I’m giving 5 stars because the product speaks for itself. Received my package super fast with next day air definitely worth the money. Now I will say this customer service can get some TLC I know life... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Shout out to Zesira, Cyrus, BMP and Duck for the amazing help! This is my first time using DMA products and I am glad that I chose Ducks Services. Their technical support is amazing and have hel... See more
UPS decided to be annoying and delay the package a bit but it got sent out the day after i bought it. Firmware was delivered withing the day i got it and despite some minor issues i got everything run... See more
After almost 4 years i can play my once fav game again because of the Ducks Team. P-Swoofer workes perfectly despite some issues while installation but Trix and the rest of the Team helped me very qui... See more
Company replied
Company details
- Computer Accessories Store
- Computer and Accessories Store
- Computer Store
- Gaming service Provider
- Software Company
Written by the company
Duck's Services provides top-tier modifications for AAA titles, with over 75,000 successful orders. Backed by 24/7 support and instant delivery, we ensure a seamless experience. As a leading DMA hardware supplier, we provide cutting-edge solutions to take your gaming experience to the next level.
Contact info
United States
- admin@ducks-services.com
- www.ducks-services.com
4.6
Excellent
551 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
RyuzukieShin was very helpful when i…
RyuzukieShin was very helpful when i came across issues with my dma card not flashing 10/10
May 1, 2026
Unprompted review
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Great helper would definitely recommend.
April 25, 2026
Unprompted review
took literal hours for firmware (8)
took literal hours for firmware (8, which is fine its not instant), then it bricked my pc, making my pc not able to boot into Windows. No support response for troubleshooting or help after 15 hours. The coupon sent in the bundle never worked, and I never got a reply on that after making a ticket. honestly found more support from other people, terrible business model!
April 25, 2026
Unprompted review
Reply from Duck's Services
Hey, I understand the frustration here, but I want to clear a few things up.
Firmware delivery is listed as up to 24 hours in the product description, which you agreed to at checkout. In your case, it was delivered in around 8 hours, which is well within that window.
Regarding the PC not booting into Windows, firmware itself doesn’t “brick” a system like that. That’s almost always related to BIOS settings, driver conflicts, or setup issues. We’re more than willing to help troubleshoot that, but we do need a bit of time to respond to tickets, especially during higher volume periods.
As for the 15-hour response time, that’s not ideal, but it’s also not being ignored, support isn’t instant and tickets are handled in order. Same goes for the coupon issue, if something didn’t work, we’ll get it fixed, but it still needs to go through the queue.
We’re glad you were able to get help in the meantime, but saying there’s “no support” isn’t accurate. If you still need help, reply to your ticket and we’ll take care of it.
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W owner
W owner
Owner was so kind and helpful
definitely will buy again ♥️
April 24, 2026
Unprompted review
Firmware
Had a few issues getting started, but the support team was excellent throughout. They stayed patient, responsive, and helped me step by step until everything was working perfectly. Really impressed with the service, highly recommended.
April 23, 2026
Unprompted review
Overall Amazing team
great support Esp (RyuzukieShin hes my goat) active discord they awnser questions and overall good community you'll never find a community like this.
April 23, 2026
Unprompted review
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i don t no howw t0 explaen itt butt…
i don t no howw t0 explaen itt butt thees cheets ar soo bahd % i cany beleave hou dum thees cheets ar
April 8, 2026
Unprompted review
Reply from Duck's Services
We’re not able to verify this review against any real order or customer in our system.
The feedback provided is also extremely vague and doesn’t reference any product, issue, or interaction with our support team, which makes it difficult to take seriously.
If you did make a purchase and experienced an issue, we encourage you to contact our support team with your order number so we can properly assist. Otherwise, this appears to be a non-genuine review.
The princes are good the service in…
The princes are good the service in case of any problem is kinda slow but that depends,ryuzukieshin gave me a good and quick solution to my issue
April 18, 2026
Unprompted review
Best cheats and best price.very good…
Best cheats and best price.very good staf on the discord,especially RyuzukieShin
April 19, 2026
Unprompted review
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"I’ve had a pathetic experience with…
"I’ve had a pathetic experience with Duck's Services after they sold me a broken firmware; they take an eternity to reply and are giving me a nightmare of a time just to provide the new 1:1 build I paid for, so I strongly urge everyone to avoid buying anything from these people."
April 17, 2026
Unprompted review
Reply from Duck's Services
Hi there,
We’re sorry to hear you had a frustrating experience, but we’d like to clarify a few things.
We do not sell “broken firmware.” All firmware provided is tested and functional, and in cases where issues arise (which can happen due to setup, environment, or external factors like game updates), we actively work with customers to resolve them.
Regarding response times — while we handle a high volume of tickets, we do our best to respond as quickly as possible and ensure each case is properly addressed. Delays can happen, but we are constantly improving our support systems to minimize them.
As for your 1:1 build, these are not instant-delivery items and may require time depending on availability and current workload. That said, if there was a delay beyond what was communicated, we’re more than willing to review your case and make it right.
If you’re still experiencing issues, please reach out with your ticket or order details so we can take a closer look and get this resolved for you.
— Duck’s Services Team
SOOO GOOODDD
April 14, 2026
Unprompted review
RyuzukieShin was very helpfull with…
RyuzukieShin was very helpfull with setup and other support.
April 14, 2026
Unprompted review
TERRIBLE CUSTOMER SERVICE
April 12, 2026
Unprompted review
Reply from Duck's Services
Hi there,
We’re sorry to hear you feel this way. Providing reliable and responsive support is something we take seriously.
If you’ve had a negative experience, we’d really appreciate the chance to look into it and make things right. Please reach out with your ticket or order details so we can review what happened.
— Duck’s Services Team
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10/10 service
10/10 service, very patient and helpful admins, DMA works a treat, massive thank you to Mr Duck, BMP and Anthony on being patient with me trying to resolve my read speed issue during tests, at the end we got there! Thanks.
April 14, 2026
Unprompted review
DMA products are great and simple…
DMA products are great and simple support team responds quick and helps with any issue you have
April 9, 2026
Unprompted review
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