Excellent service called at 12 noon to request emergency job was called at 12.30 to discuss correct allocation of plumber needed. Plumber from Dyno Rod called 1.30pm to advise will be 1 hour by 2.2... See more
Company replied
Location
Switch locationOrange House, Trimdon Grange Industrial Estate, TS29 6PA Trimdon Grange, England, GB
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See what reviewers are saying
Very professional guy came today called' Carl A' as i reported a leak on my radiator.He rang to say he was on his way which I found very helpful so i could plan my day.Put protective shoes on for m... See more
Adam came to help with a cylinder leak. It’s a complex job and not one he’s faced regularly. Even so, he did what was needed using experience of colleagues and his initiative, kept us informed and was... See more
Company replied
Called out via home emergency cover on AA insurance. A valve needed replacing in the cistern and the whole toilet needed to be removed from wall. Tradesman was friendly and efficient and carried out t... See more
Company details
- Plumber
- also in
- Drainage Service
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Contact info
Orange House, Trimdon Grange Industrial Estate, TS29 6PA, Trimdon Grange, England, United Kingdom
- 0191 303 9799
5.0
Excellent
6K reviews
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I discovered a leak in my cold water…
I discovered a leak in my cold water tank situated in the loft on the day I was due to set off on a few days' holiday. British Gas sorted out an appointment with Dyno Plumbing and Anthony arrived within 90 minutes to deal with the problem. He was thorough, efficient, and friendly, quickly finding the source of the leak and fixing it. (It was a persistent drip not a torrent). I could not have expected a more timely nor efficient service.
August 21, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Newcastle and North East
PM,
We are delighted to hear about your positive experience with our service, especially given the timing before your holiday. It's wonderful that our engineer was able to quickly and efficiently resolve the leak in your loft. Thank you for your kind words.
Dyno-Rod
Prompt phone call
Great job. Prompt phone call, prompt arrival, understood the problem and completely rectified it . Explained what he was doing. Great man
August 26, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Newcastle and North East
David T,
We're so pleased to hear about your excellent experience with our service. It's wonderful to know that our team provided a prompt phone call and arrival, understood the problem, and completely rectified it, explaining everything along the way.
Dyno-Rod
Alex R was wonderful
Alex R was wonderful. Extremely polite , respectful and prompt. Fixed our issue immediately, and service was excellent. I was kept informed throughout the whole visit. Full explanation given at end of visit. Thank you Alex 10 out of 10 star service.
August 26, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Newcastle and North East
Andrea Flynn,
We are absolutely delighted to hear about your excellent experience with our service! It's wonderful that our engineer was polite, respectful, and promptly resolved your issue. We appreciate your kind words about being kept informed throughout the visit and the clear explanation provided.
Dyno-Rod
Scott was very efficient and rectified…
Scott was very efficient and rectified the problem and was very helpful
August 25, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Newcastle and North East
Colin Stokoe,
We are so pleased to hear about your positive experience and that our team member was efficient and helpful in rectifying the problem. Thank you for your kind words!
Dyno-Rod
Great service and arrived early!
August 25, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Newcastle and North East
Caroline Knight,
We are so pleased to hear that you received great service and that we arrived ahead of schedule. Your positive feedback is truly appreciated.
Dyno-Rod
Kris and Jed
Kris and Jed, excellent service! Replaced water tank and Told me that my immersion heater was switched on, really don’t know how long that’s been on for!! Thank you!!!
August 25, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Newcastle and North East
Beth,
We're so pleased to hear about your positive experience with our service! It's wonderful that your water tank was replaced and that our team could help with the immersion heater. Thank you for sharing your feedback.
Dyno-Rod
Carl-s arrived bang on time and had to…
Carl-s arrived bang on time and had to go to 2 different suppliers to get the parts, but fixed it really promptly. Really nice guy and very efficient
August 25, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Newcastle and North East
ron Peel,
We're delighted to hear about your excellent experience with our service. It's wonderful to know that our team member arrived promptly and efficiently resolved the issue, even needing to visit multiple suppliers for parts. We appreciate your kind words about their helpfulness and efficiency.
Dyno-Rod
Carl came despite a Comms failure
Carl came despite a Comms failure. He was cheerful, friendly and very reassuring, especially when he had diagnosed the problem and indicated it could be fixed easily.
August 25, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Newcastle and North East
Demon a/c user,
We're delighted to hear about your excellent experience with our service. It's wonderful to know that our team member was cheerful, friendly, and reassuring, and that the problem was easily diagnosed and fixed.
Dyno-Rod
Toiletgate
Jed arrived late on Saturday night and fixed the toilet that had caused problems all week. He went through everything with me and gave advice on questions I had regarding the next steps regarding bathroom. He saved the day as we didn't have a toilet to use until he arrived. Thanks so much Jed!
August 22, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Newcastle and North East
julie davidson,
We're delighted to hear about your excellent experience with our engineer. It's wonderful to know the toilet issue was resolved efficiently, even late on a Saturday night. Thank you for your kind words!
Dyno-Rod
Great service
This was a fast and easy job to report online with a fast respond time. The Engineer Adam was professional and efficient keeping me informed of the job at all time 1st class job.
August 24, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Newcastle and North East
Charles Peirson,
We are delighted to hear about your excellent experience! It's wonderful to know that reporting online was fast and easy, and that our engineer was professional and efficient, keeping you informed throughout the job.
Dyno-Rod
Friendly and professional service
Friendly and professional service; solved my problem quickly. Thank you.
August 24, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Newcastle and North East
David,
We are so pleased to hear that you experienced friendly and professional service, and that we were able to resolve your problem quickly. Thank you for your kind words!
Dyno-Rod
Great service
Carl delivered a great service. Excellent knowledge and great customer service skills.
Fantastic job!
August 24, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Newcastle and North East
Ben Ward,
We're delighted to hear about your positive experience with our service. It's wonderful to know that our team member provided excellent knowledge and great customer service skills. Thank you for your kind words!
Dyno-Rod
Adam the very helpful plumber
Adam called me beforehand to make sure I was available, which was very helpful. He arrived exactly when he said he would and did an excellent job. He also took the time to explain everything that he’d done to solve both the problems. He was brilliant and extremely pleasant and polite as well. Thank you Adam.
August 24, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Newcastle and North East
Eric Cunnison,
We are so pleased to hear about your excellent experience! It's wonderful that our engineer called ahead, arrived on time, and took the time to explain everything. We're glad they were brilliant, pleasant, and polite.
Dyno-Rod
Good job well done.
August 23, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Newcastle and North East
Yiwei Xie,
We are so glad to hear that you had a positive experience with us. We truly appreciate your kind words!
Dyno-Rod
Jed did an amazing job fixing the…
Jed did an amazing job fixing the toilet flushing mechanism. Everything was kept clean & tidy and was done very quickly. Excellent service.
August 24, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Newcastle and North East
Rick Watson,
We're delighted to hear about your excellent experience with our plumbing service. We appreciate your kind words about the quick and efficient service provided, and that everything was kept clean and tidy.
Dyno-Rod
Carl was a great help
Carl S was a great help with our emergency call out, came within an hour of our call and explained the issue clearly
August 23, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Newcastle and North East
Joel Waring,
We're so pleased to hear about your positive experience and that our team member was able to respond quickly to your emergency call. It's wonderful that the issue was explained clearly. Thank you for your kind words.
Dyno-Rod
speedy service
Such speedy service and a very pleasant engineer who was efficient, polite and friendly, Carl S you’re a star!
August 23, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Newcastle and North East
Steve Green,
We are so pleased to hear about your positive experience with our service. It's wonderful to know that our engineer provided such speedy, efficient, polite, and friendly service. Thank you for your kind words!
Dyno-Rod
Great Service
Carl A was very helpful and did a great job. Thanks very much
August 20, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Newcastle and North East
Lora,
We're so pleased to hear that you had a positive experience and that our team member was very helpful. Thank you for your kind words and positive feedback; we truly appreciate it.
Dyno-Rod
Had a fantastic experience great lad…
Had a fantastic experience great lad who came to help fix my toilet highly recommend him very polite and friendly and done a brilliant job thank you Dan flat 11 blue bell court the man was called Jed wish all the best
August 22, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Newcastle and North East
Tactical Games,
We're so pleased to hear about your excellent experience with our service. It's wonderful to know our engineer was polite, friendly, and did a brilliant job fixing your toilet. Thank you for your kind words and recommendation!
Dyno-Rod
Fantastic job by the engineer Carl S
Fantastic job by the engineer Carl S
He arrived exactly when he said he would
Water pipe joint broken
Fixed and water back on in forty mins from arrival to departure
Fantastic
August 23, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Newcastle and North East
Mark Rochester,
We're so pleased to hear about your fantastic experience with our service. It's great to know that the engineer arrived promptly and efficiently fixed the broken water pipe joint. Thank you for your kind words!
Dyno-Rod
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