DYLON Fabric Dyes Reviews 226

TrustScore 1.5 out of 5

1.7

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many customers expressed significant dissatisfaction with the products, noting that they often failed to deliver the promised results. People frequently reported that the dyes did not permanently color fabrics, with items fading quickly or appearing worse than before treatment. Reviewers also highlighted issues with product quality, stating that the dyes ruined clothes by leaving patchy spots, streaks, or an overall uneven finish. Furthermore, consumers found the instructions to be unclear or insufficient, leading to poor outcomes even when followed precisely. Some people were satisfied with certain products, finding them effective for restoring color to faded items or achieving a desired shade on upholstery.

What people talk about most

Product

Reviewers consistently express strong dissatisfaction with the product. Many consumers report that the dyes... See more

Quality

Customers express significant disappointment with product quality, particularly regarding fabric dyes. Many... See more

Instructions

Consumers express significant dissatisfaction with the instructions provided. Many reviewers followed the... See more

Based on these reviews

Rated 1 out of 5 stars

Worst products out… Fabric pods (intense black) isn’t permanent, starts fading after a couple of washes & makes clothes look worse than before I dyed them… Also Dylan Dark detergent doesn’t even work... See more

Rated 1 out of 5 stars

Used Intense Black to hand dye a brand new grey mini dress, followed instructions, absolutely no change in colour & new dress completely ruined now with patchy grey splodges. How is this company getti... See more

Rated 1 out of 5 stars

Washing machine essentially ruined after using black dye. Followed all instructions. Did extra cleaning cycles after use to be sure. Ran another cleaning cycle with bleach after an incident. Have had... See more

Rated 1 out of 5 stars

I really wished I'd read these reviews before I dyed a pair of white jeans with the Sandy Beige machine dye. I followed the directions exactly, they were 100% cotton jeans so no synthetic fibers or pr... See more


Company details

  1. Clothing Store
  2. Children's Clothing Store
  3. Vintage Clothing Store
  4. Women's Clothing Store

Information provided by various external sources

Discover DYLON range of fabric dye products and wake up your wardrobe, revive faded clothes or spice up a room with a touch of colour. Visit dylon.co.uk


Contact info

1.7

Bad

TrustScore 1.5 out of 5

226 reviews

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Rated 3 out of 5 stars

Dylon Customer Service Are The Spanish Inquisition

I have used Dylon many times on my item with great results but on this occasions the dye turned my grey outfit green! On contacting customer service I was met with someone who didn’t listen and insinuated the fabric was not suitable for dying.
I decided to re dye item black with a good result which rules out the fabric was unsuitable. The Dylon Colour I had was faulty either labelled wrong or colour - Dylon get better customer service advisors!

January 23, 2024
Unprompted review
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Rated 5 out of 5 stars

Works great on the right fabric

When I've followed the instructions properly, I've always had great results with Dylon hand and machine dyes. (Hand dye can come out a tad patchy if you don't stir it enough as per the instructions.) My machine has always been absolutely fine after the empty wash cycle instructed - even whites washed in the next load have shown no trace of dye. Looking at all these reviews saying the dye did nothing or was patchy, I suspect instructions are not being followed and a lot of people think they're trying to dye cotton when it's actually polyester or similar. I accidentally tried to dye polyester fabric once and it didn't work at all - because you can't dye plastic-based fabric with home dyes. This is clearly stated in the instructions. I don't normally write reviews, but I've used Dylon products quite a lot and feel they're not being fairly represented here.

January 14, 2024
Unprompted review
Rated 1 out of 5 stars

Wish I read all the sad reviews before…

Wish I read all the sad reviews before today. Tried to dye 2 items sandy beige and followed instructions to the letter with the all-in-one product. As others have found the result is terrible with the garments covered in blue and pink spots and splotches. I am terrified of the impact on my washing machine now. Is Dylon willing to provide compensation for damages?

January 19, 2024
Unprompted review
Rated 1 out of 5 stars

I used the sandy beige dye pod on a…

I used the sandy beige dye pod on a pair of white linen pants I had made. The end result is a disaster, they turned out a muddy splotchy mauve with bright blue and pink spatters all over them. I did follow the instructions exactly. I'll never buy dylon again. The pods are 35$ each in Australia so it was a very expensive mistake. I still have a few more pods I'm not sure what to do with now. I definitely don't recommend

January 14, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant.

Brilliant.
My old black jeans which looked grey are now like brand new. Yes there is some dye in the washing machine but I’m going to do a few dark washes which will sort that I think. Looking at the other reviews all I can say is maybe people are not removing the outside wrapper on the pod as I found the instructions for that a bit confusing.

December 20, 2023
Unprompted review
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Rated 1 out of 5 stars

this is the second item i have dyed

this is the second item i have dyed. I had no luck with the first one but i tried again, with cotton trousers, after doing everything exactly as instructed a complete waste of time there is more black dye left in the machine than on the trousers, no more for me

November 15, 2023
Unprompted review
Rated 1 out of 5 stars

Don’t waste your money…or your time!

Bought intense black dylon dye to use on my green cushion covers. Followed the instructions to the letter, the cushions are the same shade of green after using the dye. Don’t waste your money, it doesn’t work

October 24, 2023
Unprompted review
Rated 1 out of 5 stars

My beautiful white towels are ruined

I am a very upset and dissatisfied customer and wish to complain!
I purchased 4 white pure cotton bath towels. After using them I decided they would be nice in a different colour so I purchased 2 Dylon for washing machines, dusty lilac
I followed the instructions carefully and to the letter, spending hours washing them as instructed, then adding the dye as instructed, and then following up with another wash as instructed. This used a lot of expensive electricity.
The results are shown in the attached photos. My beautiful white towels are ruined. The dye is patchy, darker in some places and other places not even touched.
I am most upset, extremely angry, out of pocket and very annoyed.

September 2, 2023
Unprompted review
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Rated 1 out of 5 stars

Unimpressed

So, I have a fairly expensive 100% cotton, grey bedding set, which has faded a bit in places but is still otherwise in excellent condition so I didn't want to throw it away.

I decided to dye it using Dylon Smoke Grey machine dye. I bought 3 pods and got cracking. I split it down into manageable weights and I thought at first it had all come out nicely. I followed all instructions carefully and have used black dylon many times before with no issues.

It was only when dry that I realised the duvet cover and 2 pillow cases are covered in big, inky blue patches. They look an absolute mess and are frankly ruined. I wish I'd just left them as they were - a touch faded in places (which has only happened because they directly face a south facing window).

I'm now in the process of attempting to dye them again and see if that has any effect but I'm not holding out much hope. If the problem remains, I will have to bin £150 of bedding.

September 11, 2023
Unprompted review
Rated 1 out of 5 stars

Have dyed clothes every now and then…

Have dyed clothes every now and then throughout my whole life, so I know exactly what to expect.
Obviously followed Dylon instructions to the letter. Used a beautiful peony pink... so I thought.
100% washed clean 100% cotton, 100% everything CORRECT.

😄 🤣 😂 😆 😄 🤣 Nothing at all like peony, maybe 1% peony 99% white. Everything is just junk nowadays, profit over customer satisfaction. Will NOT use this garbage ever again, don't waste your money folks.

September 6, 2023
Unprompted review
Rated 1 out of 5 stars

Do not use Sandy Beige!

I used sandy beige on a pair of white cotton jeans, followed the instructions to the letter. They came out covered in blue speckles and had to go straight in the bin. Absolutely ruined.

September 2, 2023
Unprompted review
Rated 1 out of 5 stars

More or less useless

I have used Dylon a few times. Every time, I get dark spots on the clothes. Sometimes the dye does not cover well. I will not give Dylon another try.

August 28, 2023
Unprompted review
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Rated 1 out of 5 stars

Disappointed at poor response to complaint

I was disappointed and a little stunned by the poor response when I raised a concern over dye failure last week - the first time I've complained after decades of occasional successful use of dylon dyes. I completed the Investigation Form, went back & forth for days sending extra photos and answering questions for Rachel at Henkel. The problem was some very darky inky splotches on an otherwaise nicely dyed garment, but the outcome of the investigation was apparently that my 'patchy' result was caused by using insufficient dye, and that I could remedy the problem by buying further products! The only thing the investigation didn't consider was anything at all to do with the product, the batch code or supplier! I have since seen many other reviews of a similar nature and I'm shocked that they behave in this way, wasting customers' time after already causing disappointment with the faulty product. I sent a follow up asking for the matter to be elevated to a supervisor but received no further reply. Will forward to CEO office in due course.

August 14, 2023
Unprompted review
Rated 1 out of 5 stars

Useless don't bother

I used this as there was some colour run from when it was previously washed. I won't ever use it again, it actually turned the colour of the t-shirt to a totally different colour (originally green and turned it to brown with black patches). Totally ruined the t-shirt which I have had to throw away and didn't even shift the original colour run, absolutely useless.

August 16, 2023
Unprompted review
Rated 1 out of 5 stars

Dyed my Husband's cotton track suit

Dyed my Husband's cotton track suit, from a pale light grey, to a supposedly navy blue; he now has a pale grey cotton track suit, that is covered in tiny speckles of something... what a waste of time, electricity, and money...

August 9, 2023
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Rated 1 out of 5 stars

TERRIBLE! I so wish I'd read the reviews first!!

I so wish I'd read the reviews first!!! The machine Dylon has ruined our best set of bedlinen...Egyptian cotton duvet cover, sheet and pillow cases. 'Followed the instructions to the letter and ended up with sandy beige with blue and purple splodges all over it...absolutely terrible!! It looks as though it's gone mouldy! DO NOT USE THIS PRODUCT!!! NOT FIT FOR PURPOSE!

August 7, 2023
Unprompted review
Rated 5 out of 5 stars

All good so far

I've only ever used the Dylan navy blue dye or black dye but everytime I have it has worked perfectly and my clothes look and actually feel as good as new again.
I did want to use the sandy beige one next for some shorts but reading the reviews of that colour I think I'll avoid. Definitely recommend for navy blue and black though. Read instructions carefully though

August 6, 2023
Unprompted review
Rated 1 out of 5 stars

Dylon said my dress hadn’t dyed…

Dylon said my dress hadn’t dyed anywhere near the correct shade as the label said professional dry clean …however it said before that HAND WASH .. it is 100% cotton ….why would anyone dry clean a dress like that. It was the worst cop out I’ve ever heard from a supposedly reputable company.wish I’d read the reviews before buying. Started with a pale lilac dress ..used deep violet dyes and ended up with a pale lilac dress.

August 1, 2023
Unprompted review

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