it normally.

If you would like this resolved, the PayPal dispute must be closed so we can proceed properly.

Duck’s Services 🦆

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Rated 5 out of 5 stars

Support 10/10

Support 10/10 75t user and dont see myself using any other provider

February 21, 2026
Unprompted review
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Reply from Duck's Services

Thanks Noot. Happy to hear everything has been working well with your setup.

Rated 5 out of 5 stars

Got a remote install package from these…

Got a remote install package from these for a tool i didnt even purchase from then them. The service was fast all done with talking me through my side of things and Trix the one that set me all up went above and beyond amazing service all round

February 21, 2026
Unprompted review
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Reply from Duck's Services

Really appreciate that Mono. Even if the product wasn't purchased from us we always try to help when we can. Glad Trix was able to get everything set up for you.

Rated 5 out of 5 stars

I bought fw for zDMA 100T

I bought fw for zDMA 100T, they're really helpfull and really fast. Thank you zesira and zero

February 21, 2026
Unprompted review
Duck's Services logo

Reply from Duck's Services

Thanks Aykut. Glad the team was able to help you get everything working with your 100T setup.

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Rated 5 out of 5 stars

Extremely happy with ducks services

Extremely happy with ducks services and their products.
Products work great and their customer service/support is fantastic.
I had an issue with my product I purchased that was causing me a lot of headaches. I was troubleshooting for hours before I created a ticket in the server and Mr. Duck solved it extremely quickly with great instructions.
Now my product runs perfectly with no issues.

February 20, 2026
Unprompted review
Duck's Services logo

Reply from Duck's Services

Really appreciate the review Slav. Glad we were able to quickly identify the issue and get everything running correctly.

Rated 5 out of 5 stars

Wonderul staff member they were fast…

Wonderul staff member they were fast with the response and full filled the ticket to their fullest extent.

Staff members name was Manila

February 19, 2026
Unprompted review
Duck's Services logo

Reply from Duck's Services

Thanks Stoner. Glad Manila was able to help and resolve your ticket.

Rated 5 out of 5 stars

zesire helped me and it was great

zesire helped me and it was great. stayed with me till it worked

February 19, 2026
Unprompted review
Duck's Services logo

Reply from Duck's Services

Appreciate it Nero. Glad Zesira stayed with you until everything was working properly.

Rated 5 out of 5 stars

An amazing experience, as always.

Zesira and the owner have been an amazing help, better then any other company I've been with by ten fold, I use Ducks company for everything DMA related and much more!

February 19, 2026
Unprompted review
Duck's Services logo

Reply from Duck's Services

Thank you for the continued support. Always great to hear long term customers having good experiences with the team.

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Rated 5 out of 5 stars

support is great

support is great! big shout out to zesira!

February 18, 2026
Unprompted review
Duck's Services logo

Reply from Duck's Services

Thanks Anthony. Glad Zesira was able to help you out.

Rated 5 out of 5 stars

I bought DMA.

I bought DMA.
Is really best, duck is sigma and chill as fk like how is calm, I never see thier angry. I'll buy FW and some cheats chilling

February 18, 2026
Unprompted review
Duck's Services logo

Reply from Duck's Services

Appreciate the review Michele. Glad you’ve been enjoying your setup.

Rated 5 out of 5 stars

Big W to Ducks Services

After almost 4 years i can play my once fav game again because of the Ducks Team. P-Swoofer workes perfectly despite some issues while installation but Trix and the rest of the Team helped me very quick. Highly recommend Ducks to everyone here :)

February 18, 2026
Unprompted review
Duck's Services logo

Reply from Duck's Services

Really appreciate that. Glad the team was able to help get everything running again for you.

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Rated 5 out of 5 stars

Duck services great support team.

Zesira,Mr.Duck, and Zero all were very helpful and we finally figured out what the problem was and zero fixed it in literally less than 10 minutes like what a guy overall great support team and I will most definitely be returning for future purchases.

February 17, 2026
Unprompted review
Duck's Services logo

Reply from Duck's Services

Appreciate the review Kaiden. Glad the team was able to work through the issue and get everything fixed quickly.

Rated 5 out of 5 stars

Great Continued Support System

Trix and the support team helped me out a lot with a long process of resetting my HWID and ensured I didn't make any mistakes.

February 14, 2026
Unprompted review
Duck's Services logo

Reply from Duck's Services

Thanks Slappy. Glad Trix was able to guide you through the process and make sure everything was done correctly.

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