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Dyno-Rod - Plumbing Newcastle and North East Reviews 

5,647
•
TrustScore 5 out of 5

5.0

Orange House, Trimdon Grange Industrial Estate, TS29 6PA Trimdon Grange, England, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

Excellent service called at 12 noon to request emergency job was called at 12.30 to discuss correct allocation of plumber needed. Plumber from Dyno Rod called 1.30pm to advise will be 1 hour by 2.2... See more

Company replied

Rated 5 out of 5 stars

Very professional guy came today called' Carl A' as i reported a leak on my radiator.He rang to say he was on his way which I found very helpful so i could plan my day.Put protective shoes on for m... See more

Rated 5 out of 5 stars

Adam came to help with a cylinder leak. It’s a complex job and not one he’s faced regularly. Even so, he did what was needed using experience of colleagues and his initiative, kept us informed and was... See more

Company replied

Rated 5 out of 5 stars

Called out via home emergency cover on AA insurance. A valve needed replacing in the cistern and the whole toilet needed to be removed from wall. Tradesman was friendly and efficient and carried out t... See more


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Orange House, Trimdon Grange Industrial Estate, TS29 6PA, Trimdon Grange, England, United Kingdom

  • 0191 303 9799

5.0

Excellent

TrustScore 5 out of 5

6K reviews

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5.0

All reviews

(5,647)

8,555 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

great service and Graham is a lovely…

great service and Graham is a lovely person

August 31, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Simon,

We are so happy that you found our service great and that our team member was a lovely person. We appreciate you sharing your positive experience with us.

Dyno-Rod

Rated 5 out of 5 stars

Jed was fantastic

Jed was fantastic. Very professional and got the job completely in a timely manner. Thank you Jed

August 31, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Keith Ross,

We are so pleased to hear about your positive experience. It's wonderful that our team member was professional and completed the job in a timely manner. Thank you for your kind words!

Dyno-Rod

Rated 5 out of 5 stars

Adam did a brilliant job

Adam did a brilliant job, no fuss and completed quickly. Nice chap as well

August 31, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

David Smith,

We are delighted to hear about your positive experience with our team member. It's wonderful to know that the service provided was completed quickly and efficiently. We appreciate your feedback!

Dyno-Rod

Rated 5 out of 5 stars

Graham came out very quickly and sorted…

Graham came out very quickly and sorted the job. Attention to detail to respect my property was brilliant .shoes off and tidied up after the job was fixed. Really good guy and super friendly. Certainly recommend to family and friends. Thanks again. Chris hall. newbottle.

August 30, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

Chris Hall,

We're so pleased to hear about your excellent experience with our service. It's wonderful that our engineer quickly resolved the issue and showed such great attention to detail. We appreciate your kind words and recommendation.

Dyno-Rod

Rated 5 out of 5 stars

Excellent customer service from start…

Excellent customer service from start to finish job done professionally 100% use them again.

August 29, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

Bashir,

We are so pleased to hear about your positive experience with our customer service from start to finish. It's wonderful to know that the job was done professionally, and we appreciate your kind words.

Dyno-Rod

Rated 5 out of 5 stars

Great Customer Service

The job was scheduled quickly
I was provided updates and reminders by text
Carl A was:
On time
Pleasant
Professional
Polite
Fixed the Stopcock and Kitchen tap shut off valves.
Checked there were no leaks before leaving.
Did not leave a mess.
The job was completed as scheduled to a high standard.

August 28, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Andrew Gardiner,

We're delighted to hear that your job was scheduled quickly and that you received timely updates. It's wonderful to know that our technician was on time, pleasant, professional, and polite, and that the repair was completed to a high standard without any mess.

Dyno-Rod

Rated 5 out of 5 stars

Prompt and efficient friendly service

August 28, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Alex Appleby,

We are so happy that you found our service prompt, efficient, and friendly. We appreciate you sharing your positive experience with us.

Dyno-Rod

Rated 5 out of 5 stars

Toilet wasn’t flushing dyno plumbings…

Toilet wasn’t flushing dyno plumbings Graham arrived with the part that had been ordered a few days earlier, fitted and flushing with in half a hour happy days

August 28, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Pauline Wilson,

We're so happy to hear that we could resolve your toilet issue quickly and efficiently! We appreciate you sharing your positive experience with us.

Dyno-Rod

Rated 5 out of 5 stars

Great service by Jed.

Great service by Jed.

August 28, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Neil Watson,

We're so pleased to hear you received great service. Thank you for taking the time to share your positive experience with us!

Dyno-Rod

Rated 5 out of 5 stars

Now sorted out

After a poor installation by the previous plumber Jed sorted it all out and everything is now working properly

August 25, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Leslie Ker,

We are delighted to hear about your excellent experience with our plumbing service. It's wonderful that our engineer was able to sort everything out and get things working properly after the previous installation.

Dyno-Rod

Rated 5 out of 5 stars

Everything explained what had gone…

Everything explained what had gone wrong how it would be fixed cleaned up after job finished. Very professional

August 28, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Vivien Smith,

We are delighted to hear about your excellent experience with our service. It's wonderful to know that everything was clearly explained, the issue was fixed, and our team cleaned up thoroughly. We appreciate your kind words about our professionalism.

Dyno-Rod

Rated 5 out of 5 stars

Carl A

Carl A. arrived as scheduled. He was polite and professional. The problem was fixed quicker than I expected.

August 27, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Keith,

We appreciate you taking the time to share your positive experience. We're delighted to hear that our engineer arrived as scheduled, was polite and professional, and fixed the problem quicker than expected.

Dyno-Rod

Rated 5 out of 5 stars

We needed our water tank replaced

We needed our water tank replaced, Jed the plumber came in the morning on time (it was a all day job)he was very respectful of our property, freindly and I just let him get on with it , it was an excellent job done,very professional kept everything clean, he explained everything he had done and how everything worked and what I needed to do , we have always had excellent service from your company, thank you 😃

August 27, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

davechris21,

We are so pleased to hear about your positive experience with our service. It's wonderful that our engineer was on time, respectful, and completed an excellent job with your water tank replacement. We appreciate you highlighting their professionalism and clear explanations. Thank you for your kind words.

Dyno-Rod

Rated 5 out of 5 stars

Excellent service

Came out as part of my home emergency ins, friendly and efficient, went the extra mile to sort my problem , highly recommend

August 27, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

lynsey,

We are delighted to hear about your excellent experience with our service. It's wonderful to know our team was friendly, efficient, and went the extra mile to resolve your problem.

Dyno-Rod

Rated 5 out of 5 stars

Alex R repaired my toilet today

Alex R repaired my toilet today. Good service and very personable

August 27, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Deborah,

We're so pleased to hear that the toilet repair was handled efficiently and that you found our service personable! Thank you for sharing your positive experience.

Dyno-Rod

Rated 5 out of 5 stars

Scott was quick and efficient…

Scott was quick and efficient installing my new toilet. After being let down by another plumber, he was absolutely brilliant and a good price

August 27, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Kirsten Johnson,

We're delighted to hear about your excellent experience with our plumbing service. We appreciate your kind words about the quick and efficient service provided when installing your new toilet, and that it was a good price.

Dyno-Rod

Rated 5 out of 5 stars

Top class service

Dyno plumbing attending quickly when I reported an issue with our toilet and external pipe.
Carl S was great at keeping me updated when he was on route and when he arrived he was fantastic, he did a brilliant job and was tidy as he worked and was respectful whilst in our home. Top class service.

August 24, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Hayley Thompson,

We're delighted to hear about your excellent experience with our service. It's wonderful to know our team member was great at keeping you updated and provided fantastic, tidy, and respectful service. Thank you for your kind words!

Dyno-Rod

Rated 5 out of 5 stars

Carl A turned up promptly and carried…

Carl A turned up promptly and carried out, fitting the new bathroom bath, and sink taps barely taking time for a drink . The job wasnt that easy as the pprevious plumber had over tightened all the fittings. All I can say is a big thank you to Carl A.

August 26, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

John Gilroy,

We are delighted to hear that our technician was prompt and efficiently handled the installation of your new bathroom fixtures. It's wonderful to know that even with challenging previous fittings, the job was completed successfully. Thank you for your kind words!

Dyno-Rod

Rated 5 out of 5 stars

Excellent service from Scott

Excellent service from Scott. We had an issue with low water pressure and our stopcock had seized. Scott identified the issue quickly our prv was jammed and replaced our stopcock and prv on the same day. Couldn’t ask for more! We can have a normal shower now! Thank you for your help!

August 26, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

S Knowles,

We're delighted to hear about your positive experience with the plumbing service. It's wonderful to know the issue was quickly identified and resolved, allowing you to enjoy a normal shower again. Thank you for your kind words!

Dyno-Rod

Rated 5 out of 5 stars

Jed was superb

Jed was superb. Very professional and did outstanding work. Very Very happy.

August 26, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Tim Oliver,

We are so pleased to hear about your positive experience and that our team member was professional and did outstanding work. Thank you for your kind words!

Dyno-Rod

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