Booked via the British Gas HomeCare. Great service, quick appointment, part needed, seconds appointment made quickly. Same engineer Hasan Dinc, very polite, efficient, full respected of my home. Job c... See more
Company replied
Location
Switch locationUnit 8, Grafton Way, West Ham Industrial Estate, RG22 6HY Basingstoke, GB
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The speed of response after we complained that the water mains were turned off was impressive BUT more importantly the qualities of the engineer who came out . BEN.P (22E) was very efficient, knowledg... See more
Company replied
Late evening of 8/926 our water was turned off by Dyno due to a major leak, nothing could be done until the next day - appointment was booked Dan Rowe called to let us know when to expect him. He... See more
Company replied
The customer service provided by Kieran Poynter was excellent. Great friendly service, very knowledgeable and explained the issue well. Made sure everything was in place and clean after he finishe... See more
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Company details
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Contact info
Unit 8, Grafton Way, West Ham Industrial Estate, RG22 6HY, Basingstoke, United Kingdom
- 01256 805704
4.9
Excellent
1K reviews
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Refilling issue with toilet, quickly sorted.
Karl B came and quickly sorted out the problem with our toilet cistern. He called in good time to advise us he was on his way and explained the cause of the issue.
July 30, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Berkshire & Hampshire
Hello Mr Bailey, we're delighted to hear about your excellent experience with our service, when Karl visited your Southampton home. We appreciate your kind words about the prompt and professional service provided when sorting out the toilet cistern issue.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Sandesh
Sandesh turned up when he said he would, identified the problem quickly and explained what he would do and i received prompt follow up calls to confirm those actions.
July 28, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Berkshire & Hampshire
Hello David, we appreciate you sharing your feedback on our visit to your Reading home. We're delighted to hear that Sandesh was punctual, quickly identified the problem with the radiator, and provided clear explanations and prompt follow-up.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Had a blockage
Had a blockage. Sandesh came out fixed it. Was a very polite man. Would definitely recommend. All working fine now
July 29, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Berkshire & Hampshire
Hi Amy, we're so pleased to hear that our team was able to resolve the blockage efficiently and that you found our service person to be polite. It's wonderful to know everything is working well now!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Haroon found the leak in our bathroom…
Haroon found the leak in our bathroom and explained the issue clearly. Really professional first class service. Thank you.
July 29, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Berkshire & Hampshire
Hello A Tun, we are delighted to hear about your excellent experience with our emergency plumbing service. We appreciate your kind words about the professional first-class service and clear explanation of the issue.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Louis visited our property today to…
Louis visited our property today to replace a leaking tap under the sink. He was extremely polite and efficient; he was very tidy and attention to detail was impressive and professional . Thank you for all your help and assurance in this repair and replacement. Kind regards
July 29, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Berkshire & Hampshire
Hello Mr Tozer, we're delighted to hear about your positive experience with our service, when Louis visited your Camberley home. It's wonderful to know that he was polite, efficient, and demonstrated impressive attention to detail. Thank you for your kind words regarding the repair and replacement.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Ethan Smith was very pleasant and…
Ethan Smith was very pleasant and efficient.
July 28, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Berkshire & Hampshire
Hello Sue, we're delighted to hear that Ethan was very pleasant and efficient. We appreciate your positive feedback!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Very pleased with the service provided by Sandesh.
I was very pleased with the service provided today. Sandesh worked diligently to investigate and isolate the leaking pipe, keeping me informed throughout the process. Before carrying out the exploratory work to uncover the pipes behind the bathroom wall tiles, he took the time to explain what was required and checked that I was happy for him to proceed. He worked efficiently, was professional and courteous, and made sure everything was left clean and tidy before he left. I am very happy with the service I received and would highly recommend him. Thank you.
July 28, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Berkshire & Hampshire
Hello Tapiwa, we are so pleased to hear about your excellent experience with our emergency plumbing service when we visited your Reading home. It's wonderful that Sandesh worked diligently to investigate and isolate the leaking pipe, keeping you informed throughout the process. We appreciate you highlighting their efficiency, professionalism, and courteous manner, and that they left everything clean and tidy. Thank you for your high recommendation and kind words.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
The experience was really smooth
The experience was really smooth. Bradley came to fix the water leak and it was done in no time. He explained the issue very well and how he fixed it. Overall it was a good experience.
July 28, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Berkshire & Hampshire
Hello Srishti, we're so pleased to hear about your excellent experience with our service. It's wonderful to know the issue was explained well and resolved quickly. Thank you for your kind words!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
I am very impressed with the service I…
I am very impressed with the service I had with Dynorod. The engineer Haroon was professional and explained everything he did as he was progressing.
July 28, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Berkshire & Hampshire
Hello Darka, we are so pleased to hear about your excellent experience with our service, when Haroon visited your Reading home. It's wonderful to know he was professional and explained everything as they progressed.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Bradley came on time
Bradley came on time, he was professional, solved the problem of our toilet. Thank you 😊
July 28, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Berkshire & Hampshire
Hello Akinsola, we're so pleased to hear about your positive experience, when Bradley visited your Slough home, and that the issue with your toilet was resolved professionally and efficiently. Thank you for sharing your feedback!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Bradley was friendly and did a great…
Bradley was friendly and did a great job. He worked efficiently, explained everything clearly, and left the bathroom clean and tidy when he finished. Very pleased with the quality of the work.
July 28, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Berkshire & Hampshire
Hello Greta, we're delighted to hear about your excellent experience! It's wonderful to know that Bradley was friendly, efficient, and left your bathroom clean and tidy. Thank you for your kind words about the quality of the work.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Bradley came to fix stopcock did an…
Bradley came to fix stopcock did an excellent job
July 28, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Berkshire & Hampshire
Hello Robert, we are so pleased to hear that our service was excellent when Bradley visited your home and repaired your stopcock. We appreciate your positive feedback and kind words.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
I wouldn’t hesitate to recommend…
I wouldn’t hesitate to recommend Sandesh to anyone looking for a trustworthy plumber. Excellent service from start to finish – a true professional and easily one of the best tradespeople I’ve dealt with. Five stars!
July 28, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Berkshire & Hampshire
Hello Wayne, we're absolutely delighted to hear about your excellent experience when we attended your Tilehurst home! It's wonderful to know that Sandesh provided such professional and trustworthy service from start to finish. Thank you for your kind words and for highly recommending us. Should you need our services again, we would be proud to receive your call.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Ricky was exceptional
Ricky was exceptional. He worked in the intense heat to repair a leak in my main water supply line. He replaced pipe to fix the problem, having had to drill down through the concrete flooring. The job took a long time, but he was a consummate professional.
June 23, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Berkshire & Hampshire
Hi Jeff, we're delighted to hear about the exceptional service received, especially given the challenging conditions. It's wonderful to know the repair was completed professionally and thoroughly. Thank you for your positive feedback!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Bradley came to sort water pressure…
Bradley came to sort water pressure out which we have had problems with Thames water for many months. Thames water told us to get a new stopcock as this could be the problem. Bradley fitted a new stopcock but this didn’t fix the problem he did many different things and spent approximately 2 hrs at eventually he fixed the problem. Bradley went above and beyond to help sort the problem he definitely deserves a 5+ for his hard work and good knowledge.
July 28, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Berkshire & Hampshire
Hello Sally. Thank you so much for taking the time to post your 5 star feedback. We're delighted to have been of assistance when you had water pressure issues in your home, and that Bradley's determination won the day by getting the matter resolved for you.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Thibault was professional and fast
Thibault was professional and fast. Hosepipe tap changed.
July 27, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Berkshire & Hampshire
Hello James, we're so glad to hear that our service was professional and efficient for the outdoor tap replacement at your Southampton home. Thank you for your kind words!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Louis was a lovely and friendly man
Louis was a lovely and friendly man. He explained everything he was doing before carrying out the job. He checked his work throughly several times before he was happy that the job was done to his and our satisfaction. Louis's service is first class. He cleaned up afterwards, was wearing overshoe covers at all times. I would recommend him and ask for him, if we ever need a plummer again. Many thanks .
July 27, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Berkshire & Hampshire
Hello Helen, we're so pleased to hear about your excellent experience. It's wonderful to know that Louis was friendly, explained the process thoroughly, and ensured the job, in your Yateley home, was completed to a high standard, including cleaning up and wearing overshoe covers. We appreciate your kind words and look forward to assisting you again if needed.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Excellent Service
Thibault came today and fixed our faulty hot water cylinder
He was absolutely brilliant start to finish, polite and efficient and we are very happy with the service.
July 27, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Berkshire & Hampshire
Hi customer, we're so pleased to hear about your positive experience with our service. It's great to know that the hot water cylinder was fixed efficiently and politely. Thank you for your kind words!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
I was extremely pleased with Bradley…
I was extremely pleased with Bradley’s workmanship, and he supplied me with quarter taps for my convenience.
July 27, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Berkshire & Hampshire
Hello Marilyn, we are delighted to hear about your positive experience and that Bradley's workmanship, when repairing the tap in your Bracknell home, was pleasing. It's wonderful to know that the quarter taps provided were convenient for you. Thank you for your kind words!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Engineer Ricky assitained the issue…
Engineer Ricky assitained the issue very quickly professionally great worker
July 24, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Berkshire & Hampshire
Hello Ticks, we are so pleased to hear about your positive experience and that Ricky resolved the plumbing issue quickly and professionally. Thank you for your kind words!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
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