easyfinancial Reviews 

1,256
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 755 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the staff for their professionalism, patience, and helpfulness. Many highlight the efficient and straightforward service, noting quick approvals, easy processes, and prompt fund deposits. However, some people were dissatisfied with payment and loan terms. Consumers occasionally reported high interest rates making it challenging to reduce the principal balance, leading to prolonged repayment. Other concerns included issues with fund transfers, like delays or incorrect deposits, and a lack of transparency regarding loan terms, unexpected charges, or difficulties when paying off loans.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, kindness, and... See more

Service

Users describe positive interactions with service, highlighting the professionalism, knowledge, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting that agents are... See more

Payment

Reviewers mention ambiguous feedback about payment, with some customers praising the quick approval and... See more

User experience

Customers had positive experiences with user experience, often describing it as easy, quick, and stress-free,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Hi quickly responded to my needs when I called I rarely had to wait long very precise in what I needed to apply very simple on line registration also romil was so thorough Feel if I had to use ag... See more

Rated 4 out of 5 stars

Well this was my first time and there was feeling of some doubt but after speaking with a young lady in the head office who reassured me she would send me go the office closer to meand if yhey we... See more

Company replied

Rated 4 out of 5 stars

When we called before going we were told that the only thing required was ID. We didn't find out until we arrived that more was needed. It took going back 2 days to obtain everything. After gett... See more

Company replied

Rated 5 out of 5 stars

Ahnubav my consultant was thorough, patient and effective. He walked me through the process and did not make me feel rushed to sign but ensured all my questions were answered. It is greatly appreciate... See more


Company details

  1. Financial Institution
  2. Alternative Financial Service
  3. Car Finance and Loan Company
  4. Loan Agency
  5. Non-Bank Financial Service

Written by the company

easyfinancial is committed to providing Canadians with accessible, responsible, and personalized borrowing solutions. The company focuses on helping customers build their financial confidence through clear terms, compassionate support, and a straightforward application process. Whether customers are working to improve their credit or need support during life’s unexpected moments, easyfinancial is dedicated to helping them move forward.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

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4.3

All reviews

(1,256)

832 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional service!

Professional service!

July 17, 2026
easyfinancial logo

Reply from easyfinancial

Hi Denis, We’re delighted to hear you had a great experience and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Sincerely,
Your easyfinancial team

Rated 5 out of 5 stars

Fast

Great Customer Service and I didnt have to wait long for my Loan.

July 17, 2026
easyfinancial logo

Reply from easyfinancial

Hi Donna, We’re delighted to hear you had a great experience and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Sincerely,
Your easyfinancial team

Rated 5 out of 5 stars

Easy going

Easy going. Understands the economy. Made a 45 second call about 5 minutes as we were chatting about banking and investing in our uncertain time :)

July 17, 2026
Unprompted review
easyfinancial logo

Reply from easyfinancial

Hi William, We’re delighted to hear you had a great experience and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Sincerely,
Your easyfinancial team

Rated 1 out of 5 stars

A Quote Shouldn’t Cost You Your Credit Score

My experience with easyfinancial was extremely disappointing.

I contacted the company solely to obtain a loan quote so I could evaluate whether I wanted to proceed. I was repeatedly told that obtaining a quote would not affect my credit score, and at no point did I authorize them to proceed with a loan application.

Instead, I was asked to sign documents that were presented as part of the quoting process. Shortly afterward, a hard credit inquiry was performed, causing my credit score to drop by 11 points.

When I later requested a written copy of the loan offer and terms so I could review them before making a decision, the representative refused to send anything in writing, insisting that the terms could only be discussed over the phone. She quickly went through the numbers and repeatedly asked whether I wanted to proceed. When I declined, her attitude became dismissive and unprofessional. Rather than answering my questions, she lectured me about interest rates and implied that I did not understand how they worked.

After I clearly stated that I was not interested in the loan, I began receiving text messages encouraging me not to “waste” the hard credit inquiry and suggesting that future lenders could interpret my decision not to proceed negatively. To me, these messages felt like an attempt to pressure me into accepting a loan after my credit had already been impacted.

I have retained all conversations, emails, text messages, screenshots, and supporting evidence. They will be provided to the appropriate consumer protection and regulatory authorities for review.

Based on my experience, the process lacked transparency, meaningful informed consent, and the level of professionalism I expected from a financial institution. I cannot recommend easyfinancial.

July 11, 2026
Unprompted review
easyfinancial logo

Reply from easyfinancial

We’re sorry to hear that your experience did not meet your expectations. We take all feedback seriously and would welcome the opportunity to better understand what happened and see how we can help. Please contact our team at 1 888 502 3279, and we’ll be glad to look into this with you.

Rated 5 out of 5 stars

Everything was simple to follow and get…

Everything was simple to follow and get done. It was fast but not too fast just right. Staff was very well informed in relaying to me step by step.

July 16, 2026
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Reply from easyfinancial

Hi Anita, We’re delighted to hear you had a great experience and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Sincerely,
Your easyfinancial team

Rated 5 out of 5 stars

They made it easy and very helpful.

They made it easy and very helpful.

July 16, 2026
easyfinancial logo

Reply from easyfinancial

Hi Monique, We’re delighted to hear you had a great experience and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Sincerely,
Your easyfinancial team

Rated 5 out of 5 stars

Consolidation loan

No pressure. Our representative Anuj handled our loan process from beginning to end professionally and efficiently to make our experience less stressful.
Thank -you!

July 13, 2026
easyfinancial logo

Reply from easyfinancial

Hi Karen, We truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Sincerely,
Your easyfinancial team

Rated 5 out of 5 stars
easyfinancial logo

Reply from easyfinancial

Hi Grace, Thank you so much for your kind words. We truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Sincerely,
Your easyfinancial team

Rated 5 out of 5 stars

Excellent service

Frank and Riyo went above and beyond to get us to our goal. They were professional, welcoming, and very informative.

July 16, 2026
easyfinancial logo

Reply from easyfinancial

Hi Ivette, We’re delighted to hear you had a great experience and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Sincerely,
Your easyfinancial team

Rated 5 out of 5 stars

Great service

Great customer service, Sophie is very nice & polite she takes the time to explain everything to you!

July 16, 2026
easyfinancial logo

Reply from easyfinancial

Hi Crystal, We’re delighted to hear you had a great experience and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Sincerely,
Your easyfinancial team

Rated 5 out of 5 stars

Donna and the staff were very helpful…

Donna and the staff were very helpful with my questions and their service was very quick!

July 15, 2026
Unprompted review
easyfinancial logo

Reply from easyfinancial

Hi Jennifer, We’re delighted to hear you had a great experience and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Sincerely,
Your easyfinancial team

Rated 5 out of 5 stars

Mandeep was very helpful and super…

Mandeep was very helpful and super polite

July 15, 2026
Unprompted review
easyfinancial logo

Reply from easyfinancial

Hi Arjun, We truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Sincerely,
Your easyfinancial team

Rated 5 out of 5 stars

Easy procedure

Easy procedure. Staff was very helpful.

July 15, 2026
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Reply from easyfinancial

Hi Dylan, We truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Sincerely,
Your easyfinancial team

Rated 5 out of 5 stars

The staff were very helpful and patient…

The staff were very helpful and patient with me while assisting with my loan. Overall the process was simple and took very little time to complete

July 14, 2026
easyfinancial logo

Reply from easyfinancial

We truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Sincerely,
Your easyfinancial team

Rated 5 out of 5 stars

It was easy and fast

It was easy and fast

July 10, 2026
easyfinancial logo

Reply from easyfinancial

Hi Nestor, We truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Sincerely,
Your easyfinancial team

Rated 5 out of 5 stars

Great experience

Excellent service by Karan.

July 14, 2026
easyfinancial logo

Reply from easyfinancial

Hi Tracy, We truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Sincerely,
Your easyfinancial team

Rated 5 out of 5 stars

Great customer service

Great customer service
Very professional
Helpful and knowledgeable

July 14, 2026
easyfinancial logo

Reply from easyfinancial

Hi Angela, Thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Sincerely,
Your easyfinancial team

Rated 5 out of 5 stars

Easy and quick

Easy and quick! The lady who helped me was also very kind and professional

July 14, 2026
easyfinancial logo

Reply from easyfinancial

Hi Jen, Thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Sincerely,
Your easyfinancial team

Rated 5 out of 5 stars

excellent service

excellent service, kind and helpful, easy to complete requirements, and staff very professionals, well experienced quick and easy for help me. thank you! your highly recommended to anyone in need of help like me .
Thank you!

July 13, 2026
easyfinancial logo

Reply from easyfinancial

Hi Marcelina, Thank you so much for your kind words. We truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Sincerely,
Your easyfinancial team

Rated 5 out of 5 stars

The service was fantastic

The service was fantastic
And everything was explained clearly,
Same day approval same day you get the money within a hour.

July 13, 2026
easyfinancial logo

Reply from easyfinancial

Hi Ben, Thank you so much for your kind words. We truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Sincerely,
Your easyfinancial team

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