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Rated 1 out of 5 stars

they could have a real support where u can tslk to a human its bs hoe its set up now you dont get to tsl to anybody

Rated 1 out of 5 stars

This payment platform is scamming people like there is no tomorrow with no rights to do anything about it. They scammed us for over 25.000$. They refuse to give any answear or update regarding our sit... See more

Rated 2 out of 5 stars

E-Payouts is a payment gateway for a high risk and low risk business. After 1 year of working with them, my business experimented some tecnical problems, enough reasons for them to shut down my... See more

Rated 1 out of 5 stars

I've been trying to send money to a company that uses your service with great difficulty. In August, despite claiming the transactions were cancelled, I still had money debited twice from my debit... See more

Company details

  1. Payment Service

Information provided by various external sources

The best collecting solutions in one place that allows you to buy and sell goods and services all over the world in an easy, quick and safe way.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

34 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

They are scamming people for alot of money.

This payment platform is scamming people like there is no tomorrow with no rights to do anything about it. They scammed us for over 25.000$. They refuse to give any answear or update regarding our situation. They usually pay but once they see your peak revenue they just commit the scam. You should totally avoid this pp.

July 1, 2024
Unprompted review
Rated 1 out of 5 stars

Currently waiting for over 1 Month to…

Currently waiting for over 1 Month to get paid.

I dont know what to do.. i got scammed?

€dit:
Still until now the support cant help me. I think the money is gone.

I wouldnt recommend to use this Payment Gateway!!!!!

EDIT2:
Now its 07/12/2021 and still didnt got a message from the billing team!!!!

June 8, 2021
Unprompted review
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Rated 3 out of 5 stars

Usually everything was always good

Usually everything was always good, epay is currently having problems and I am waiting over 1 month for my money and haven't got it yet. I also don't have any information on how things stand. funny

November 27, 2020
Unprompted review
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Rated 1 out of 5 stars

It's one year they don't pay more than…

It's one year they don't pay more than 50.000€.
And are 4 months they are playing with my local lawyer, every time with an excuse!
At the beginning they paid without any problem or delay, and after they block all the payments and continue to get the incomings...

October 23, 2020
Unprompted review
Rated 1 out of 5 stars

avoid at all cost they are absolute…

avoid at all cost they are absolute scammers we worked with them for a while now they are holding 5000 euro to us for over 10 months and no response to tickets or skype we sent invoices to be paid out nearly 5 times and all ignored!

August 7, 2020
Unprompted review
Rated 1 out of 5 stars

this place is actually a joke.

this place is actually a joke.. still waiting over a week to even get a response to a kyc form..

Its like no one is even working there

March 10, 2020
Unprompted review
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Reply from e-payouts

Dear Simon,

Sorry for the delay on the response, our legal team takes extra care in checking all KYC's we receive usually the process is real smooth, but sometimes when they don't trust the information provided they have to do a deeper research. And this can actually can delay the process.

I hope you can understand and update your review

Regards

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Rated 5 out of 5 stars

best psp

best psp, also excellent customer support, recommend to all! very trusworthy and fast withdraw.

February 5, 2020
Unprompted review
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Reply from e-payouts

Dear Kevin,

Thanks so much for trusting us with your payments, hope you stay with us for a long time and as usual if you have a question please contact us to resolve as soon we can

Rated 2 out of 5 stars

Good until you want to use support..

The service works, but support was unable to resolve my problem... Thats why paypal is so much better - their support would solve this in few weeks without failure

January 13, 2020
Unprompted review
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Reply from e-payouts

Hello, thanks so much for your comment and review, please note that our support tries to resolve all the issues when the happen, we got several ways for communication in order to find the solution as soon we can. We are sorry that we couldn't do it with your issue. Thanks for trusting in our services and we will continue to improve

Rated 1 out of 5 stars

Transferring money is a mission

I've been trying to send money to a company that uses your service with great difficulty. In August, despite claiming the transactions were cancelled, I still had money debited twice from my debit card. Fortunately the company still gave me the service after seeing evidence from my bank statement.

This time round in October, I've tried for days to send 10 Euros to the company and have got nowhere. Most of the time I get the error message. However this evening (at time of posting, I got through to the second stage where Verify By Visa asks for a passcode which I posted in and then still got the error message, so no idea if the funds have been taken or not.

October 14, 2019
Unprompted review
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Rated 5 out of 5 stars

Unbeatable fees

I have been working with e-Payouts since they got in business and after working with pretty much every big platform out there. While it does not have all the bells and whistles of some of its competitors, there's no match for their fees. If you are looking for a high-risk payments processor with multiple local payment options beyond card and bank transfer, e-Payouts will give you the lowest rates in the market.

August 19, 2019
Unprompted review
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Reply from e-payouts

Juan, Thanks so much for this review, you were one of the first customers that believed in our service and decided to give a try, as usual we will keep the good work together

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