Dyno-Rod - Devon and Cornwall Reviews 

Really poor customer service. Booked someone to come between 8 and 1pm, got a call at midday to be told the engineer had been delayed by an emergency and could come between 1 and 5pm instead. I specifically booked the morning for a reason and I didn't appreciate having only being told there was an issue 4 hours into my time slot.
I was also told if it was something I wanted done quickly I should have booked it as an emergency job. When I said that didn't come up as an option and the website wasn't loading properly when I booked, soI had to fill everything in 5 times before it went through, I was told the website is run by a separate company and it's not in their control.
I cancelled the booking and found a local company instead who came within half an hour.

Scott the technician sorted the blocked drain very quickly, took action to prevent it happening again and cleaned up nicely afterwards. A very personable young man. Thanks Scott.

Six hours spent discovering a blocked sewer and they could not have been more helpful, polite or informative! Excellent customer service over the phone too and the vans and call centre worked well together. Very good value.

We had a great engineer come out to assist with our commercial building drainage issues. Very pleased with his knowledge, helpfulness and service. Would recommend

If I could leave 0 stars I would. Rang yesterday (being Sunday) 0333 2423193 this is the call centre that takes all the info and passing to the local Dyno Rod branch. Unfortunately all the info I gave them wasn’t passed on the local branch. There tel number 01952 684755 who only had the info of filled drain blocked. So we had a prompt call from Dyno Rod at 8.30. He came with, 2 rods and a plunger, and was here for about 5 minutes saying that it was a 2 man job not a 1 man job. Which if they had been given all the info I had given the call centre, that’s what who have happened. I was then told that it would be, Thursday between 1- 5, to try and fix an overfilled man hole that is going into a neighbours garden. This is totally pathetic on both of their offices as both blamed each other. I do not recommend this company one little bit. Very very disappointed.

Had to call an engineer out on new year's day for a blocked outside drain - Chris was brilliant and I'm so thankful for his help on today of all days! Friendly and knowledgeable guy, highly recommend. Thank you again :)

Chris came to inspect my blocked drain today and although he didn't clear the block he did manage to diagnose the fault and was very helpful with advice on how to resolve my problem.
Thanks Chris you were a gent.

Chris was fantastic and went to every effort to get our drain unblocked. Was professional, tidy and got the job done. A pleasure to meet him

Chris was amazing. He could see how anxious and upset I was. He showed me what the problem was before he set to and cleared the blockage.

All professionals should be like Chris who was do considerate and understanding.

Fab fast service, Chris was friendly and approachable. Happy to advice us on how to get our shared drains unblocked in the future. Defo recommend! One of the good guys!

VERY pleasant chap, jolly, helpful. He was swift with the job. And very polite. 5 Stars 🌟 for sure. Thank you. 👍🏻

Very prompt booking the drain service and very prompt coming to clear the drain Lewis was very efficient and left the site clean and tidy would recommend Dyno rod.

When we moved to the house, we knew there was a drain issue and today it became apparent when there was scummy standing water in our sink that wouldn't drain away. I called British Gas as I have a Homecare insurance with them and they booked me in for next week but then I noticed a leak under the sink so rang back to see if anyone could come sooner. A lovely lady called Chloe organised an engineer, called Reece, who was with me within the hour...amazing...but better still, he did all the rodding stuff to 3 exterior drains (located old fatbergs), did some loud machine pumping and sorted the leak under the sink professionally, efficiently and, it appears so far, effectively. I thoroughly recommend Dynorod services. Very impressed.

Lewis was really prompt and gave a first class service.
I would really recommend this company

Thank you Chris. A brilliant service from you. Here within 2 hours of our call and the blockage sorted within 10 minutes.
Many thanks

I’d like to express my gratitude to Jamie from Cornwall for the excellent job he did to unblock the drain. He was incredibly professional, efficient, and highly proficient in handling the task. Jamie ensured the work was done thoroughly and left everything in perfect order. Exceptional service all around!

Prompt and very helpful gentleman. Nothing was too much bother.
Explained the issue and got resolved within no time at all.
Thank you Chris would not hesitate calling again.

Chris came out today to sort our blocked outside drain. He was very efficient and also very helpful with explaining where the fault was etc. would definitely recommend him to anyone.

Chris attended my house today to unblock my sink he was very friendly and very helpful explained everything he was doing excellent at his job would definitely recommend him