Dyno-Rod - Central London Reviews 

Quick and helpful. Turned up early and sorted everything quickly with no mess oe fuss.

Have used dynorod in previous years as kitchen sink gets blocked after every 2-3 years. On this occasion block was not fully cleared on first or second attempts. However their customer service guaranteed they would resolve at no extra cost and sent engineers through with final visit with equipment with longer pipe cleaner to clear blockage. Each visit the engineers were doing their best and courteous and all were committed to solve the issue. Would highly recommend as they all stayed true to their customer care policy to fix issue at no extra cost and came on repeat visits within 1-2 days so I’m very appreciative of this honest and committed service

Really highly recommend! I am hapoywith my experience, Martin was competent and respectful, he unblocked the kitchen drain efficiently and without mess.

We discovered a water leak in a 1/2" diameter copper pipe on the domestic hot/cold water piping. Dyno-Rod attended the premises and confirmed there was a leak and shut down the heating and domestic hot water systems leaving us without heat or hot water with the promise that the recommended repairs would be carried out the following morning 16/10/2023. Dyno-Rod failed to attend our premises to repair the leak and on contacting Dyno-Rod they asserted that they knew nothing of the appointment. It was not until a heated discussion ensued that Dyno-Rod discovered that they were to attend the property and that heating and hot water was not an emergency and would try to attend to the leak the following Wednesday 18/10/2023. We are still without heating and hot water which we to be find extremely poor service; notwithstanding we have elderly and disabled to look after. I hold a 1st Class City & Guilds for heating and plumbing, Sheffield College of Technology 1960; 5 year Apprenticeship.

the most incompetent people we ever had to deal with. from the calling centre to the actually engineers everyone is just useless there.

Had the correct equipment to unblock my kitchen sink after it was blocked with fat by my son. Very polite and cleared the problem quickly. Hopefully I won’t need them again!

We were really impressed by the man who changed our main water pipe within 24 hrs from our emergency call. He was relaxed and very careful and came on Saturday afternoon and did not leave until all was done at about 7 pm. Only one comment the first male who came to inspect the damage could have tighten the pipe and spare us taking many buckets up …

The engineer who came was great but Dynorod doesn’t give them the right tools. The engineer was not equipped with a wetvac!!! Unreal

Sydney is honest and amazing. He is a senior engineer, experienced. He figured out the problem straight away and solved the issue.

Lovely gentleman called Leigh (I believe) helped us and was extremely prompt on a Saturday evening to reach us at 10:15pm.

It was absolutely dreadful experience! I am still in shock how bad this company is! I spent £170 for nothing! The plumber did the wrong pipe! Not only that,it was blocked again after just 4 days! I called for them to come back but find out that I will have to pay again! Pay again so the job will be done properly! I wonder how am I going to explain the landlord that I spent this money for NOTHING!
It looks like you need to know exactly what is wrong and point out,otherwise they will do just whatever- I didn't know,I trusted the plumber to know and now I am left qith the probkem and no money. Horrible experience!

Great job. My Camden Dino-Rod guy was called Bobby, & I felt I had to write a review as he worked so hard.
Blocked sinks in my property. It happens a lot due to the building communal stack pipe not being maintained properly! Really annoying when it's not caused by my flat but couldn't use washing machine or sinks so needed help quickly. Bobby arrived with the machine that looks like an electric hosepipe - that pushes through the blockage, but the machine broke! He swiftly fixed it & worked within the hour time estimated. He was really polite & friendly. It's also reassuring that there's a 3 month warranty.

Great communication, friendly engineer who explained what was required clearly and solved our issue quickly.

My toilet was blocked and I was very stressed. When I rang Dynorod to book a plumber I spoke to Shaun who was friendly and helpful. He promised someone would be with me as soon as possible.
Just over an hour later Danny arrived. He sorted the problem quickly and efficiently. He was very kind, professional, helpful and reassuring. Who knew having your toilet unblocked could be such a pleasant experience?!!! I would definitely use Dynorod again.

This Company as far as is my experience has no respect for customers. We were told well into the morning that the surveyor had called in sick, then without any consultation or consideration received a notice that they’d come the following week between 9am and 6pm!!! As if none of us work! Then another appointment was scheduled and we were given to understand that the surveyor would arrive in the morning, which had been confirmed. By 3.30pm no one arrived and no explanation, update or apology and again another day booked off work! They are either too large a Company and have no interest in individual customers or are just out to make money at any cost to the customer. Why on earth can they not like every other reasonable Company at least offer a window of time!??? So I’m not at all surprised to read some of the appalling reviews.

I have British Gas service insurance and I booked a repair for my leaking toilet into the pan on the 20 March. So far they have sent two plumbers two weeks apart after cancelling another two whole day appointments on their side and neither has even attempted to fill x the issue. They both claimed that they were not prepared ti fix the issue. Today they were supposed to come again and waited all they at home and no one turned up. They didn’t even bother to call to cancel. They have done this 3 times in the past 4 weeks. I have called their call centre and they are always unable to contact their engineers in the afternoons.

Thank you for a very good service . The engineer was extremely professional (Danny) he explained everything to me .I most certainly would Use your services again .

Great same day service. Dyno rod sent somebody within 90 minutes of call out for blocked toilet. Engineer Reese was professional and jolly and sorted the within 30 minutes. All an impressive response

Great, friendly, patient engineers, had a hard job finding a blockage on a soil stack spent 6 hours locating it, never gave up and worked almost non-stop! Superb service thank you would not hesitate to use again.

The appointment to unblock a drain was easy to set up online. I was notified with a phone call just 5 minutes before the arrival of the technician Reece Taylor. He worked swiftly, tidily. He was polite, kind and professional. Five stars! Will use again