Luke the engineer from Dyno Rod was fantastic. He was polite, very tidy and efficient and had the problem sorted out very quickly. The booking was very quick and he arrived very quickly.
Location
Switch locationUnit 11 Wyvol Court Farm,, Basingstoke Road,Swallowfield,, RG7 1PY Swallowfield, England, GB
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See what reviewers are saying
Got help unblocking soil stack that put a whole bathroom out of action. James from Dynorod was professional, efficient and friendly. Problem sorted with no fuss and clear explanation. After clearing t... See more
Company replied
Blocked drain from toilet. Caused by limescale. The service was excellent. Came before stated time. The engineer was extremely thorough. Sorted the problem but also checked all other drains to... See more
Company replied
Luke arrived really quickly, was very pleasant, courteous and got the church’s blocked drain cleared efficiently. Before he could start to tackle the blockage however, it took over 30mins to get the... See more
Company replied
Company details
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Contact info
Unit 11 Wyvol Court Farm,, Basingstoke Road,Swallowfield,, RG7 1PY, Swallowfield, England, United Kingdom
- 0118 3913657
4.8
Excellent
1K reviews
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Excellent service out within a hr and…
Excellent service out within a hr and blockage cleared within a hr.
Thats on a cold day in the dark cant ask for better, quote given and agreed upfront so you know what your in for, one all in price.
January 3, 2026
Unprompted review
Reply from Dyno-Rod - Thames Valley
Hello Kevin,
We're happy to hear that you received excellent service! It's great to know the blockage was cleared quickly, even in challenging conditions. We appreciate your positive feedback regarding our upfront pricing.
Best wishes
Marie
Dyno-Rod
1st January emergency
On 1st January AM, we noticed our drains overflowing due to our waste pipes all being blocked so logged it as an emergency. I had to chase several times as didn't hear from anyone and was told each time the engineer would call me.
When the engineer did call it was awkward as he advised a higher price than we were quoted and I also wasn't able to pay via credit card. It was an anxious day, we had guests and had to send them out for the day as no toilets or water.
6.20pm engineer arrived and I was happy he was able to fix our problem. However he advised that he'd been to only one job that day, then gone all the way home before our job had come through to him. Why then did we wait so long when we had logged it at 11.30am and I had also called for an update at 3pm? We had stated how urgent it was.
Weve used Dynorod before on Easter Monday and were very impressive with everything, with the communication, service etc. This time it was the complete opposite so we feel very disappointed about yesterday's experience.
January 1, 2026
Unprompted review
Reply from Dyno-Rod - Thames Valley
Hello Leanne,
We appreciate you bringing this to our attention. We're sorry your emergency service didn't meet expectations, especially regarding communication, pricing, and the engineer's arrival time. We'll review your feedback to improve our service and response times. Thank you for your past positive experience and for helping us do better.
Best wishes
Marie
Dyno-Rod
Quick Service
Enquiry made and phone call received almost immediately. Engineer booked in for same day, phone call when they were 30 minutes away. Excellent service, problem sorted within minutes, very pleased with the service received, especially as it was New Year’s Eve!
December 31, 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Hello Beverley,
We appreciate you sharing your positive experience. We're happy to hear that you received prompt service and that the problem was resolved quickly, especially on New Year's Eve.
Best wishes
Marie
Dyno-Rod
I don't know why he turned up
The engineer turned up and said that the issue I had might be with Thames Water, so contact them. He didn't charge me but at the same time didn't do anything. I don't know why he bothered turning up.
December 29, 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Hello John,
We appreciate your feedback and we are sorry the visit wasn't more helpful. We'll review this situation to see how we can improve our service in the future.
Best wishes
Marie
Dyno-Rod
Great response and service
Easy to book at 11pm to come round the next day to clear my underground pipes. Luke was very careful to carry out the work and solved the issue.
December 29, 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Hello Gareth,
We're happy to hear that booking was easy and the work was carried out carefully to resolve the issue with your underground pipes. Thank you for your positive feedback!
Best wishes
Marie
Dyno-Rod
Got there in the end !!
The response was prompt even on Christmas week Saturday. Stefan called to let us know he was on his way and arrived when he said he would. He persevered and finally managed to clear the blockage which was some 15 metres away from my property. My only concern was his initial diagnosis that a modest little box bush and it's roots were the cause of the problem. I managed to dissuade him of this. That said he did keep at it and cleared the blockage after about 4t minutes.
December 27, 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Hello David,
We appreciate you taking the time to share your experience. We're glad the response was prompt and the blockage was cleared. We've noted your concern regarding the initial diagnosis and will review our procedures. Thank you again.
Best wishes
Marie
Dyno-Rod
Excellent service
Provided excellent service at short notice in the afternoon on Christmas Eve. Cleared the drain in a few minutes and did some exploratory work to find the source of the problem.
Much better than the previous company I used.
December 24, 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Hello Bob,
We're happy to hear that we provided excellent service on Christmas Eve! It's great to know that we were able to quickly clear the drain and identify the problem's source, exceeding your expectations compared to your previous experience. Thank you for your positive feedback.
Best wishes
Marie
Dyno-Rod
From making an online booking to concluding the work
From making an online booking to successfully concluding the job I felt as if I was in safe hands.
Polite and informative. I would definitely use Dyno-Rod again.
December 22, 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Hello Jack,
We're happy to hear that you felt secure with us from booking to job completion. It's great to know our service was helpful, and we appreciate your recommendation!
Best wishes
Marie
Dyno-Rod
Very helpful and competent workman…
Very helpful and competent workman sorted out the difficulty
December 22, 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Hello Elinor,
We're happy to hear that our workman was helpful and competent in resolving the issue. Thank you for your positive feedback!
Best wishes
Marie
Dyno-Rod
Very prompt service professional…
Very prompt service professional plumber attended and dealt quickly with problems look forward to them returning to carry out additional works required
December 17, 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Hello,
We appreciate you taking the time to leave us a 5-star review! We're happy to hear that the service was prompt, and our engineer dealt with the problems quickly. We look forward to assisting you with the additional works.
Best wishes
Marie
Dyno-Rod
Brilliant service from start to finish
Brilliant service from start to finish, friendly professional and efficient. Thanks Michael!
December 18, 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Hello Zoi,
We appreciate you taking the time to share your feedback. We're happy to hear that you received brilliant, friendly, professional, and efficient service.
Best wishes
Marie
Dyno-Rod
Reply from Dyno-Rod - Thames Valley
Hello Martin,
We appreciate you taking the time to share your positive experience with our prompt and reasonably priced service. We are happy to hear that!
Best wishes
Marie
Dyno-Rod
Engineer was excellent
Engineer was punctual , professional and explained everything
Work was carried out quickly and with minimum disruption
Colin Hayter
December 18, 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Mr C Hayter,
We're happy to hear that the engineer was punctual and professional, providing clear explanations. We appreciate your feedback regarding the quick and minimally disruptive work.
Best wishes
Marie
Dyno-Rod
The engineer by the name of Tom…
The engineer by the name of Tom deserves sole credit. Polite, professional and efficient. 10 out of 10 Tom.
December 16, 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Hello Sundeep Chandel,
We're happy to hear that you had such a positive experience! We appreciate you taking the time to share your compliments regarding the service you received.
Best wishes
Marie
Dyno-Rod
The Dyno team were so good from start…
The Dyno team were so good from start to finish, team at the office and the team who helped me in person.
They were informative, reassuring, and explaining each step. Friendly, helpful and made me feel comfortable.
I am so pleased I used Dyno Rod I would certainly recommend them.
December 15, 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Hello Nicola,
We appreciate you taking the time to leave us a 5-star review! We're so glad to hear that our team was informative and helpful throughout the entire process and made you feel comfortable. We value your recommendation!
Best wishes
Marie
Dyno-Rod
Expensive but friendly
The guys who came round to check the drain blockage were friendly and clearly explained the problem. They helped to clear some of the blockage but then advised us how to fix it properly ourselves. For the call out charge I wold have expected more help and fixing of the problem from them
December 5, 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Hello Lauren,
We appreciate you sharing your experience. We're glad the team was friendly and explained the issue clearly. We're sorry the service didn't fully meet your expectations for the call-out charge, and we'll review this feedback.
Best wishes
Marie
Dyno-Rod
Dan was super helpful
Dan was super helpful, very happy customers - thank you.
December 11, 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Hello J L,
We are very happy to hear that you had a positive experience. Thank you for sharing your kind words; we appreciate it.
Best wishes
Marie
Dyno-Rod
Arrived promptly really friendly &…
Arrived promptly really friendly & courteous guy. Was careful thorough in checking everything. Let me know work guaranteed for 90 days. Super service
December 10, 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Hello Ian,
We're glad you enjoyed your experience. It's great to know the service was prompt, friendly, and thorough, and that you were informed about the guarantee. Thanks for the feedback!
Best wishes
Marie
Dyno-Rod
Efficient as always
DynoRod unblocked our drains quickly and very efficiently. Why would you use anyone else?
December 9, 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Hello Ewan,
We're happy to hear that our team efficiently resolved your drain blockage! Thank you for sharing your positive experience with our services.
Best wishes
Marie
Dyno-Rod
Above and beyond
Had a visit from dan n today absolutly exceptional customer service, he went above and beyond to fix my outside drain so i no longer suffer the foul smell
December 8, 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Hello Butterflies And Unicorns,
We're happy to hear that the service was exceptional! We appreciate your positive feedback and are so glad Dan could resolve the drain issue and eliminate the unpleasant smell.
Best wishes
Marie
Dyno-Rod
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