Dungeonland Reviews 

782
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally fast delivery times, incredibly secure packaging, and the truly vast, impressive selection of roleplaying games available in the online store. Many enthusiastic buyers also deeply appreciate the highly competitive prices and the wonderful bonus digital copies included with their physical book purchases. Some reviewers were not happy with occasional transit complications or minor damages discovered upon opening their delivered packages. A few consumers noted that specific fast delivery promises could not always be fulfilled due to high order volumes, or that books sometimes arrived with slight superficial imperfections.

What people talk about most

Product

Clients share positive opinions on product quality and selection, noting an incredible range of tabletop... See more

Delivery service

Customers consistently note positive experiences with delivery service, praising the fast shipping times and... See more

Service

Consumers find service to be exceptionally positive, describing it as consistently first class and reliable... See more

Order

Users describe positive interactions with order, noting fast service and reliable delivery without stress.... See more

Price

Reviewers express high satisfaction regarding the fair and competitive pricing. Consumers consistently note... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Company takes care to wrap their packages very well. Postman dropped my box of books, but they were so well packaged it was not a problem. plenty of bubble wrap to protect them, unlike amazon who just... See more

Rated 5 out of 5 stars

A Fantastic, reliable and helpful place to shop. The prices beat most other online stores, with added bonus of Dungeonland being part of Bits and mortar, meaning very affordable prices with an ad... See more

Rated 5 out of 5 stars

Arrived quickly and packed brilliantly, with a nice discount for some very minor damage that I certainly wouldn't have noticed in any other store, or cared about anyway. The free digital copies were a... See more

Rated 5 out of 5 stars

My order was dispatched swiftly and well packaged. The PDFs were available immediately as they were included in my purchased items. Dungeonland is a great shop, I just wish it were close enough for me... See more


Company details

  1. Gaming service Provider
  2. Book Store
  3. Game Store

Written by the company

Dungeonland is a Blackpool, UK, based specialist retailer of tabletop roleplaying games, dice, and miniatures. We have physical premises available to visit and around 6,000 different products available.


Contact info

4.9

Excellent

TrustScore 5 out of 5

782 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(782)

70 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely brilliant business

Absolutely brilliant business. Have made many orders over the years with no issues. The one place I can order ttrpg and not worry or stress - knowing that preorders and other orders will arrive safely, quickly and without hassle. Their rewards scheme is good too. Fab business.

June 1, 2026
Unprompted review
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Rated 5 out of 5 stars

Great service (as usual)

Great service. Willing to help and sort out problems (bank transfer in this case). Fantastic range of RPG produces. Fast service, even after a Bank Holiday, order well packed. All good!

May 5, 2026
Unprompted review
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Rated 5 out of 5 stars

My favorite RPG store

For me, Dungeonland is now the main option when it comes to online shopping for Tabletop RPGs, but not only.
Exceptional service at a consistently high level, something that is especially important when shopping abroad, plus the large and well-maintained assortment, secure packaging, etc. makes Dungeonland the first choice when shopping for my favorite hobbies!

May 1, 2026
Rated 5 out of 5 stars

Really Good, and had stock of what i needed

Was after a rule book for Starfinder, found these guys, book was in stock, and delivery was great, book arrived in good time and in perfect condition ( was well packed ) will use again..In fact I've already placed another order. Thanks Dungeonland for a great service.

April 15, 2026
Unprompted review
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Rated 5 out of 5 stars

Best RPG store in Europe

Dungeonland has been consistently outstanding. Their customer service is genuinely above and beyond, they clearly care deeply about their customers, and their knowledge of the hobby is second to none. An incredible range of products, and they have become my go-to for RPGs

March 31, 2026
Unprompted review
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