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Dyno-Rod - Plumbing North West Reviews 

267
•
TrustScore 5 out of 5

4.8

Vale Street Works,, Vale Street, BB3 1LP Darwen, Lancashire, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Excellent service from start to finish! Came out today to replace our toilet and did a fantastic job. Very efficient, professional and tidy, leaving everything spotless. Got the job done quic... See more

Company replied

Rated 5 out of 5 stars

Fantastic service to quickly repair a burst hot water pipe. I filled out an online form and recieved a text within a couple of minutes of submitting the form, giving a time slot in which the plumb... See more

Company replied

Rated 5 out of 5 stars

We made an appointment with Dyno for our auntie (92) who has Alzheimer's. Her flat had a leak. I have got to give the plumber 11/10. Very kind, thoughtful and experienced. Thank you for giving us pe... See more

Rated 4 out of 5 stars

Dyno-Rod - Plumbing North West are one of the most efficient, resourceful and professional companies still around today. A problem arose emanating from my drains which nobody sent through BritGas co... See more


Company details

  1. Plumber
  2. also in
  3. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Vale Street Works,, Vale Street, BB3 1LP, Darwen, Lancashire, United Kingdom

  • 01254 367114

4.8

Excellent

TrustScore 5 out of 5

267 reviews

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4.8

All reviews

(267)

8,363 reviews in the last 12 months

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Rated 5 out of 5 stars

Dyno-Rod - Simply The Best!!!

An ABSOLUTELY PERFECT experience from beginning to end ..... Louise was Professional, Courteous, Knowledgeable and speedy, as was Marcus the operative she sent to sort out our blockage problem ..... we have used this same branch of Dyno-Rod before (North West, based in Darwen) and they have always been exactly the same, PERFECT!! .... use this company with TOTAL CONFIDENCE!!!
Kindest regards
Clive

July 20, 2024
Unprompted review
Rated 5 out of 5 stars

Root cutting / drain replacement

The service we have been afforded by both British Gas and their agents dyno-rod has been above and beyond our expectations. I would particularly like to commend Marcus for his professionalism and his concern for our wellbeing during our sewer pipe issues, he is a credit to your organisation. Although the work is still ongoing we have total faith and trust in these companies, Tony & Jane

June 11, 2024
Unprompted review
Dyno-Rod - Plumbing North West logo

Reply from Dyno-Rod - Plumbing North West

Thank you for taking the time to leave this Review! I will pass on the comments to the engineers!

Rated 4 out of 5 stars

Dyno-Rod The Professionals

Dyno-Rod - Plumbing North West are one of the most efficient, resourceful and professional companies still around today.
A problem arose emanating from my drains which nobody sent through BritGas could resolve. Dyno guy came along with his camera and found source of problem immediately. I would’ve given a 10 but Dyno still have to be back shortly to fix problem then everybody can live happily ever after. Thank you Dyno-Rod.👏

April 12, 2024
Unprompted review
Rated 5 out of 5 stars

Top Job

Would certainly highly recommend this company. Blocked drains never nice! But these guys could not do enough even after excavating and clearing my drain and placing everything exactly as it was before. Top job!!! Thanks guys!

March 26, 2024
Unprompted review
Dyno-Rod - Plumbing North West logo

Reply from Dyno-Rod - Plumbing North West

Thank you for taking the time to leave this Review! I will pass on the comments to the engineers!

Rated 5 out of 5 stars

Amazing service

Amazing service! Kev has done an brilliant job fixing our bathroom/toilet problems. He was really lovely and nice to have have in the house, made us feel really comfortable and confident in his work. Kev explained the problem really well, explained the quote really clearly and was great at what he did. After some bad experiences with other companies, it was great to have Kev who was so knowledgeable and professional. Would highly recommend. Thanks!

March 22, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Lewis found my leak, which was under concrete, and repaired it right away and left everything tidy. He was very professional and helpful.

February 29, 2024
Unprompted review
Rated 5 out of 5 stars

Prompt and efficient

Both appointments kept to time with a pre visit phone call to confirm. Very pleasant young man arrived and temporarily fixed the issue. Part ordered and he returned to complete the job. Again, prompt and efficient. Good job! Highly recommended!

January 17, 2024
Unprompted review
Rated 5 out of 5 stars

Prompt response at New Year

Prompt response on New Years Eve to a failed power shower pump. Isolated the pump and within a week inserted an upgraded replacement pump.
Very efficient and friendly plumber.
Excellent service. Highly recommended.

December 31, 2023
Unprompted review
Rated 1 out of 5 stars

Absolutely Dreadful

Arranged for a larger radiator to be fitted by British Gas, who sent Dyno to do the work. They didn't show up the first time and we had to wait another week. Pipes were bent to fit it and the seals were leaking. Radiator was damaged. Prerty sure the engineer was drunk too. They came out to change the radiator a week later. Was still leaking after they did that. They came to sort that a few days afterwards and left my skirting board detached from the wall. Eventually came and sorted out and after 5 visits and about 20 phone calls it was all done. What a load of rubbish. Complained to British Gas and got some compensation but I won't use either Dyno or BG for any work again. In a word...crap

November 15, 2023
Unprompted review
Dyno-Rod - Plumbing North West logo

Reply from Dyno-Rod - Plumbing North West

Good morning Mr Worral-McBride. We are sorry that you have experienced poor service from BG and Dyno. Firstly, we can assure you that the engineer was not 'drunk' as you claim. We do feel that we have resolved the issues now to your satisfaction in the hope that you do continue to use our services.

Rated 1 out of 5 stars

Tried to be charged £156 fir a quarter…

Tried to be charged £156 fir a quarter turn of a nut. Plumber turned for a leaking stopcock, takes a quick look and tries to find where the water cut off from the outside but said he couldn't find it. Because he made a small turn on one nut, he claimed to me this is work as he has used a tool and that should fix the problem and that'll be £156. I mentioned before hand that I hand been trying it myself to see if that would stop the leak but not hence me calling them. After he left I took a look myself for the water cut off and its in the back street. So I ended up paying £90 for a quarter turn on a nut.

December 21, 2023
Unprompted review
Rated 3 out of 5 stars

Frustrating service but excellent plumber

Eventually had our plumbing issue resolved today after 3 weeks of waiting, missed appointments and repeated poor communication (leading to a formal complaint that’s still not been resolved). However, the young lad who’s been out today to fix the problem was outstanding, is a credit to his employers and has restored my faith in the company. Didn’t manage to catch his name (maybe Lewis?) but thank you, your wonderful, supportive manner, hard work and profession service are very, very much appreciated.

December 15, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Came when they said they would. Effected repair efficiently and professionally. Communication throughout excellent.

December 6, 2023
Unprompted review
Rated 5 out of 5 stars

Burst pipes on a Saturday night

First day in my new house and my pipes burst, got a response within 20 minutes and a plumber came to my house within the hour and sorted it for me no problem; very kind and explained everything and what I could do to prevent it happening again.
Excellent service for a Saturday night.

December 2, 2023
Unprompted review

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