Dyno-Rod - Devon and Cornwall Reviews 

Chris attended our house today to unblock a kitchen sink. He was amazing, unblocking the sink, and advising us on best practices to keep the drain, sink, pipework in good working order for the future.
Kind, personable, professional and thorough - Thank you so much Chris and Team Dyno.
All fixed within 5 hrs of reporting an issue.
Use with confidence.

Chris was very friendly and efficient. He remedied the issue very professionally indeed…
Highly recommended.

First class service here in Devon, from the very pleasant call handler, Chloe, to the Operative Rhys. Fast efficient and professional. I would not hesitate to recommend .

The telephone service was great (thanks Chloe) and Lewis who did the work was fantastic. Many thanks indeed.

Both Lewis and the plumber did a thankless job with good humour, cleaned and tieded up afterwards!

Chris was our engineer. His customer service was excellent. Not only was he polite and professional but he was efficient in completing the job and also explained what the issues were and what he had done to fix it. I would definitely recommend this company and this engineer.

Dyno-Rod failed to turn up on 4 occasions & rearranging appointments to different days without telling us. I took 2 days unpaid leave just for them not to turn up. Hope they will turn up this Monday

It was easy to arrange an urgent visit to deal with a main drainage problem. Chris turned up very promptly and was very professional and effective in dealing with the problem quickly restoring the situation to normal. Based on this experience will certainly use the company again should a similar situation arise again.

Our engineer Lewis was great. Quick and professional!

Excellent service especially on a bank holiday Friday! Lewis very good and knowledgeable problem resolved and cleaned down. Highly recommend.

Excellent fast service! As a Health Centre a resolution within 24 hours of contacting the company was great. Our drains had been blocked as cleaning wipes had been flushed down the toilets, however we didn’t know what was wrong, all we knew was each time the toilets were flushed the water was rising to the top of the toilet and pipes were making some very loud and strange noises around the building. The engineer Chris kept us informed of his arrival time and the work being carried out whilst on site and provided pictures and a detailed explanation of the work carried out to get us back operating as normal.

Chris arrived a very short time after my ‘distress call’ and phoned ahead with his arrival time. Excellent friendly service with explanations along the way. Couldn’t have wished for a better service. Thank you 😀

Easy to book, a well organised team, text msg 20 mins before arrival and went the extra mile to get a well blocked drain cleared. After local plumbers attempted to unblock and failed the tradesman from Dyno-rod finally got it done! Well mannered and considerate to our aging mother, would not hesitate to recommend and will use again for any such work. Thank you Chris

Dire service booked a plumber to fix a leak under my kitchen sink, which is affecting my kitchen units and floor six days ago. On the day of they were meant to turn up they canceled the appointment, When i say they a call centre 176 miles from my house. This they rescheduled for 3 days later. The Reason given i did not answer my phone, due to me being in another room in the house. All other correspondence was done by text, from this company, from the day before to 3 on the day. A days wages lost for their laziness. Call centre staff rude and placed the blame on me and would not re-instated the visit even though i phoned back within 5 minutes.

Exceptional service. Lewis arrived within a couple of hours of me booking the appointment, he was understanding, kind, friendly and fixed our problem quickly. Thank you.

Booked an appointment with Dyno Rod 4 days ago to clear a blocked drain. On the day of the appointment, and 2 hours after the appointment time, I was phoned by the call centre to say that they would not be coming today because they had more 'important' appointments that needed to take priority. No apology, no ownership of the problem. The most poor of customer service experiences.

Dyno Rod were due the day before and didn’t turn up. It would have been good to have been kept informed. Despite the missed appointment the customer service following was great and the Engineer Lewis was really helpful and quick and efficient hence the five star rating

Shame they couldn’t come the day I called in blocked drains but …. When Lewis did come he was brilliant.
The process was explained clearly and he cleared the blockage very very quickly.
Job done! He was professional, polite and friendly, what more do you want.

Lewis & Luke, called before arrival, sorted out problem quickly and with no fuss. Excellent service from these guys.

From ringing up to arrange visit to the actual visit was fast and good.
Polite when he rang to tell me he was on the way.
Lewis was absolutely Brilliant when he arrived.
Professional and tidy. Listened to what I told him the problem was to him explaining within minutes of resolving the problem.
He’s a credit to the company!