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Dyno-Rod - Kent Reviews 

657
•
TrustScore 5 out of 5

4.9

Ellingham Way 121, TN23 6LZ Ashford, England, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Our toilet and bathroom drain became clogged, and I was starting to panic, especially as there are five of us in the family! Following a recommendation from friends, I contacted Dyno-Rod. They respo... See more

Company replied

Rated 5 out of 5 stars

Carried out work same day. Tom phoned ahead and arrived on time. Unblocked our gutter down pipe quickly and efficiently, tested water flow and cleaned up thoroughly. Wouldn’t hesitate to use this comp... See more

Company replied

Rated 5 out of 5 stars

Tom was incredibly helpful and careful in checking where the issues were and making sure everything was working properly before he left. He explained issues clearly. Thanks so much for your prompt and... See more

Company replied

Rated 5 out of 5 stars

phenomenal, came out within 2 hours of me requesting support, sorted within the hour, really decent engineer, went the extra mile by hosing down the area that had overflowed for me. hopefully won’t ha... See more

Company replied


Company details

  1. Plumber
  2. also in
  3. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Ellingham Way 121, TN23 6LZ, Ashford, England, United Kingdom

  • 01892 882331

4.9

Excellent

TrustScore 5 out of 5

657 reviews

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4.9

All reviews

(657)

8,524 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They came out and did the job both men…

They came out and did the job both men were really helpful and polite thank you for your hard work .

August 27, 2026
Unprompted review
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Reply from Dyno-Rod - Kent

Hi Elizabeth, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Knowlegible engineer who found a…

Knowlegible engineer who found a solution to our problem with a fast and efficient service

August 26, 2026
Unprompted review
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Reply from Dyno-Rod - Kent

Hi Joseph, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Tom did an excellent job today helping…

Tom did an excellent job today helping us with our blocked waste pipe. When the problem was revealed to be more difficult and complicated than previously thought, he persisted until the job was done.
Would recommend to anyone in the Maidstone area

August 24, 2026
Unprompted review
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Reply from Dyno-Rod - Kent

Hi Thomas, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Tom and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

An excellent drain repair job

The two repair engineers who did the work for us today, arrived just after 08:00 and we're friendly and very efficient. The "lead" engineer explained everything that needed to be done and I was able to see camera shots of the offending drains. The work too around four hours to complete and was carried out professionally and with Cate for our property. Would thoroughly recommend Dyno Rod for any major repairs. The cost was also very reasonable for the type of work that was done.

August 24, 2026
Unprompted review
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Reply from Dyno-Rod - Kent

Hi John, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Fantastic service

After being messed about for days with another company leaving us with a blocked toilet overflowing into bath all sorted quickly and easily and a fraction of the price.
Lawrence was polite, efficient and even cleaned the bath. Definitely using in the future.

August 21, 2026
Unprompted review
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Reply from Dyno-Rod - Kent

Hi Karen, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Lawrence and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Excellent service from Dyno

Excellent service from Dyno

Really pleased with the service from Dyno. We had a leaking kitchen sink, and Connor the engineer was polite, efficient and extremely helpful throughout.

Installing the new tap wasn’t straightforward due to a few obstacles, but Connor dealt with everything without fuss and got the job done to a really high standard. The new tap looks great, and importantly, he left everything clean and tidy with no mess.

Great service from start to finish. Would definitely recommend Dyno

August 14, 2026
Unprompted review
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Reply from Dyno-Rod - Kent

Hi Tony, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Connor and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Plumber was very fast & efficient.

August 14, 2026
Unprompted review
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Reply from Dyno-Rod - Kent

Hi Amanda, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Excellent Service

Tom the engineer was excellent and we were able to identify the cause of the blockage using the endoscope. Came within 90 minutes and cleared the drains very efficiently. well worth the money.

August 13, 2026
Unprompted review
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Reply from Dyno-Rod - Kent

Hi Carl,
thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Tom and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Prompt response

Prompt response, effectively dealt with the issue on site. Good, clear feedback.
Reasonable price.
All in all, very pleased.

August 10, 2026
Unprompted review
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Reply from Dyno-Rod - Kent

Hi Mr Tillman, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Scott and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Prompt, friendly and efficient service

I was very impressed with the service. It was easy to organise a visit and someone was available next day. The engineer was friendly, efficient and sorted a blocked bath in a very short time. Would recommend

August 7, 2026
Unprompted review
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Reply from Dyno-Rod - Kent

Hi Darren, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Tom and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Great service

Friendly, on time and fixed the problem. Not much else you could ask for

August 6, 2026
Unprompted review
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Reply from Dyno-Rod - Kent

Hi J W,
thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 3 out of 5 stars

Good service but over priced

Service provided was excellent and the technician was prompt, solved the issue and was polite & courteous.
However, Dynorod did not call in advance to lay out the costs, which they have always done in the past. This meant I was not aware of the significant price increase as well as the Saturday fee. I went ahead with the work once the technician was here and he advised me the costs, as the work had to be completed, but it was 40% higher than similar previous work.

August 1, 2026
Unprompted review
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Reply from Dyno-Rod - Kent

Hi Graham,
Thank you for the positive review for Tom's visit. I'm sorry you aren't happy with the price which reflects that the visit was on a Saturday whereas previous jobs were during week days and the last one was more than one year ago. If this visit had also been on a weekday the increase would have been £8.50.

Thank you,

Peter Messenger

Rated 5 out of 5 stars
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Rosie,
thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Excellent service

Excellent service, good communication and friendly…what more could you ask for, thank you :)

July 31, 2026
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Tina,

We're so pleased to hear about your excellent experience with our service. It's wonderful to know that our service and communication was good and that our team was friendly. Thank you for your kind words which I will share with the team.

Peter Messenger

Rated 4 out of 5 stars

Rapid response

Rapid response, professional job done.
Only criticism I would make is the time it took to answer the initial telephone call.

July 31, 2026
Unprompted review
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Reply from Dyno-Rod - Kent

Hi Kenneth, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. Could you please provide your job number or postcode so that I can investigate the slow response to your initial phone call?
If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Quick response and resolution.

The operative was on site in 15mins. His equipment was all professional as was his altitude and he was polite and helpful. A full explanation was given and evidenced on his drain camera and when finished the work area was disinfected clean and tidy.

July 28, 2026
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi William, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Steve and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Fantastic service

Fantastic service received from the initial phone call to the clearing of my drains.
Scott who came to work on the drains was polite and professional, and clearly enjoys his job, which makes a nice change.
Highly recommend.

July 28, 2026
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Louise, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Scott and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Simple booking & knowledgeable staff

Easy booking process, booked next day. Matthew was very knowledgeable about problem and explained clearly the solution. Upfront about costs before doing the work. Highly recommend.

July 28, 2026
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Philip, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Matthew and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Excellent service

Excellent service. Response was within an hour and the problem diagnosed and rectified immediately. Clean, efficient service.

July 28, 2026
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Duncan, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Came the next day, great communication throughout. Highly recommend.

July 20, 2026
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Robyn, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

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