The guys arrived within the hour and spent some time chasing the blockage. We finally discovered a shared manhole where the manhole cover had failed and cause a blockage. Everything was cleared and le... See more
Company replied

Unit 11 Wyvol Court Farm,, Basingstoke Road,Swallowfield,, RG7 1PY Swallowfield, England, GB
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The guys arrived within the hour and spent some time chasing the blockage. We finally discovered a shared manhole where the manhole cover had failed and cause a blockage. Everything was cleared and le... See more
Company replied
Dan and Terry were prompt and explained everything to me, what they were doing, how much it would cost. I had, a day previous a drain company out who clearly were trying to scam me. Dan and Terry... See more
Luke arrived really quickly, was very pleasant, courteous and got the church’s blocked drain cleared efficiently. Before he could start to tackle the blockage however, it took over 30mins to get the... See more
Company replied
Got help unblocking soil stack that put a whole bathroom out of action. James from Dynorod was professional, efficient and friendly. Problem sorted with no fuss and clear explanation. After clearing t... See more
Company replied
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Unit 11 Wyvol Court Farm,, Basingstoke Road,Swallowfield,, RG7 1PY, Swallowfield, England, United Kingdom
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Went beyond my expectations! We had sewage leaking over our patio and within an hour or so of making a booking they arrived and sorted the issue out within half an hour. The service was so quick and very reasonably priced, would definitely recommend.

Reply from Dyno-Rod - Thames Valley
Excellent service from Dan, as always. Friendly, helpful, efficient, and a clean and tidy worker. All issues solved without drama.

Reply from Dyno-Rod - Thames Valley
Excellent service, fast response, cleared the issue and was very helpful on advice for the future.

Reply from Dyno-Rod - Thames Valley
Excellent service out within a hr and blockage cleared within a hr.
Thats on a cold day in the dark cant ask for better, quote given and agreed upfront so you know what your in for, one all in price.

Reply from Dyno-Rod - Thames Valley
On 1st January AM, we noticed our drains overflowing due to our waste pipes all being blocked so logged it as an emergency. I had to chase several times as didn't hear from anyone and was told each time the engineer would call me.
When the engineer did call it was awkward as he advised a higher price than we were quoted and I also wasn't able to pay via credit card. It was an anxious day, we had guests and had to send them out for the day as no toilets or water.
6.20pm engineer arrived and I was happy he was able to fix our problem. However he advised that he'd been to only one job that day, then gone all the way home before our job had come through to him. Why then did we wait so long when we had logged it at 11.30am and I had also called for an update at 3pm? We had stated how urgent it was.
Weve used Dynorod before on Easter Monday and were very impressive with everything, with the communication, service etc. This time it was the complete opposite so we feel very disappointed about yesterday's experience.

Reply from Dyno-Rod - Thames Valley
Enquiry made and phone call received almost immediately. Engineer booked in for same day, phone call when they were 30 minutes away. Excellent service, problem sorted within minutes, very pleased with the service received, especially as it was New Year’s Eve!

Reply from Dyno-Rod - Thames Valley
The engineer turned up and said that the issue I had might be with Thames Water, so contact them. He didn't charge me but at the same time didn't do anything. I don't know why he bothered turning up.

Reply from Dyno-Rod - Thames Valley
Easy to book at 11pm to come round the next day to clear my underground pipes. Luke was very careful to carry out the work and solved the issue.

Reply from Dyno-Rod - Thames Valley
The response was prompt even on Christmas week Saturday. Stefan called to let us know he was on his way and arrived when he said he would. He persevered and finally managed to clear the blockage which was some 15 metres away from my property. My only concern was his initial diagnosis that a modest little box bush and it's roots were the cause of the problem. I managed to dissuade him of this. That said he did keep at it and cleared the blockage after about 4t minutes.

Reply from Dyno-Rod - Thames Valley
Provided excellent service at short notice in the afternoon on Christmas Eve. Cleared the drain in a few minutes and did some exploratory work to find the source of the problem.
Much better than the previous company I used.

Reply from Dyno-Rod - Thames Valley
From making an online booking to successfully concluding the job I felt as if I was in safe hands.
Polite and informative. I would definitely use Dyno-Rod again.

Reply from Dyno-Rod - Thames Valley
Very helpful and competent workman sorted out the difficulty

Reply from Dyno-Rod - Thames Valley
Very prompt service professional plumber attended and dealt quickly with problems look forward to them returning to carry out additional works required

Reply from Dyno-Rod - Thames Valley
Brilliant service from start to finish, friendly professional and efficient. Thanks Michael!

Reply from Dyno-Rod - Thames Valley

Reply from Dyno-Rod - Thames Valley
Engineer was punctual , professional and explained everything
Work was carried out quickly and with minimum disruption
Colin Hayter

Reply from Dyno-Rod - Thames Valley
The engineer by the name of Tom deserves sole credit. Polite, professional and efficient. 10 out of 10 Tom.

Reply from Dyno-Rod - Thames Valley
The Dyno team were so good from start to finish, team at the office and the team who helped me in person.
They were informative, reassuring, and explaining each step. Friendly, helpful and made me feel comfortable.
I am so pleased I used Dyno Rod I would certainly recommend them.

Reply from Dyno-Rod - Thames Valley
The guys who came round to check the drain blockage were friendly and clearly explained the problem. They helped to clear some of the blockage but then advised us how to fix it properly ourselves. For the call out charge I wold have expected more help and fixing of the problem from them

Reply from Dyno-Rod - Thames Valley
Dan was super helpful, very happy customers - thank you.

Reply from Dyno-Rod - Thames Valley
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