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Dyno-Rod - West Midlands Reviews 

1,062
TrustScore 5 out of 5

4.8

Kensington Way, TF2 6NA Telford, West Midlands, GB


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Rated 5 out of 5 stars

Pete came to us today to sort out a slowly draining sink in our utility room. He sorted it quickly and at the same time took a look at our gulley which, when it rains, overflows into our garage. He fo... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Pete from Dyno-Rod West Midlands has literally saved a damsel in distress! 😂 While I was pegging my washing out, I noticed I had a blockage in the drain in my back garden. I... See more

Rated 5 out of 5 stars

From customer service to the technician who attended an excellent and courteous service After waiting for 9 days for estate agent to contact them for blocked shower,the call to doing the repair was u... See more

Rated 5 out of 5 stars

Prompt efficient service, to unblock sewerage pipe. Called and they arrived in just over 2 homes. Polite service engineer who dealt with & fixed problem. Ensured I was happy with what had been done... See more


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Kensington Way, TF2 6NA, Telford, West Midlands, United Kingdom

  • 0195 289 7081

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,062)

8,574 reviews in the last 12 months

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Rated 5 out of 5 stars

Prompt, polite excellent communication

Prompt, polite, excellence communication. Can not rate highly enough.
Thorough.

September 28, 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

Thank you for your 5 Star Review, we are happy to hear that our communication and service met your expectations. Thank you for your high rating and thorough feedback!

Rated 5 out of 5 stars

Friendly prompt service

Great service, engineer called to say what time he would be arriving, a friendly and professional guy, came across as very experienced, he checked out the problem which he was unable to resolve due to a bigger problem with the pipework, he worked out the details to get a quote and response was within 24 hours. Would definitely use again

September 25, 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

Thank you for your 5 star review, It's great to hear that Dan was friendly and professional. We appreciate your feedback regarding the prompt communication and quote. We look forward to assisting you again in the future.

Rated 5 out of 5 stars

Excellent and thorough service

Excellent and thorough service, very happy with all the work they have done 👍

September 23, 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

Lisa Vaughan,

We appreciate you taking the time to leave us a review. We're happy to hear that you were satisfied with our excellent and thorough service.

samdyno, Dyno-Rod

Rated 5 out of 5 stars

Amazing job

Amazing job
Fast efficient and Pete amazing guy great customer service went above and beyond to ensure a thorough job.
Thank you highly recommend

September 18, 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

Debra,

We're happy to hear that you had such a positive experience! It's great to know that the service was fast, efficient, and thorough. Thank you for recommending us!

samdyno, Dyno-Rod

Rated 5 out of 5 stars

Firstly

Firstly, the gentleman I spoke to on the phone, was polite and friendly and explained the procedure for my call out.
Told me the cost and that it was payable to the contractor.
Pete who came to clear my drain blockage, was just as polite and friendly and soon had the blockage clear. He explained that a pipe to the soakaway was damaged, so would probably block again with time.

September 16, 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

We appreciate you taking the time to share your experience. We're happy to hear that the phone representative was helpful and that the contractor resolved the blockage efficiently.

Rated 5 out of 5 stars

Excellent service.

Constantly kept up to date with arrival. Completed the job with little disruption and very friendly.

September 15, 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

We're happy to hear that you were constantly informed about the arrival and that the job was completed with little disruption and in a friendly manner. Thanks for your feedback.

Rated 5 out of 5 stars

Very prompt response and the engineer…

Very prompt response and the engineer was very friendly and helpful

September 15, 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

Thank you for your 5 Star review, we are happy to hear that our engineer responded quickly and provided helpful service. Thank you for your positive feedback, we appreciate it!

Rated 5 out of 5 stars

Reliable

Quick, friendly and sorted an extremely blocked drain in our new home on a Sunday.

September 14, 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

We're happy to hear that we could quickly resolve the blocked drain issue at your new home on a Sunday. Thank you for your positive feedback!

Rated 5 out of 5 stars

Job well done!

Very prompt response, arrived on time; tricky problem as blocked kitchen sinks with plumbing concealed (architect designed meaning good look but not practical). Plumber worked at it until sorted and checked carefully. Tidied up well and gave clear advice. No hidden charges. First class job - thank you Craig.

September 11, 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

We appreciate you sharing your experience. We're so glad to hear that the plumbing service was prompt and effective, resolving the blocked kitchen sinks issue. It's great to know that you found the engineer to be tidy and helpful.

Rated 5 out of 5 stars

James did a great job

James did a great job - well done.
A shame there was confusion over the appointment date and time by the central booking people.

September 11, 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

We're happy to hear that the work was well done. We regret the scheduling mix-up and will review our booking process to prevent this in the future. Thanks for your feedback.

Rated 5 out of 5 stars

Excellent Service

Excellent Service
Pete and Rich were most helpful
Thanks Guys

September 11, 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

We appreciate you sharing your positive experience! We're so glad to hear that you found our service excellent and our team helpful.

Rated 4 out of 5 stars

Let down by admin

Engineer (James) was very good and spent a lot of time and effort trying to sort problem. Was not possible to resolve during visit, but advised solution. Visit was booked for morning, but had to call office when no one arrived. Admin side seems to let down what is a very good service.

September 10, 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

We appreciate your feedback and are glad the engineer was helpful. We apologise for the administrative issues and any inconvenience caused. We'll address this to improve our service.

Rated 5 out of 5 stars

Excellent from start to finish

Technician who came out was super friendly, very efficient and did a great job - cleaned up afterwards - excellent overall

September 6, 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

Nick Wright,

We're happy to hear that the technician was friendly and efficient and that they did a great job and cleaned up afterwards. Thank you for your positive feedback!

Rated 5 out of 5 stars

Fast

Fast, friendly and efficient service. Thank you

September 4, 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

We appreciate you taking the time to leave us feedback! We are so glad you received fast, friendly, and efficient service.

Rated 5 out of 5 stars

Excellent Service

Very impressed with the service. Booked just before the bank holiday weekend. Earliest available slot was Tuesday afternoon. Craig arrived punctually and cracked on with identifying the problem and rectifying it. He left the area nice and clean and tidy, and offered advice on a bit of remedial work that could benefit in the future. Thank you Craig.

August 26, 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

Mr Smith,

We appreciate you sharing your positive experience. We're happy to hear that the engineer arrived on time, efficiently resolved the issue, left the area clean, and offered helpful advice. We value your feedback.

Rated 5 out of 5 stars

Pere and Jake : The Dream Team

The first hint of trouble came when my toilet didn't drain after flushing, the bathroom sink wouldn't empty, then the bath. I tried flushing, plunging to no avail!
Pete arrived within about an hour of logging the call. Rodding and plunging didn't work so Pete called in Jake with the hardcore power tools!!
Jake arrived and they started pressure hosing which achieved some success. So then the camera went up from below as they suspected a collapsed drain. It wasn't that, so they power hosed up rather than down - SUCCESS!
The guys were lovely, genuine people, knew their sh** (literally!) and they left the job complete, the bathroom cleaned and a happy customer. Thanks Pete & Jake, an excellent job.

August 27, 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

We're happy to hear that our team was able to resolve your drainage issues efficiently. We appreciate your positive feedback regarding their expertise and thorough service, including cleaning up afterwards. Thank you!

Rated 5 out of 5 stars

Absolutely brilliant service.

Absolutely brilliant service. Engineer was great.

August 26, 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

We appreciate your feedback and are so glad to hear you received brilliant service. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Very fast service.

The drain engineer came the next day and cleared it immediately. A super, efficient, friendly service. Thank you.

August 22, 2025
Unprompted review
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Reply from Dyno-Rod - West Midlands

We appreciate you taking the time to share your positive experience! We're happy to hear that you received super, efficient, and friendly service. Thank you.

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