DX Sabers Reviews 

I absolutely love the lightsabers I've received for DX Sabers. I received a myster box at AnimeNYC and just purchased a saber as a gift. While at first tracking the package was a issue, after a quick email, the customer support was spot on. I 100% recommend people to visit this website and join the Star Wars verse!

I love the customer service here, the quality of my saver is amazing, I excited to get another one already!

I ordered a Master Sword after seeing the core-less base model at L.A. Comic Con in 2023. Loved what I saw! I paid with my credit card. Paul assured me multiple times I would receive the Master Sword before Christmas. I was purchasing it as a gift.

Christmas came and went. No saber.

Understandable, I thought. It’s early December. Delays happen, especially around the holidays.

I decided to be patient. But the hilt didn’t arrive til late March - and that was after informing them that my bank was ready to cancel the charge.

The hilt still looked as pretty as I remembered it, but the electronics were poorly attached. The components immediately sunk into the blade whenever I pressed the power button or inserted the charger. The LED and electronics rattle at the slightest motion. The electronic mounting felt cheap and poorly crafted.

Brianne explained that this must have happened in-transit, but the electronics look as though they were badly installed to begin with. Furthermore, the hilt was packaged well, and should have easily survived the shipment unscathed. If the design couldn’t withstand the transit, I certainly wouldn’t expect it to hold up while swinging it with the accompanying blade.

They offered to repair the hilt, but my prior struggle to get the original order was difficult enough.

I lost my last bit of faith in their customer service when I was assured that my order was picked up by USPS and in transit. They even gave me the tracking number to prove it. But they didn’t actually ship it until I emailed them again several days later. Truth and service are more important than misinformation and reassurance.

Overall, based on my experience, I would not recommend ordering from DX Sabers. If you see something you like in person and really want it, only accept what they have on hand that very day.

I would have been much happier if I had just purchased the core-less display model. I feel stuck with a defective hilt that I wouldn’t feel right giving as a gift as I originally intended.

Item: Master Sword saber
Venue: L.A. Comic Con
Date Ordered: December 1, 2024
Date Guaranteed: Before December 25, 2024
Date Received: March 27, 2024

Extremely approachable and excellent sales team. I managed business with DX savers at a convention, and they were outgoing and enthusiastic in answering my questions. Making me feel confident in the purchase I was making. I was impressed not only by their selection, but the quality of their items, the cost, and the customer service. Highly recommend and will shop from them again

Do NOT buy from this company!!!!!!!!!! They lie and lie and lie. Their product breaks and you may never see it again if you decide to give them a chance and send it back.
I purchased a Mandalorian Mayhem with neopixle blade for my son's birthday in October of 2023 as he had seen this company at a Convention in Pittsburgh. I didn't do my research and check this company out first and that is on me for sure! In Feburary 2024 the Neopixle blade stopped working. They asked my son to send it to them for repair under their warranty and he did using his own money as they won't pay for the return. It was sent back March 2nd.
Months went by, and my son reached out several times. So many different reasons were given as to why they had not yet sent it back or sent a replacement. Once they finally said they sent it the tracking showed this was not the case. August 10th after more lies and more email excuses I finally got a small box. It was not the correct insides in the base nor did they send the blade back. They threw in an empty base and thought that would make us happy.
It has now been months since we let them know they didn’t send the right items as well as it being incomplete. They have again lied to us about sending anything as the tracking given for this last promised correction has been showing waiting for a drop off since July 25th. Today is September 18th. They also created another label on September 11th with UPS and that one also says it has not been dropped off yet. They just gave my son another excuse as to why they lied this time and it was not sent hoping to keep him strung along since he is being nice to them in his emails. They also have blocked me and will not communicate with me since I have seen through their bull crap.
This is no way to run a business! I can’t believe they are still allowed as venders at so many events. Please go look at the BBB website to see the kind of “customer service” they actually provide. As of today we still have not received a working blade back from the company and they have lied so many times about it being sent out I can't believe anything they are telling my son at this point. Their word CAN NOT be trusted! DON"T BUY FROM THIS COMPANY!!

I was introduced to DX Sabers at Momento Con 2023. I had a great experience with the staff, and even purchased two mystery sabers due to the clever sales tactics they used (Not a bad thing, sales tactics are how you make sales).
I didn't purchase anything else until May 17, 2024. This day I purchased
THE MANDALORIAN MAYHEM LIGHTSABER OMNIPIXEL NEOPIXEL
THE FORCE ECHO LIGHTSABER BASE LIT RGBX / BLACK ONK
UNIVERSAL LIGHTSABER BELT CLIP
THE SILENT SLASH LIGHTSABER OMNIPIXEL NEOPIXEL

On June 14, I FINALLY got an update on the order, which then FINALLY arrived on June 24! Utter insanity for shipping times - even for a drop shipping company, which is what DX is.

I then placed two small orders on June 27, 2024 (hoping for a better experience), as of writing this on September 18, 2024, I have yet to receive these two orders.
COVERTECH WHEEL ATTACHMENT UNIVERSAL
BLACK ONK
COVERTECH WHEEL ATTACHMENT UNIVERSAL
SILVER
USB C BUTTON GUNMETAL
CHARGING CABLE

And then a similar order. Anyways, I contacted them, they gave an update claiming it would be shipped within 14 days....in 12 days NOTHING. I contacted again, and they said it will be done that weekend. The next day I got a tracking # and it said it will arrive in 2 days....2 days later, I checked the tracking and it said USPS has yet to even RECIEVE the package! So DX made a confirmation # but has yet to even give the postal service the actual order! SCAMMMY!!!!!!

In addition I was promised a warranty on a charger and a broken Neopixel blade, and have yet to receive either of those items.

All in all, not impressed, and once my order (hopefully) finally arrives, I will be taking my business elsewhere. I gave them several chances, and no improvements were made, and false promises were made and not kept.

Absolutely amazing customer service. I had ordered a pixel battle blade from them a while back and it stopped working at a con. They asked for a video and I had sent videos showing the non functional blade from them compared to one I had that worked and they said they’d replace it. Definitely going to be a return customer.

I received a mystery saber as a gift that didn’t work upon opening, but was able to get it working with the help of customer support! Although I will admit that service was a bit slow. My saber also did not come with the necessary items to secure the blade to the hilt. This was also addressed by customer service, and they will be sending me the screws needed in the mail. My overall experience was a bit frustrating at times, but I got a pretty nice saber out of it, so I can’t complain.

Here to leave my 2 cents, I have seen Paul and "His work" many times over the last few years mostly the amount of people he has scammed with broken items, or not receiving orders, and recently he has been threatening people with "US Marshalls" etc who have been trying to get there money back, check out dx exposed on Facebook if you want literally years of evidence from screen shots to Personal threatening messages Paul has sent people.

DO NOT SHOP WITH DX and go to a better retailer (also dx dropship, they don't make there own they buy from Chinese factory's and sell them on as there own) no matter what Paul will write to this comment (probs along the lines that I'm a spy, or I'm paid by other saber company's to slander him....I am not) Paul even approached me once online to promote his sabers I turned him down and got blocked by him. So again research this seller before making any purchases and if you do decide to then please pay on PayPal with goods and services so you have a chance at getting your money back. And yes Paul has been banned from all major lightsaber groups bar his own (which he admins as anonymous) also he offers free sabers to anyone leaving a 5 star review (also have evidence for that(
Also to add the response below. So Paul no different to how you offer free sabers for a five star review. People also should be aware that all his sabers come from China HE DOESNT MAKE THEM...and one last thing his most recent "Reveiwer" Emma walsh, is actully employed by dx so another fake review from him, she's been harassing members (screenshots to prove it)

Love my Moon Princess light saber. I know an updated version is in the works and I can’t wait. But I got my saber pretty quick, and got a good rundown of how it works. The app is a little confusing but it’s definitely useful.

This is the best place to get a light saber from with the best prices.
They are incredible in all they do.
I’ve purchased over 2 dozen sabers from them and they are all spectacular
They make incredible gifts especially with the amazing promos they run.
DX Sabers for life

I placed an order some time ago.
The folks at DX sabers made it right I appreciate the product and I'm glad they fixed their shipping process. I highly recommend them.

Got a mystery saber at comic con, went back the next day and they changed out the hilt for me for free. Owner was super cool about it and was amazing to talk too! Would Definitely recommend!

Bought an Anakin replica and got a $100 neopixel out of the mystery box super stoked guy was great got me the right blade too 💯

best lightsaber shop ever

Great product, overall very easy to use and durable

Bought a saber a year ago but it died. They replaced the batter for free vis the lifetime warranty. Would highly recommend! The salesman was handsome too ;)

I went to Terrificon at Mohegan Sun in CT, August 17th 2024 and Dxsabers just stood out when it came to the lightsaber I've been wanting to get to add to the room I made into a Star Wars / MARVEL room.
I had a great time at Terrificon and at the Dxsabers booth the sales man was great he was very energetic and showed how durable the blade is on the lightsaber and answered all the questions I had about the lightsaber I wanted, and I can't wait for the lightsaber to arrive to see it in the room.
Tried to contact DX Sabers but nothing no answer no lightsaber should have used my credit card the salesman does a good pitch, but "DO NOT GIVE HIM CASH" DX Saber not trustworthy. Didn't get the item that I wanted just a okay lightsaber, and it's to bad I would have done more business with them if they hadn't taken my money and not delivered.

Great man and ready to make a deal