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Dyno-Rod - North East Reviews 

1,183
•
TrustScore 5 out of 5

4.9

Rosse Close 5, NE37 1ET Washington, England, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

Efficient and professional from start to finish. My 91 year old Mother had a blockage. They came out straight away and it turned out that part of the drainage system was broken. My Mother couldnt sta... See more

Company replied

Rated 4 out of 5 stars

After initial confusion over booking process my experience so far has been excellent. They attended my property quickly and were really clear about what was happening. The man was polite and respectfu... See more

Company replied

Rated 5 out of 5 stars

Rang to book for my next day off, was off the next day due to unforeseen circumstances and called again to see if they could come out. Arranged and attended when they said they would, the engineer ran... See more

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Rated 5 out of 5 stars

Fantastic service from initial phone call to completion of drain clearance. I rang them on Saturday evening and the engineer was at my house at 9.10 a.m on Sunday morning. Drains cleared by 9.45 a.... See more

Company replied


Company details

  1. Plumber
  2. also in
  3. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Rosse Close 5, NE37 1ET, Washington, England, United Kingdom

  • 0191 303 9565

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,183)

8,367 reviews in the last 12 months

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Rated 5 out of 5 stars

Really good service

Really good service, same day, helpful guy Wayne who cleared a badly blocked drain

November 29, 2025
Unprompted review
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Reply from Dyno-Rod - North East

We are happy to hear that you received really good service. We appreciate you choosing Dyno-Rod and for your feedback.

Rated 5 out of 5 stars

My bathroom toilet was blocked

My bathroom toilet was blocked, couldn't clear it with my plunger. My usual plumber recommended Dyno-Rod. It was a Saturday too, Dyno-Rod arrived 45 mins after my initial call, Keith cleared the blockage within 10 mins and inspected the outside drains and ensured all 3 inlets from upstairs were running clear and explained which sink and toilet in the house led to which outlet for me.
Keith was amenable and professional throughout. Also gave me some other usefull tips.

November 29, 2025
Unprompted review
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Reply from Dyno-Rod - North East

Thank you for choosing Dyno-Rod. We're happy to hear that our service resolved your issue, even on a Saturday. We are here 24/7 365 days a year for that very reason. We appreciate your review.

Rated 5 out of 5 stars

Wayne has just made my day

Wayne has just made my day. If I could give more stars,then I would. Above and beyond the normal service, Wayne explained everything to me so I could understand. A brilliant job done from a brilliant man.

November 28, 2025
Unprompted review
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Reply from Dyno-Rod - North East

Wow, what a great review! Thank you.
We're delighted to hear that you had such a positive experience! We have shared your comments with Wayne and the rest of the team. Thank you for choosing Dyno-Rod and for your fantastic feedback!

Rated 5 out of 5 stars

Dynorod are my 'go to' company

Dynorod are my 'go to' company.
They responded quickly to my emergency, (2 hours) efficiently sorted the problem and offered good advice going forward on preventing it happening again. Guy was polite and knowledgeable. Office staff also responsive and helpful. 10/10 ✓

November 26, 2025
Unprompted review
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Reply from Dyno-Rod - North East

We're delighted to hear that we could respond quickly to your emergency and resolve the issue. We really appreciate your kind words and we thank you for choosing Dyno-Rod and for the 10/10 rating!

Rated 5 out of 5 stars

Blocked toilet drain

Efficient, appt booked to suit and kept to the date and time. In fact was early. The man was polite, friendly and very quickly sorted the problem. Not cheap, but a service required and very reliable.

November 26, 2025
Unprompted review
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Reply from Dyno-Rod - North East

We appreciate you taking the time to provide your feedback following our visit. We're happy to hear that we were able to resolved the issue quickly. Thank you for choosing Dyno-Rod

Rated 5 out of 5 stars

Prompt and effective

Prompt, efficient and effective service, good communication

November 25, 2025
Unprompted review
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Reply from Dyno-Rod - North East

Good Morning, Thank you for taking the time to share your positive experience with us. We really appreciate that you chose Dyno-Rod

Rated 5 out of 5 stars

Two guys who took their time to do a…

Two guys who took their time to do a totally professional job, great attention to detail, skilled craftsmen. Complicated task ( from my point of view) but problems solved. Thankyou.

November 21, 2025
Unprompted review
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Reply from Dyno-Rod - North East

We really appreciate you taking the time to share your feedback. We're glad to hear that you were satisfied with the team's attention to detail and problem-solving skills. Thank you for choosing Dyno-Rod

Rated 5 out of 5 stars

Great customer service

Great customer service. Very helpful and professional. Came when they said and carried out the work quickly and effectively. Offered future advice to prevent further blockages.

November 19, 2025
Unprompted review
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Reply from Dyno-Rod - North East

Good Morning Mrs Russell,

We appreciate you taking the time to provide feedback your experience! We're happy to hear that you found our service helpful and professional, we will share this with the team. Thank you for choosing Dyno-Rod.

Dyno-Rod

Rated 5 out of 5 stars

Rang just after 8am engineers arrived…

Rang just after 8am engineers arrived at 10 30 drain cleared within 20 minutes excellent service two great guys very polite

November 18, 2025
Unprompted review
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Reply from Dyno-Rod - North East

Thank you for taking the time to share your feedback. We are so glad the engineers were able to sort your issue, we appreciate you choosing Dyno-Rod. Thank you!

Rated 5 out of 5 stars

Delayed well deserved thank you

Ive taken too long to write this review so have forgotten the date but it was late Oct 25.
I didn't want to just let the review slide as the service was exemplary.
I was really worried and anxious but when Wayne arrived, he was reassuring and and just got straight on with the job. He was extremely thorough and determined to find the problem. He went way above and beyond duty to find a solution and of course he did.
He is an asset to Dyno rod and a thoughtful and professional workman. He made an awful experience far less stressful for me and I can't thank him enough.
Thank you Wayne

October 23, 2025
Unprompted review
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Reply from Dyno-Rod - North East

Good Morning,

We appreciate you taking the time to share your experience. We're happy to hear that you were happy with the service you received and Wayne was determined to find a solution for you. We are grateful for your kind words and have shared them with the team!

Rated 5 out of 5 stars

ED 5858

Speedy efficient service would recommend

November 17, 2025
Unprompted review
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Reply from Dyno-Rod - North East

We appreciate you choosing Dyno-Rod and thank you for taking the time to leave us your feedback

Rated 5 out of 5 stars

Blocked External Drain

Had a problem with my external drains for a while, HomeServe previously came out, couldn’t access the drain & refused to help any further. Wayne came out & refused to be beaten by it, a coffee later access was gained & the blockage was cleared within minutes. Great service & great guy!

November 9, 2025
Unprompted review
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Reply from Dyno-Rod - North East

We appreciate you sharing your feedback. We're happy to hear that we were able to resolve the difficult drain issue for you. It's great to know. Thank you for choosing Dyno-Rod

Rated 5 out of 5 stars

I had a blocked upstairs toilet

I had a blocked upstairs toilet, the service was quick, friendly and cheaper than other service providers which I was pleasantly surprised about. The engineer made sure that everything was sorted before he left and explained what the issue was so that I could try to avoid a future issue. 10/10

November 14, 2025
Unprompted review
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Reply from Dyno-Rod - North East

We appreciate you sharing your feedback regarding your experience. We're happy to hear that our engineer was able to resolve your issue. We will share this with the team and we appreciate you choosing Dyno-Rod .

Rated 5 out of 5 stars

Fast reliable service

Quick same day service. Reliable and prompt. Would recommend.

November 13, 2025
Unprompted review
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Reply from Dyno-Rod - North East

Good Morning Caroline,

We are so glad you were happy with the quick resolution and we appreciate you taking the time to recommend our same-day service!

Best wishes

Dyno-Rod

Rated 5 out of 5 stars

Blocked Drain

Great guys - worth every penny for a horrid job. I’m so grateful.

November 7, 2025
Unprompted review
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Reply from Dyno-Rod - North East

Good Morning

We're so glad we could assist you. Thank you for your appreciation and for choosing Dyno-Rod; it means a lot to us!

Best wishes,
Dyno-Rod

Rated 5 out of 5 stars

Fantastic Service!

Fantastic service. The operative (apologies, I don’t remember his name) provided clear updates as to when he was going to arrive and what work he was going to undertake at my house. He went above and beyond the original scope of work and cleaned up before he left.

October 22, 2025
Unprompted review
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Reply from Dyno-Rod - North East

We appreciate you taking the time to share your feedback. We're delighted to hear that we were able to provide updates and that we went above and beyond to sort your issue. We'll be sure to pass on your kind words and thanks again for choosing Dyno-Rod

Rated 5 out of 5 stars

Needed emergency call out for blocked…

Needed emergency call out for blocked sewage pipe. Excellent service. Engineer was excellent. Great communication. Very efficient and friendly. Would certainly recommend.

October 20, 2025
Unprompted review
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Reply from Dyno-Rod - North East

We appreciate you letting us know about your experience and we're delighted to hear that you consider we provided excellent service. We will share this with the team and appreciate you choosing Dyno-Rod

Best wishes,
Dyno-Rod

Rated 5 out of 5 stars

Superb service from Wayne North East

This is probably the best review I have ever written. I was visited by Wayne from Dyno rod North East. We had badly blocked drains. The issue was resolved efficiently and quickly but the main thing was his manner. He was super helpful. I think he helped much more than others would have. I have had many tradesmen visit but none have ever been as helpful. Cheers

October 16, 2025
Unprompted review
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Reply from Dyno-Rod - North East

We appreciate you taking the time to share your experience. We're happy to hear that the drain issue was resolved and that you found Wayne helpful. Thank you for your feedback.

Rated 5 out of 5 stars

Kitchen sink repair

Arrived within the timescale quoted. Quickly identified the problem with the kitchen tap and carried out the remedial work needed. Polite and professional at all times.

October 17, 2025
Unprompted review
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Reply from Dyno-Rod - North East

We appreciate you taking the time to share your feedback! We're happy to hear that our engineer managed to resolve the issue with the kitchen tap. Thank you for choosing Dyno-Rod

Rated 5 out of 5 stars

Great service

Great service, arrived early and meet all expectations

October 17, 2025
Unprompted review
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Reply from Dyno-Rod - North East

We appreciate you taking the time to leave us a review and thank you for choosing Dyno-Rod for your CCTV survey

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