DX Sabers Reviews 

793
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

He is absolutely amazing!!!!!! My sister and I got Obi-Wan and Anakin sabers and regularly duel them. The quality of the sabers themselves are incredible and so sturdy!!!!

Rated 1 out of 5 stars

Don’t put your faith in these people, if you send your sabers in, you’ll stop receiving support messages and now you’ve just lost your sabers. Terrible and greedy business practice and extreme lack of... See more

Rated 5 out of 5 stars

I got greeted by a very kind man who I met at ANIME NYC and he had an awesome conversation with me and told me about his product. I was hooked on immediately and when business was concluded I was left... See more

Rated 3 out of 5 stars

Ordered a Lightsaber Scabbard v2 and paid in full including shipping, only to be ignored after the initial order confirmation. Weeks later, when I asked where my scabbard was, they took several days... See more

Company details

  1. Electronics Manufacturer
  2. Electronics Company
  3. Hobby Store
  4. Professional and Hobby Associations
  5. Toy and Game Manufacturer
  6. Toy Store

Written by the company

We design, manufacture, and sell the most original, affordable, and highest quality lightsabers in the world. We offer sabers from every manufacturer possible to bring you the best of the best and the most variety possible. We now offer more services than any other lightsaber company on the market including but not limited to, leather wrapping, installing, repairing, weathering, and for the first time ever....We can change the color of your entire lightsaber hilt or even just a piece! We have relaunched our company to become the NEW DX SABERS in august of 2024. Along with our new head of customer service, Emma Walsh, we offer live support, new sabers every week, sabers delivered in 2 weeks or less and we are able to really stand by that fact. If any delays are caused customers may be compensated depending on the circumstances, and we have become much more dedicated to customer care and resolutions. We invite all of you to come join our DX SABERS family, and remember any saber you purchase from us will lifetime warranty every saber you own! Thank you to everyone who makes our business and living our dreams possible, and we love you with all of our hearts. May the force be with you all and if you need anything or any help please email support@dxsabers.com


Contact info

3.9

Great

TrustScore 4 out of 5

793 reviews

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1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.9

All reviews

(793)

28 reviews in the last 12 months

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Rated 5 out of 5 stars

Bought it at Tsubasacon in 2023 and…

Bought it at Tsubasacon in 2023 and have not had any problems. Had to email them about a user issue, thought the blade got stuck on strobe, and they responded quickly. Holds it charge a long time. What sold me was the seller was hitting concrete and nothing broke. I've bought some other competitors and they broke from gentle drops. This company is awesome.

October 13, 2023
Unprompted review
Rated 5 out of 5 stars

I absolutely love the sabers from DX…

I absolutely love the sabers from DX sabers! I own 4 different versions. The Master Sword being the newest to my collection. I love the quality, colors, sounds, and all the different options and styles of each version. I highly recommend DX Sabers.🤘🏼😆

October 10, 2024
Unprompted review
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Rated 1 out of 5 stars

Blocks customers instead of rectifying…

Blocks customers instead of rectifying issues. Do not buy from this immoral company.

October 3, 2024
Unprompted review
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Reply from DX Sabers

This is incorrect unfortunately. We always block customers who make a scene on social media. Our email support@dxsabers.com is always open and available to anyone who needs to contact our company whether they love or hate us.

Rated 2 out of 5 stars

DX Sabers - Convention Order

Starting off, I had two orders from DX Sabers made in July of 2024. DX Sabers had a booth at a local anime convention. It was the first convention I've ever been to. As a massive star wars fan I spent quite a bit of time interacting with the couple working the booth. I ended up purchasing a BOGO baselite saber deal. I received two lightsaber hilts and I was told by the woman working the booth that both saber blades would ship within the week and arrive to my address. Right after the convention I ordered a CoverTech Wheel from their website. I received tracking information for this item within a week. The item stayed in pre-shippment for over 50 days.. Following my purchases I communicated with the owner of the company multiple times. My order was delayed multiple times. Eventually after I pressed the issue the owner stopped replying until I requested a refund not once but twice. Following this one of the employees of this company reached out to me stating my packages would ship that day. After over 50 days the CoverTech wheel arrived in early - mid September. I sent another email informing them the blades never arrived. As of right now I haven't heard back from anyone at DX Sabers. The only reason I'm not giving a one star review is because the CoverTech wheel eventually arrived. I still have a part of my first order that never arrived. I can't recommend this company as a vendor.

Update I: I received a passive aggressive message from the DX Sabers Instagram after i published this review (I do have screenshots). I doubled down on my review and was blocked by the official DX Sabers Instagram page.

Update II: as of Oct 9th the blades were delivered to my house (tracking info wasn't provided) Both appear to be in working condition. After a fair share of hit and miss customer service and long wait times both items were delivered in working condition.

July 19, 2024
Unprompted review
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Rated 5 out of 5 stars

Fanx light saber

Paul was awesome. He was willing to go the extra mile to get us an awesome deal. He gives a lifetime warranty with your purchases. The Saber is legit. My son loves it! Way better than the toy ones I spent 200 on from Amazon.

September 26, 2024
Unprompted review
Rated 5 out of 5 stars

Much respect to this team

This company has earned all of my future business. My nephew was given on of these sabers as a gift at con. I really appreciate the kindness and consideration you all have for the younger audience. I look forward to seeing the company grow even more

September 18, 2024
Unprompted review
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Rated 1 out of 5 stars

This company WILL steal your money

UPDATE AFTER PAUL'S REPLY TO ORIGINAL REVIEW:
This is 100% false, as I did not purchase a Luke Skywalker saber from DX. I did not, and will never, leave Paul/ DX a 5 star review as his company has scammed countless people. As for the comment about the Facebook group (DX Sabers Exposed), I joined to connect with people who had similarly been victimized by Paul and share my story in hopes that Paul / DX sabers does not scam more people out of hard earned money.

ORIGINAL REVIEW:
Paul is a con artist. Plain and simple. All you need to do is do a little research for yourself and you will find that he has scammed hundreds of dollars from unsuspecting people over the years. He either pays for false reviews or writes them himself. DO NOT BUY FROM THIS COMPANY. He threatens legal action against anyone who publicly criticizes his company. If you are lucky enough to actually receive your order, it will not work for long. His “lifetime warranty” is another lie. I purchased a saber from Paul/ DX Sabers and after months of lies, what showed up was not what I ordered, and furthermore, it did not work. Paul was unresponsive via Facebook, Instagram, and Email. When I finally got a response after posting in a FB group, Paul attacked me, threatening to take me to court for “costing him money” and then refused to take the saber back for repairs.

Paul will reply to this review and try to say that I was never a customer and they “have no record of my order” that is yet another lie.

PLEASE save your money, find a reputable saber company, and avoid DX Sabers.

April 22, 2024
Unprompted review
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Reply from DX Sabers

This review is very confusing. We have video footage of jesse comparing his luke skywalker lightsaber to 5 other ones in his collection and saying that ours is superior and much better compared to the others as well as posting a 5 star review on the video. He also left a five star review for us and then changed the review to a one star after joining a group who is not a fan of our company and then began to call us a scam. Please reach out to support@dxsabers.com to see the video and we are always here for our customers. Jesse if you have any issues with your sabers you have a lifetime warranty and please reach out to us at support@dxsabers.com

Rated 5 out of 5 stars

Mystery box order

Got my mystery box saber from the Baltimore comic con and love it so much the customer service was amazing one of the employees was playing with my kid while I was making my purchase and she got to have fun just building a saber for fun the product is amazing the feel the condition the colors are beautiful the effects work amazingly will definitely be making more purchases from this company

September 21, 2024
Unprompted review
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Rated 5 out of 5 stars

4 years ago...

4 years ago I bought a saber from dxsabers at comic con. After some use it would hold a charge anymore. I contacted customer service but to no avail my problem never got resolved.
Today I talked to the owner at baltimore comic con. Told him what had happened with customer service. He informed me that the customer rep I mentioned was no longer with them. Then handed me a brand new lightsaber at no cost.
I read a lot of bad reviews but this guy means lifetime warranty when he says lifetime. I didn't ask for a free one. I didn't ask for anything. He just made it right.
Thank you dxsabers!

September 20, 2024
Unprompted review
Rated 5 out of 5 stars

Got 3 sabers for my grandsons and they…

Got 3 sabers for my grandsons and they absolutely love them. 1 had a problem when we opened it but customer service replaced
It and my grandsons couldn’t be happier… which makes papa very happy too!!!!!

September 19, 2024
Unprompted review

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