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Dyno-Rod - Plumbing North West Reviews 

267
•
TrustScore 5 out of 5

4.8

Vale Street Works,, Vale Street, BB3 1LP Darwen, Lancashire, GB

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Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Excellent service from start to finish! Came out today to replace our toilet and did a fantastic job. Very efficient, professional and tidy, leaving everything spotless. Got the job done quic... See more

Company replied

Rated 5 out of 5 stars

Fantastic service to quickly repair a burst hot water pipe. I filled out an online form and recieved a text within a couple of minutes of submitting the form, giving a time slot in which the plumb... See more

Company replied

Rated 5 out of 5 stars

We made an appointment with Dyno for our auntie (92) who has Alzheimer's. Her flat had a leak. I have got to give the plumber 11/10. Very kind, thoughtful and experienced. Thank you for giving us pe... See more

Rated 4 out of 5 stars

Dyno-Rod - Plumbing North West are one of the most efficient, resourceful and professional companies still around today. A problem arose emanating from my drains which nobody sent through BritGas co... See more


Company details

  1. Plumber
  2. also in
  3. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Vale Street Works,, Vale Street, BB3 1LP, Darwen, Lancashire, United Kingdom

  • 01254 367114

4.8

Excellent

TrustScore 5 out of 5

267 reviews

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4.8

All reviews

(267)

8,363 reviews in the last 12 months

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Rated 4 out of 5 stars

Prompt and Efficient

Booked thru British Gas to fix toilet flush. Ryan was quick and efficient in identifying problem and replacing problem part. There was a slight leak following fix but Ryan came back out quickly and though it was a bigger job to resolve he managed to resolve the leak issue. Very efficient.

November 22, 2023
Unprompted review
Rated 5 out of 5 stars

Booked a call out through British Gas…

Booked a call out through British Gas Homecare for a leaking kitchen tap. A new tap had to be ordered which was not a stock item. The same engineer came for both visits, the call out and to fit the new kitchen tap. He was very efficient, polite and respectful.

October 26, 2023
Unprompted review
Rated 5 out of 5 stars

Blockage to toilet

Received excellent service from Martin Mason Knowsley. Extremely patient and very understanding and explained everything .
Great experience

October 24, 2023
Unprompted review
Rated 5 out of 5 stars

Very Happy Customer

The customer service (Louise) was extremely helpful & efficient, the plumber was excellent (Jake). Very pleased with service & good efficient fitting of replacement toilet.

October 13, 2023
Unprompted review
Rated 1 out of 5 stars

I booked an engineer today as got a…

I booked an engineer today as got a leak coming through the living room customer service said someone will be round from 1-6pm today that was fine. What threw me under the bus was that the assigned engineer calls at 5pm saying whats the job about explained it as no notes that was fine but he then said I was going to go home so he wasn't going to come to my job and go straight home when confronted said i will be there in 30-40min this is not professional behaviour at all appalled by the behaviour.

October 1, 2023
Unprompted review
Rated 5 out of 5 stars

2 lovely lads

2 lovely lads, arrived on time, did the job efficiently, no mess, what more could we ask for.

September 14, 2023
Unprompted review
Rated 5 out of 5 stars

Really good experience

Really good experience. From booking a time on the website to the plumber arriving on time and doing the job quickly, efficiently and professionally.

August 18, 2023
Unprompted review
Rated 5 out of 5 stars

Very pleased with the service I…

Very pleased with the service I received from Dyno-Rod. Had to lovely engineers on 2 separate days to sort out my leaking toilet. It needed more parts than expected so had to have a second visit. Kept informed all the way through can't fault the service provided.
Update: The toilet had to be repaired again for the 3rd time because the wrong part had been fitted causing yet another leak.

August 17, 2023
Unprompted review
Rated 5 out of 5 stars

Kev(plumber) and Marcus(drains)

Kev(plumber) and Marcus(drains) were absolutely spot on. Very professional approach to their work and couldn’t do enough to help put things right - really top lads - 5* both of them 👍

August 11, 2023
Unprompted review
Rated 1 out of 5 stars

Absolutely awful service.

Absolutely awful service. Had an emergency leak Fri 31st/3. Rang early and told engineer would come out. He eventually came. I told him how to take apart interlocking floor tiles and bath panels. However he didn't listen. After banging up and down, I found he had cut round floor tiles and prised them up so damaging them and broken the bath panels. Rang on the Monday, they knew nothing, sent another engineer to take pictures and measurements. Told to wait a week due to bank hols before contacting them. From then on it's been a nightmare, had to measure the bathroom, provide quote for tiles and a plumber, as they don't fit them, order tiles and pick them up ourselves, get the plumber to replace the whole floor which was completed 23/6. They had said to let them know when floor completed so as to replace end bath panel. Emailed them that day,then the following week and the week after and then again!. Absolutely NO communication from them nor any acknowledgement of said emails. Tel call Mon that someone would come yesterday which he did with a side panel when it was an end panel broken. He had to cut down. So nearly 4 months to repair the damage caused because the original plumber didn't listen. Never had any apology from managers. Disgusted that I pay for emergency cover, and end up with so much unnecessary damage.

March 31, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

All on time,very polite plumber,got the job done with no mess,was very efficient,all excellent.would definitely recommend.
A big thankyou.

July 12, 2023
Unprompted review
Rated 5 out of 5 stars

Ryan

The plumber who attended, Ryan, arrived when he said he would and did a first class job in both diagnosing the source of our leak and promptly fixing it. He did such a neat job that we will incur no additional expense in putting back the part of the floor he had to lift to get at the leak. Furthermore, Ryan was very professional, personable and a pleasure to deal with.

June 29, 2023
Unprompted review

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