AJ was very polite, respectful (took his shoes off when inside our house) & knowledgeable. AJ explained everything he was doing, why & what he expected to happen. AJ gave me options of what he co... See more

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Great support in trying to look beyond the easy/short term fix and really diagnosing and resolving the problem. Cleared up afterwards and has left things in good order. He was really polite and a pl... See more
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We had a team of two people come and sort out a blockage in our drains. They used a jet spray and camera to investigate. Both men were professional, efficient and very friendly. They suggested I tak... See more
Company replied
My call was answered immediately and I was reassured that the drains blockage would be attended to asap and that it had been listed as urgent. As it was Saturday evening, I was pleased and surprised w... See more
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Company details
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Contact info
Leighton Road 1a, EN1 1HX, Enfield, England, United Kingdom
- 0203 358 0420
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From heroes to zeroes
Unfortunately my latest experience with Dyno-Rod has been a complete disaster. Following onto a visit by a BritishGas engineer who tried to re-pressurise my heating cylinder expansion vessel, I was told I needed a new one. I promptly booked an appointment with DynoRod through BritishGas Homecare for the replacement. I sent a detailed email to DynoRod (confirmed receipt by phone) explaining which part needs to be replaced including specs and photos. I explained that they will need to supply the part. This was organised over a week ago and the job was supposed to take place yesterday. I also called DynoRod yesterday early morning to ensure that the engineer was on his way and that he had the parts. It was all confirmed. Unfortunately, the engineer shows up with no replacement part and even worst he had no idea what the issue was. Then when he is told what it is. He says it will take two weeks to order the part and another two weeks to organise installation. I am fuming and will leave to that…

Reply from Dyno-Rod - Central London
Amazing service
Amazing service, came within the our to an office block I manage and Sydney worked very hard for 6 hours straight. And cleared the blockage and got the loos working. He was informative and professional and definitely knew his trade. Used camera and drain clearing machine. Will not think twice in calling them again.

Reply from Dyno-Rod - Central London
Excellent engineer and extremely…
Excellent engineer and extremely helpful with very clear explanations of what he was doing.

Reply from Dyno-Rod - Central London
I had a bad situation with two toilets…
I had a bad situation with two toilets blocked downstairs in the basement where it is the restaurant and the engineers (Reece and his colleague) found the way to unblocked the waste pipes after few times pressure the water inside with their machine. Thank you

Reply from Dyno-Rod - Central London
Trustpilot came and resolved drainage problem
Trustpilot came following a sequence of efficient prior phone calls. Our blockage problem was resolved. We can only now hope that ouy old led pipes withstood the attack.
Quick to respond and efficient

Reply from Dyno-Rod - Central London
Disappointing service
Experience is so bad. Our toilet button had some problem late July and called them. A guy came and uninstalled it and ordered a new button. A week later the new part came but it’s size did not fit, so the guy called Dynorod and said he ordered a new part. Yet till now, more than a month, the new part still hasn’t come and the button is still uninstalled. What a efficiency dynorod? Is it so hard to just order a part? Definitely disappointed by your service.

Reply from Dyno-Rod - Central London
Today's visit: 1st September 2022
All the staff I dealt with today, from the 2 office ladies to the 2 men who came on site were polite and helpful.
On site they tried every which way to clear the blocked drain. They used 2 machines and different routes using a connected drain. Before leaving they spoke on the phone to my builder to update him on their findings.
I would definitely use Dynarod again.

Reply from Dyno-Rod - Central London

Reply from Dyno-Rod - Central London
Dyno came by immediately and resolved a…
Dyno came by immediately and resolved a massive outside blocked drain which was flooding our building with poo. While a rather unpleasant experience overall, they quickly rectified the issue and all was not lost. Thanks, Dyno!

Reply from Dyno-Rod - Central London
Jago was great
Jago was great. Checked everything and found no blockage. Advised a full clean is needed.
Very professional. I will definitely book the full clean from these guys.

Reply from Dyno-Rod - Central London
Amazing service - would recommend!
Customer care on the phone was quick to respond, friendly and dealt with my request very efficiently.
An engineer called Reece came to my flat to unblock my 2 sinks. He was incredibly polite and was quick to identify the problem. The job was done so well that I could hear the clear gargle of water being drained away. Worth the price I paid for the level of service I had received.

Reply from Dyno-Rod - Central London
Happy Customer
Worked really hard to sort out a stubborn blockage: did so by attaching a bit of rope to the camera - innovative thinking! Efficient, friendly and competitively priced.

Reply from Dyno-Rod - Central London
Excellent result..drains jetted clean…
Excellent result..drains jetted clean in less than an hour. Good price.

Reply from Dyno-Rod - Central London
Always excellent
Always excellent. Efficient, professional, friendly. Highly recommended.

Reply from Dyno-Rod - Central London
Drain blocked and CCTV report
Very happy customer from the moment I contacted Dyno Rod. Frontline staff very professional and polite. As for the two engineers Reece and Lee, very friendly and respectful. They kept me informed to exactly what they were doing and explained their findings. CCTV report was conducted with very detailed information. Would most definite use Dyno Rod again.

Reply from Dyno-Rod - Central London
Thank you dyno rod
I have always had very good experience with Dynorod and today was no exception. We had a very limited time slot available and although the appointment was an all day appointment, they took into consideration our time restrictions and arrived first thing in the morning and fixed the drainage problem. The engineer let us know 30 mins in advance as to his arrival time as well. All in all GREAT as usual. Thank you dynorod.

Reply from Dyno-Rod - Central London
Thank you dyno rod for fixing my toilet…
Thank you dyno rod for fixing my toilet for being block specially the two men who did it jaegar and Martin thank you so much very professional job well done

Reply from Dyno-Rod - Central London
The service we have received over the…
The service we have received over the last couple of weeks has been excellent. Dynorod identified the problem & a date was made for the engineers to come out & fix. The two young engineers who came out today were knowledgeable, courteous & friendly and best of all the problem with our drains was rectified. Thank you.

Reply from Dyno-Rod - Central London
Superb service by great engineer
Superb service by great engineer. Professional throughout - on time - no mess. Thank you

Reply from Dyno-Rod - Central London
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