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Dyno-Rod - North West London Reviews 

452
TrustScore 4.5 out of 5

4.6

Edison Road, Unit 8 Watermill Business Centre, EN3 7XF Enfield, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I met Michael today and I was very pleased with the service he provided. He was extremely polite, friendly and professional throughout the visit. He explained everything clearly, gave me all... See more

Rated 5 out of 5 stars

My pipes were blocked and my Landlord called Dyno-Rod. Very quick and professional service! I am really happy with the job they have done ! Special thanks to Isaac ! I am really amazed how young and... See more

Rated 5 out of 5 stars

I called this morning and spoke to a charming man who arranged an emergency call out for my two blocked sinks. Another friendly and helpful man arrived a couple of hours later and quickly unblocked bo... See more

Company replied

Rated 5 out of 5 stars

We had a lovely young man called Ryan. He is pleasant and very knowledgeable about the aspects of his job. He’s a credit to Dyno Rod. The company is very efficient. Can’t recommend them too highly... See more


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Edison Road, Unit 8 Watermill Business Centre, EN3 7XF, Enfield, England, United Kingdom

  • 0208 003 0849

4.6

Excellent

TrustScore 4.5 out of 5

452 reviews

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4.6

All reviews

(452)

8,160 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommend this company!

Highly recommend this company!

I had an emergency blockage draining situation where all the water from the neighbors above was draining into my shower due to a blocked main pipe. We called Dyno, and they arrived within less than an hour, almost at midnight. The young gentleman did an amazing job. He had special equipment to locate the blockage and unblocked it very quickly. The water is now draining better the ever.
Thank you, Dyno, for your prompt and efficient service!

January 30, 2025
Unprompted review
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Reply from Dyno-Rod - North West London

We appreciate your kind words and are thrilled to hear about the positive experience you had with our team. It's wonderful to know that our technician was able to quickly resolve your emergency situation and provide you with peace of mind. We strive to provide prompt and efficient service, and we're glad that we were able to meet your needs.

Rated 5 out of 5 stars

Professional service

Have a problem with an outside rainwater drain when it rains heavily. The young gentleman who arrived surveyed the drain with a snake camera and identified the problem. He gave us a month-long guarantee that the main cause of the blockage is fixed.
Time will tell whether it's fully resolved or not.

January 28, 2025
Unprompted review
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Reply from Dyno-Rod - North West London

We appreciate you taking the time to share your experience. We understand your concern about the outside rainwater drain and the potential for future issues. We're glad that our technician was able to identify the problem and provide a solution. We're committed to providing quality service and hope that the issue is fully resolved.

Rated 5 out of 5 stars

Exellent service

Very professional and did job quickly
Will use and recomend

January 27, 2025
Unprompted review
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Reply from Dyno-Rod - North West London

Thank you for your kind words. We appreciate your positive feedback and are glad you were satisfied with our service.

Rated 5 out of 5 stars

Professional, courteous and Friendly

Professional , courteous and friendly person. Great service !! Highly recommended
He diagnosed the issue in minutes that took others months (and they failed to diagnose it).

January 21, 2025
Unprompted review
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Reply from Dyno-Rod - North West London

Thank you for your kind words and 5-star review. We are thrilled to hear that our team was able to provide you with such a positive experience. We are especially happy to know that our service was able to quickly resolve an issue that had been ongoing for a long time. We appreciate your recommendation and hope you will consider us again in the future.

Rated 5 out of 5 stars

Ryan was great

Ryan was great. Thorough and quick, as always. thankyou.

January 20, 2025
Unprompted review
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Reply from Dyno-Rod - North West London

We're so glad to hear you had a positive experience. We appreciate your kind words about Ryan's service. We strive to provide excellent service, and we're happy to hear that Ryan met your expectations.

Rated 5 out of 5 stars

Prompt and efficient service

Prompt and efficient service. Thank you very much.

January 19, 2025
Unprompted review
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Reply from Dyno-Rod - North West London

Thank you for your kind words! We're so glad to hear that you were happy with our service. We appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

Patrick was excellent

Patrick was excellent - he even tidied up which is very unusual for trades people. He dealt with the issue and also checked as to whether I had any other drainage issues.

January 17, 2025
Unprompted review
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Reply from Dyno-Rod - North West London

We're thrilled you had such a positive experience! We'll be sure to share your kind words with Patrick. Thank you again for your review.

Rated 5 out of 5 stars

Efficient and complete Work

I am normally hesitant about service people in my apartment, but if they were all like Patrick, I would invite them up anytime. Patrick was professional, nice, knowledgeable, and efficient and helpful made me feel at ease. He even took his shoes off without asking. I've only had one experience with Dyno-Rod but if Patrick is representative of the company values, this is a company who you can trust with your business.

January 14, 2025
Unprompted review
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Reply from Dyno-Rod - North West London

It sounds like Patrick went above and beyond to make you feel comfortable and confident in his service. We truly appreciate you taking the time to share your feedback. We're so glad Patrick's actions reflected positively on our company values. Thank you again for your kind words.

Rated 1 out of 5 stars

Very rude and unprofessional.

January 10, 2025
Unprompted review
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Reply from Dyno-Rod - North West London

Thank you for giving us more information, the local office will be in contact. We value all our customers and strive to create a positive experience for everyone. Your comments are important to us as they help us identify areas where we can improve and better train our team. We are committed to providing excellent customer service and will use your feedback to help us achieve that goal. We hope you will consider giving us another opportunity to demonstrate our commitment to providing a better experience in the future.

Rated 5 out of 5 stars

Operator was efficient

Operator was efficient, respectful and skilled at removing a blockage from a difficult place in the bathroom waste pipe.

January 13, 2025
Unprompted review
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Reply from Dyno-Rod - North West London

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience. It's rewarding to know our team's expertise and respectful approach made a difference. We appreciate you taking the time to share your thoughts, and we hope you'll choose us again for your future drainage needs. Your kind words are greatly valued and will be shared with the team.

Rated 1 out of 5 stars

They didn't finish the job.

The guys just picked up the man whole infront of the house and said he partially cleared it and he asked for his money. I flushed the toilet and the water wasn't going down. I used the shower and the water wasn't going down. He said he will call the main office and then he left.

January 10, 2025
Unprompted review
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Reply from Dyno-Rod - North West London

We have tried to ask for more information as all feedback is important to us and we pride ourselves on learning from the customers experience journey and talking to the local depo and engineer who attended.

Rated 5 out of 5 stars

Patrick was both very effective and…

Patrick was both very effective and also very polite and friendly. He was able to clear the external drains quickly and then thoroughly checked that they would stay clear by testing with additional water and checking a (previously blocked) internal drain. Highly recommended!

January 8, 2025
Unprompted review
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Reply from Dyno-Rod - North West London

Thank you for your wonderful feedback! We're so pleased to hear about your positive experience. It's rewarding to know our service exceeded your expectations. We appreciate you taking the time to share your thoughts, and we'll be sure to pass along your compliments. We strive to provide efficient and friendly service, and your review confirms we're on the right track. We value your business and hope to assist you again in the future should the need arise.

Rated 5 out of 5 stars

Helpful

Helpful, friendly & arrived within 30 mins of booking. Expensive, but worth it to get it sorted so quickly.

January 7, 2025
Unprompted review
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Reply from Dyno-Rod - North West London

We're thrilled you found our service helpful, friendly, and efficient! We appreciate you highlighting the speed of our arrival; getting things sorted quickly is our priority. We understand your comment about the cost, and we strive to balance providing excellent, rapid service with fair pricing. Thank you for your positive feedback and for choosing us. We value your business and hope to assist you again soon.

Rated 5 out of 5 stars

Fantastic gentleman

Fantastic gentleman - efficient and professional. Identified the issue quickly and resolved just as quickly.

January 6, 2025
Unprompted review
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Reply from Dyno-Rod - North West London

Thank you for your kind words. We are thrilled to hear that you were satisfied with the service provided. Our team strives to deliver high-quality service, and your feedback is greatly appreciated.

Rated 5 out of 5 stars

Excellent

Excellent. Very polite, professional but also friendly. Efficient, got job done properly and checked everything was in order. Outside drain now working very well and kitchen sink drains easily. Many thanks

January 3, 2025
Unprompted review
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Reply from Dyno-Rod - North West London

We appreciate your kind words and are thrilled to hear about your positive experience. It's wonderful to know that you were pleased with the professionalism and efficiency of our service. We're glad that the work we completed has resolved your drainage issues.

Rated 5 out of 5 stars

DynoRod

Extremely happy with the engineer and the works he carried out with a lot of patience and very polite young man his name was Ryan. Thank you again.

December 27, 2024
Unprompted review
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Reply from Dyno-Rod - North West London

Thank you for your feedback and how great Ryan was. Much appreciated!

Rated 5 out of 5 stars

It was not a good experience but…

It was not a good experience but Patrick the Dyno operative was very helpful giving me advice talking me through the process and explaining everything that was occurring and future advice.

December 23, 2024
Unprompted review
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Reply from Dyno-Rod - North West London

Thank you for your feedback and how great Patrick was. Much appreciated!

Rated 5 out of 5 stars

Luke was great

Luke was great, experienced and as happy to resolve the problem as i was. i’ll recommend Dyno-Rod any time

December 16, 2024
Unprompted review
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Reply from Dyno-Rod - North West London

Thank you for your feedback and how great Luke was. Much appreciated!

Rated 5 out of 5 stars

Excellent service

December 19, 2024
Unprompted review
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Reply from Dyno-Rod - North West London

Thank you for sharing your positive feedback, its much appreciated.

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