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Dyno-Rod - Plumbing Newcastle and North East Reviews 

5,620
TrustScore 5 out of 5

5.0

Orange House, Trimdon Grange Industrial Estate, TS29 6PA Trimdon Grange, England, GB


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Rated 5 out of 5 stars

We had a very bad leak in our bathroom ceiling and needed emergency plumbing assistance. Carl S arrived in about an hour, checked everything out and identified the problem which involved a neighbouri... See more

Company replied

Rated 5 out of 5 stars

Prior to our appointment Carl Trotter the engineer called to confirm everything was ok for his visit and gave an ETA. Carl was quick to inspect both jobs and explain what was needed for both. He was... See more

Company replied

Rated 5 out of 5 stars

Kris replaced my hot water storage tank. The job was done exceptionally well, from a quality perspective and with care to make no mess and no marks on walls. Not easy when swapping out a very large... See more

Company replied

Rated 5 out of 5 stars

Carl S and Jay arrived exactly on time and completed the repair that their colleague did not when he visited two days ago! Both were very professional, respectful and knowledgeable about the work th... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Orange House, Trimdon Grange Industrial Estate, TS29 6PA, Trimdon Grange, England, United Kingdom

  • 0191 303 9799

5.0

Excellent

TrustScore 5 out of 5

6K reviews

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5.0

All reviews

(5,620)

8,429 reviews in the last 12 months

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Rated 5 out of 5 stars

Return visit (again!)

Return visit (again!). Issue finally resolved after numerous visits by a different plumber from Dyno. Toilet leak fixed. Toilet was leaking water causing a constant flow of water and increase in bills. Previous plumber who had beem out on at least 2 occasions advised us that there was no leak. Glad we got different plumber this time who actually said it was blatantly obvious there was a leak in the toilet! I knew I was right all along!!

August 24, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

Welshman,

We are truly pleased to hear that the persistent toilet leak has finally been resolved by one of our plumbers. We understand your frustration with the previous assessments and the impact on your bills. We are glad that our team could ultimately identify and fix the issue, confirming your initial suspicions. Thank you for your continued trust in our services.

Dyno-Rod

Rated 5 out of 5 stars

Prompt service 🙌

Prompt service 🙌
Friendly 👌🏻
Clean & Tidy
Excellent communication talking me through the problems .
Excellent work
Great job = super happy customer 🕺🏾🕺🏾🕺🏾

Thanks so much Jed 🤩

September 2, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

Susan,

We are delighted to hear about your excellent experience with our service. It's wonderful to know our team provided prompt, friendly service, excellent communication, and great work. We're so pleased you're a super happy customer!

Dyno-Rod

Rated 5 out of 5 stars

Excellent service

Jed was professional, efficient and friendly throughout. Listened carefully to the explanation of issue, kept me informed of progress, worked tidily and was able to complete repair within the one visit. Thank you!

September 1, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

SMcK,

We're delighted to hear about your excellent experience! It's wonderful that our engineer was professional, efficient, and friendly, and that the repair was completed within one visit. Thank you for your positive feedback!

Dyno-Rod

Rated 5 out of 5 stars

Over the moon

Had a burst pipe under sink and Anth came out from Dyno Rod plumbing. Came out really quick and changed burst pipes and fitted new tap. Anth was great. Absolutely over the moon with everything.

September 2, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

Michelle,

We are absolutely thrilled to hear about your positive experience with the burst pipe repair and new tap installation. It's wonderful to know that the service was quick and that you are so pleased with everything.

Dyno-Rod

Rated 5 out of 5 stars

Alex R visited today to fix our toilet

Alex R visited today to fix our toilet. He was polite, efficient and worked cleanly.

September 2, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

Carol Timlin,

We're so pleased to hear that the toilet repair was handled efficiently and cleanly. Thank you for sharing your positive experience!

Dyno-Rod

Rated 5 out of 5 stars

Great job

Jed did a great job. Quick, polite and professional.

September 2, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

K Edwards,

We are so pleased to hear about your positive experience. It's wonderful to know that our engineer was quick, polite, and professional. We appreciate your kind words!

Dyno-Rod

Rated 5 out of 5 stars

Jed was Fantastic

Jed was Fantastic, sorted out our problem quickly and efficiently.

September 1, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

Max Eaton,

We're so pleased to hear that our team member was able to resolve your issue quickly and efficiently. Thank you for your positive feedback!

Dyno-Rod

Rated 5 out of 5 stars

Toilet wouldn't flush …

Toilet wouldn't flush lad from dyno plumbing came out very pleasant lad had to strip the toilet down to replace parts very efficient and clean had the toilet working within 30 mins

September 1, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

H ch ,

We're delighted to hear about your excellent experience with our service. It's wonderful to know our engineer was efficient, clean, and resolved the issue so quickly. Thank you for your kind words!

Dyno-Rod

Rated 5 out of 5 stars

Carl S did a fantastic job and was…

Carl S did a fantastic job and was really friendly

September 1, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

Iain Gibson,

We are so pleased to hear that our team member did a fantastic job and was really friendly. Thank you for sharing your positive experience with us.

Dyno-Rod

Rated 5 out of 5 stars

Alex is a great technician

Alex R was polite, efficient and bang on time (ok, 10 mins early) He had the part required on the van, and fitted it promptly.

September 1, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

Graham Hatch,

We're delighted to hear about your excellent experience! It's wonderful to know that our team member was polite, efficient, and punctual, and that the required part was on hand and fitted promptly.

Dyno-Rod

Rated 5 out of 5 stars

Great service

Great service - arrived on time and fixed the leak in an efficient manner. Would definitely recommend

September 1, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

Lynsey Oliver,

We are so pleased to hear about your positive experience with our service. It's wonderful to know our team arrived on time and fixed the leak efficiently. Thank you for your recommendation!

Dyno-Rod

Rated 5 out of 5 stars

Jed was friendly and professional and…

Jed was friendly and professional and did a great job for us.

September 1, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

Wendy ,

We're so pleased to hear that you had a positive experience and that our team member was friendly and professional. Thank you for your kind words and positive feedback; we truly appreciate it.

Dyno-Rod

Rated 5 out of 5 stars

Great job from Carl-S

Carl-S turned up promptly, his communication was friendly & clear and he sorted the problem quickly. Hurray for unseized taps 👍🏻

September 1, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

Samantha Harrison-Curran,

We're delighted to hear about your excellent experience with our service. It's wonderful to know that our team member was prompt, communicated clearly, and resolved the problem quickly. We appreciate your kind words!

Dyno-Rod

Rated 5 out of 5 stars

great service and Graham is a lovely…

great service and Graham is a lovely person

August 31, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

Simon,

We are so happy that you found our service great and that our team member was a lovely person. We appreciate you sharing your positive experience with us.

Dyno-Rod

Rated 5 out of 5 stars

Jed was fantastic

Jed was fantastic. Very professional and got the job completely in a timely manner. Thank you Jed

August 31, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

Keith Ross,

We are so pleased to hear about your positive experience. It's wonderful that our team member was professional and completed the job in a timely manner. Thank you for your kind words!

Dyno-Rod

Rated 5 out of 5 stars

Adam did a brilliant job

Adam did a brilliant job, no fuss and completed quickly. Nice chap as well

August 31, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

David Smith,

We are delighted to hear about your positive experience with our team member. It's wonderful to know that the service provided was completed quickly and efficiently. We appreciate your feedback!

Dyno-Rod

Rated 5 out of 5 stars

Graham came out very quickly and sorted…

Graham came out very quickly and sorted the job. Attention to detail to respect my property was brilliant .shoes off and tidied up after the job was fixed. Really good guy and super friendly. Certainly recommend to family and friends. Thanks again. Chris hall. newbottle.

August 30, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

Chris Hall,

We're so pleased to hear about your excellent experience with our service. It's wonderful that our engineer quickly resolved the issue and showed such great attention to detail. We appreciate your kind words and recommendation.

Dyno-Rod

Rated 5 out of 5 stars

Excellent customer service from start…

Excellent customer service from start to finish job done professionally 100% use them again.

August 29, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

Bashir,

We are so pleased to hear about your positive experience with our customer service from start to finish. It's wonderful to know that the job was done professionally, and we appreciate your kind words.

Dyno-Rod

Rated 5 out of 5 stars

Great Customer Service

The job was scheduled quickly
I was provided updates and reminders by text
Carl A was:
On time
Pleasant
Professional
Polite
Fixed the Stopcock and Kitchen tap shut off valves.
Checked there were no leaks before leaving.
Did not leave a mess.
The job was completed as scheduled to a high standard.

August 28, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

Andrew Gardiner,

We're delighted to hear that your job was scheduled quickly and that you received timely updates. It's wonderful to know that our technician was on time, pleasant, professional, and polite, and that the repair was completed to a high standard without any mess.

Dyno-Rod

Rated 5 out of 5 stars

Prompt and efficient friendly service

August 28, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Alex Appleby,

We are so happy that you found our service prompt, efficient, and friendly. We appreciate you sharing your positive experience with us.

Dyno-Rod

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