Duxburys Garden Furniture Showroom Reviews 

850
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, friendly, and knowledgeable, providing great advice without any high-pressure sales tactics. Consumers truly love the vast selection of beautiful, high-quality garden furniture available to comfortably view and test directly in the showroom. People are also very pleased with the efficient, prompt delivery service provided by the professional team. Buyers consistently note that the delivery drivers are extremely polite and exceptionally helpful when dropping off heavy items. Reviewers highlight how smoothly any scheduling changes or minor inquiries are handled by the dedicated customer service representatives.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the lovely appearance and... See more

Staff

Clients share positive opinions on staff, frequently describing them as friendly, helpful, and knowledgeable.... See more

Delivery service

Customers had positive experiences with delivery service, highlighting fast and prompt arrivals within days... See more

Service

Reviewers highlight positive aspects of service, describing the overall customer experience as great and... See more

Quality

Reviewers mention positive feedback about quality, consistently expressing high satisfaction with their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent shop, excellent displays, we weren’t actually going in for any furniture as we were looking at pergolas. however we bought a beautiful L shaped garden set, benches and with a table with the... See more

Rated 5 out of 5 stars

We purchased a Nova Titan 4 x 3 Mtr pergola with 2 x privacy screen, LED lights from Duxburys. We liked that we were able to view the pergola in their showroom and ask questions before buying. Everyt... See more

Rated 5 out of 5 stars

Stumbled across Duxbury's Garden Furniture on line whist search for a specific item in 2026, and paid their showroom a visit, and were amazed at the sheer number of sets and items they had available... See more

Rated 5 out of 5 stars

Visited showroom a few weeks ago excellent choice of garden furniture. Spoke to members of staff offered a coffee. Emma arranged a delivery time to meet our needs. Received all items purchased on date... See more


Company details

  1. Garden Furniture Shop

About Duxburys Garden Furniture Showroom

Written by the company

We are a family run business based in Whitestake, Preston.

In our huge 20,000 square foot showroom we have over 130 different sets of luxury garden furniture so together we are positive we will find the perfect garden furniture for your family. We currently only cover the North West as we deliver using our own vans with professional, friendly drivers.
We pride ourselves in excellent customer service which you can see from our reviews. As well as luxury garden furniture, we sell pergolas, parasols, water features, luxury accessories and more. We operate as a garden furniture showroom all year round.

Contact info

4.9

Excellent

TrustScore 5 out of 5

850 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(850)

70 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Great Garden Furniture

After looking around the showroom and amazed at the choice went home to decide. We then ordered online and were impressed with the communications from the company and all the delivery emails, text message updates and therefore the prompt delivery. We absolutely love our furniture.

April 25, 2025
Rated 5 out of 5 stars

Excellent service with great communication

Recently visited Duxbury’s and subsequently purchased a set of garden furniture. The help we received in the showroom was friendly and helpful with no ‘hard sale’. With an idea in mind we left to think it over and then purchased later that day using a link helpfully sent to us in an email. The process was easy with excellent communication. We were booked in for a delivery the following week. The delivery arrived on time, again with excellent communication, and the delivery guy couldn’t have been more friendly and helpful.
All in all an excellent service and I would highly recommend.

April 24, 2025
Advertisement
Advertisement
Rated 5 out of 5 stars

Fantastic outdoor furniture - 5 stars!!

We returned to Duxburys to purchase a further set of 4 Seasons furniture for our holiday lodges in Carnforth. We have bought all our outdoor furniture for our holiday letting business and for our home over the past few years. Always assured of fantastic customer service, excellent products and speedy, friendly delivery. We honestly wouldn’t consider buying for any other company - and definitely would not hesitate to recommend - top class!!

March 26, 2025
Rated 5 out of 5 stars

Worth travelling the extra mile.

We travelled a fair distance to their showroom as they had such a large selection of styles and layouts to choose from.
We were able to discount some ideas formed by the internet and select a set that suited our garden and our existing furniture.
We were assisted by two lovely ladies who offered us sound advice and pointed us in the right direction.
The delivery was great and the assembly was pretty easy.
All in all I would highly recommend Duxbury's to anyone wanting some quality garden furniture.

March 7, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Furniture and Pergola

Our experience from the showroom to the delivery and the building of the pergola was brilliant. Very friendly and polite staff, that includes Gary and his team who put the
pergola up. Thank you.

March 18, 2025
Unprompted review
Rated 5 out of 5 stars

Impeccable customer service

I bought my garden furniture late last year, when the price was reduced. Duxbury's offered to store it until I called it off when the weather improved which was ideal.
A couple of weeks ago, an email from them told me that their van would be in my area today, and would I like them to arrange delivery?
The tracking of my order was very welcome as I didn't want to sit in all day waiting. The driver rang me in the afternoon giving me a time when he would arrive.
He was very helpful, carrying my furniture through to my back garden, and taking the cardboard packaging away. My whole experience from ordering to delivery was impeccable, and I will certainly use Duxburys again.

March 17, 2025
Unprompted review
Rated 5 out of 5 stars

Great quality garden furniture

Great quality garden furniture, extremly happy with our patio and bistro set to complete our garden. Lovely, helpful staff, nothing is too much trouble, always a pleasure to visit.

March 10, 2025
Advertisement
Rated 5 out of 5 stars

We had an amazing experience well worth the trip…

We had an amazing experience after stumbling across the website whilst searching for quality garden furniture and decided to take a drive over.

It was well worth the drive, the largest display of furniture I have seen and we ended up buying a lovely 8 seater dining table. The ability to see them in real life and sit on the chairs was key to us buying as I am so nervous of buying something so expensive online.

The service from the showroom staff was also fabulous as they were there to help answer questions and also left us alone to browse.

To make it even better we were able to get speedy delivery and now have a wonderful table on our decking ready for the warmer weather.

March 2, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. The product I ordered was 50% off compared to other online stores.

February 10, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look