Beautiful necklace no faults there but engraving poor it is difficult to make out letter. it arrived beautifully pckaged but because address stuck to lovely black box i could not use it
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Company details
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Personalised Jewellery Custom made bespoke name necklaces, earrings, rings and bracelets.
Contact info
Rosemount Business Park, D11W2YC, Unit 11 Keypoint Business Park, Ireland
- info@dylanoaks.com
- www.dylanoaks.com
Replied to 26% of negative reviews
Typically replies within 1 week
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Great customer service and great…
Great customer service and great quality jewellery, stuff arrived super quick aswell which was brilliant.
Bought necklace on Friday for it to…
Bought necklace on Friday for it to come in Tuesday. Customer service keep saying DPD have it and DPD said they don't have the item yet to contact the sender. Don't advertise that the item will be with you a certain day if you can't deliver it on time.
Absolutely beautifully gift wrapped and…
Absolutely beautifully gift wrapped and so beautifully presented.
Necklace and Bracelet is fabulous.
Was great also to have a discount code.
Definitely recommend online.
Lovely staff in the store
Lovely staff in the store, beautiful affordable jewellery, got bracelet for my daughter in laws birthday and got her sons name on it, engraving in store which is fabulous and it turned out fabulous, will definitely be shopping in store again before long
Personalised cuff links
Very friendly and helpful staff. Personalised jewellery is a great way to elevate a gift for a special occasion
Good quality products that last the…
Good quality products that last the test of time. Worthy of the price. Came beautifully packaged, especially if you were purchasing as a gift.
Replaement item
This piece was to replace a faulty piece I was gifted for my birthday. The original bracelet tarnished where the links met, after 2 wears in about 3 weeks. I was offered a replacement or voucher to put towards a new piece (which is what I chose) and went with the gold cuff. Its a pretty yellow/deep.gold color and really lovely on.
Great service and great Quality
I bought a necklace for a friend for her birthday had it engraved with three names
The quality was absolutely amazing and the delivery was very fast
Very pleased with my purchase
Thank you Dylan Oaks I will definitely be purchasing more from you
Scam their loyal customers. Avoid like the plague
Scam their loyal customers queued at the new store opening in Stratford and was in the top 100 which should have qualified me for a goodie bag gift but I was rudely told they’d run out of gift bags having queued for 5 hours with no welfare checks they have lost a customer for life.
The staff inside the Belfast store were…
The staff inside the Belfast store were so kind and professional, I originally got the block necklace with one name and then went back the next day to add two more names and ended up coming out with another two bracelets and a pair of earrings. The pieces are of such high quality and now I’ve 4 pieces I’ll definitely be adding more to the collection
Lovely piece.
I bought a present for a relative and the process was easy, the staff were very helpful and the engraving was done very quick. The relative was very happy with her present.
Allure Set
Lovely jewellery set, had to send the bracelet back as I ordered the wrong size, no problem and just received the replacement one a few days later. Definitely recommend.
Beautiful necklace no faults there but…
Beautiful necklace no faults there but engraving poor it is difficult to make out letter. it arrived beautifully pckaged but because address stuck to lovely black box i could not use it
Products arnt genuine
Returned twice with my braclet . Broke twice got it replaced the first time the girls wore lovely,broke again I decided that the quality clearly wasn’t great so I got a refund . I returned a diamond necklace due to its false advertisement, it does not sit correctly on the neck as shown on the add , it just falls forward and cannot even see the diamonds . I will not be purchasing my jewellery her ranymore and will not be recommend this store, unfortunately the quality and price of their products just arnt worth it .
Fab piece of jewelery
Fab piece of jewelery, arrived quickly and my friend whom i gifted it to was over the moon with her new chain and bracelet!
Heart pendant
daughters graduation present. She loves it. Sales Assistant in shop in Dundrum was very nice and helpful. Would recommend
BAD ENGRAVING
Bought the Amo Heart Double Bead Necklace and very disappointed with the engraving. The J looks like an I. When I contacted Dylan Oaks no resolution was given only an apology and told that's the way the font is engraved by their machine! Maybe they need a new machine.
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