easyfinancial Reviews 

1,260
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 755 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the staff for their professionalism, patience, and helpfulness. Many highlight the efficient and straightforward service, noting quick approvals, easy processes, and prompt fund deposits. However, some people were dissatisfied with payment and loan terms. Consumers occasionally reported high interest rates making it challenging to reduce the principal balance, leading to prolonged repayment. Other concerns included issues with fund transfers, like delays or incorrect deposits, and a lack of transparency regarding loan terms, unexpected charges, or difficulties when paying off loans.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, kindness, and... See more

Service

Users describe positive interactions with service, highlighting the professionalism, knowledge, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting that agents are... See more

Payment

Reviewers mention ambiguous feedback about payment, with some customers praising the quick approval and... See more

User experience

Customers had positive experiences with user experience, often describing it as easy, quick, and stress-free,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Hi quickly responded to my needs when I called I rarely had to wait long very precise in what I needed to apply very simple on line registration also romil was so thorough Feel if I had to use ag... See more

Rated 4 out of 5 stars

Well this was my first time and there was feeling of some doubt but after speaking with a young lady in the head office who reassured me she would send me go the office closer to meand if yhey we... See more

Company replied

Rated 4 out of 5 stars

When we called before going we were told that the only thing required was ID. We didn't find out until we arrived that more was needed. It took going back 2 days to obtain everything. After gett... See more

Company replied

Rated 5 out of 5 stars

Ahnubav my consultant was thorough, patient and effective. He walked me through the process and did not make me feel rushed to sign but ensured all my questions were answered. It is greatly appreciate... See more


Company details

  1. Financial Institution
  2. Alternative Financial Service
  3. Car Finance and Loan Company
  4. Loan Agency
  5. Non-Bank Financial Service

Written by the company

easyfinancial is committed to providing Canadians with accessible, responsible, and personalized borrowing solutions. The company focuses on helping customers build their financial confidence through clear terms, compassionate support, and a straightforward application process. Whether customers are working to improve their credit or need support during life’s unexpected moments, easyfinancial is dedicated to helping them move forward.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

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4.3

All reviews

(1,260)

836 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Anne and AJ were extremely helpful

Anne and AJ were extremely helpful through the entire process. AJ was extremely professional in all of our phone conversations. Anne was very informative during the signing of the loan documents.

July 21, 2026
easyfinancial logo

Reply from easyfinancial

Hi Joel, We truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Sincerely,
Your easyfinancial team

Rated 5 out of 5 stars

Sankeit was amazing and helped me in…

Sankeit was amazing and helped me in seconds - excellent service.

July 21, 2026
Unprompted review
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Reply from easyfinancial

Hi Scott, Thank you so much for your kind words. We truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Sincerely,
Your easyfinancial team

Rated 5 out of 5 stars

Exceptional staff

Exceptional staff, very professional and helpful

July 21, 2026
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Reply from easyfinancial

Hi David, Thank you so much for your kind words. We truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Sincerely,
Your easyfinancial team

Rated 5 out of 5 stars

Manik was excellent to work with

Manik was excellent to work with. He was very patient explaining the process.
Thank you
Corinne Chabun

July 18, 2026
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Reply from easyfinancial

Hi Corinne, Thank you so much for your kind words. We truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Sincerely,
Your easyfinancial team

Rated 5 out of 5 stars

Rihanna Wearsmouth of the wetaskiwin…

Rihanna Wearsmouth of the wetaskiwin Alberta branch needs a raise! She was able to help me when I needed it. She was understanding, so helpful and very easy to talk to! Thank you Rihanna for listening and being the amazing person you are!!! The world would be such an awesome place if everyone was like you! Thank you so much for your help today!

July 20, 2026
Unprompted review
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Reply from easyfinancial

Hi Annette, Thank you so much for your kind words. We truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Sincerely,
Your easyfinancial team

Rated 5 out of 5 stars

They were very nice and caring

The staff were great and helpful

July 20, 2026
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Reply from easyfinancial

Hi Yvonne, Thank you so much for your kind words. We truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Sincerely,
Your easyfinancial team

Rated 5 out of 5 stars

Quick service!

It was easy and quick and friendly service

July 20, 2026
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Reply from easyfinancial

Hi Melanie, Thank you so much for your kind words. We truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Sincerely,
Your easyfinancial team

Rated 5 out of 5 stars
easyfinancial logo

Reply from easyfinancial

Hi Belinda, Thank you so much for your kind words. We truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Sincerely,
Your easyfinancial team

Rated 2 out of 5 stars

Lack of e-transfer

Did not get instant e-transfer like promised. All banking info was correct, now having to go through direct deposit. Not satisfied

July 18, 2026
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Reply from easyfinancial

Thank you for taking the time to share your feedback. Your experience is important to us, and we’re committed to addressing your concerns. We’d appreciate the opportunity to speak with you directly—please call us at 1 888 502 3279 so we can assist further.

Sincerely,
Your easyfinancial team

Rated 5 out of 5 stars

Kind staff

Kind staff, information and quick

July 19, 2026
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Reply from easyfinancial

Hi Joel, Thank you so much for your kind words. We truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Sincerely,
Your easyfinancial team

Rated 4 out of 5 stars

Quick and easy

Quick and easy! Only thing is the super high interest

July 19, 2026
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Reply from easyfinancial

Hi Paris, Thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Sincerely,
Your easyfinancial team

Rated 5 out of 5 stars

I had a great experience

I had a great experience. The agent was friendly, patient, and very helpful throughout the entire process. They answered all of my questions clearly, resolved my issue efficiently, and made everything easy to understand. I truly appreciate the excellent customer service. Thank you!

July 19, 2026
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Reply from easyfinancial

Hi Khushpreet, Thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Sincerely,
Your easyfinancial team

Rated 5 out of 5 stars

hi everyone my name is Randy Panlaqui,

hi everyone my name is Randy Panlaqui,. i am my first time client or costumer and i meet the branch easy financial a manager of this branch the only one kristy name,. you know why listen im so blessed this manager is very kind to me she help me and i give 5 star or more than 100 percent,. thank you mam kristy for you effort,. blessings is more than enough,.

first time costumer: Randy Panlaqui
Godbless everyone

July 18, 2026
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Reply from easyfinancial

Hi Randy, Thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Sincerely,
Your easyfinancial team

Rated 5 out of 5 stars

Easy Financial Makes it Easy!

The agent I spoke with was very patient and kind and carefully walked me through all the steps. There was a lot of paper work for my specific case which was not easy, but all the agents were knowledgeable, polite and patient with me. I'm glad that I stuck it out and completed the application process and had my loan funded. Would definitely recommend to others!

July 17, 2026
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Reply from easyfinancial

Hi Mary, Thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Sincerely,
Your easyfinancial team

Rated 5 out of 5 stars

Polite

Polite, realistic, efficient , thorough and fast.

July 18, 2026
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Reply from easyfinancial

Hi Gamma, Thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Sincerely,
Your easyfinancial team

Rated 4 out of 5 stars

Great service

Great service. Very friendly.

July 18, 2026
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Reply from easyfinancial

Hi Peter, Thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Sincerely,
Your easyfinancial team

Rated 5 out of 5 stars

Very good company agent samual He was…

Very good company agent samual He was very kind to us and quick in his work. Thank you.

July 18, 2026
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Reply from easyfinancial

Hi Katia, Thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Sincerely,
Your easyfinancial team

Rated 5 out of 5 stars

We had a very good feed back with the…

We had a very good feed back with the staff and fast replies 👌. They were polite and very professional. Thanks .we would highly recommend to are friends.

July 18, 2026
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Reply from easyfinancial

Hi Daniel, We truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Sincerely,
Your easyfinancial team

Rated 5 out of 5 stars

Successful interactionan…

I was so impressed with a gentleman whom you employ his name is Sankeit. An honorable man who was very kind helpful. And patient with my concerns.i appreciate him so much thanks again Sankeit

July 15, 2026
Unprompted review
easyfinancial logo

Reply from easyfinancial

Hi Ann, We truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Sincerely,
Your easyfinancial team

Rated 5 out of 5 stars

The representative on the other side of…

The representative on the other side of the line that I spoke with wes very efficient and pleasant, easy to understand and to talk with. Everything was explain well.

July 16, 2026
easyfinancial logo

Reply from easyfinancial

Hi Beverly, We truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Sincerely,
Your easyfinancial team

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