Easypara Reviews 

I placed an order more than a month ago on 21 of December, but it was returned because I couldn’t receive it on time.
Now, for more than three weeks, I’ve been trying to contact the phone number listed in the “Contact Us” section to follow up on my order.
Since my order was returned, I haven’t received any emails, my money has not been refunded, and no one is responding.

UPDATE:
NOTE!!:
Easypara taxes you for VAT from the country you will have your delivery from their site/country sent to. This added expense is not clearly stated on the easypara site. I have never before come across another country's site from within the EU that claims taxation of my EU country upon purchase.

ORIGINAL POST:
I waited to make this review till I had received my package as I was nervous writing it before due to other reviews' experience with orders not sent or packages not delivered.

I ordered from Easy Para Pharmacy on February 8th 2026, with the order being processed and sent very fast. I received my package after < 2 days from making my order, which is really great. My order was an international order and I purposefully chose DHL as the delivery service for reliability and proper tracking.

What is not great is that Easy Para Pharmacy overcharged me by €13.32!
There was one price shown when I added the product to my basket, but when it came time to pay, they pharmacy jad increased the price by €2.22 per item! I ordered 6 of the item. This isn't okay and a very shady way of doing business!
I would have been a repeat customer, but I don't feel like I can trust their pricing again.
Why do this?!?
Easy Para pls refund me the €13.32 that you have taken from me without my consent.

I have screenshots of the advertised price, as well as the receipt that you increased my bill by.
My order number is: 12000047093

Thank you.

their security check is so annoying you have to repeat it 3 time!!!!!!!!!!!!!!!!!! what a shame

Ordered on 29DEC, the expected delivery was planned on 06JAN. Till 08JAN there was no any update neither from the shop nor from the shipper. On 08JAN I contacted the shop with the question when the order was expected to be delivered. Received no answer but the order was suddenly scanned in the warehouse in Paris for shipping. So I take it they forgot to send it. On 12JAN and 13JAN wrote to the shop support again, no answer still. On 15JAN the local delivery courir appeared with the box. On 17JAN received an answer from the shop support that they see that the order was delivered. So generally: no replies from the customer support, no tracking info from the B2C shipper (Maersk), 0 communication. Never again.

Update 2: Contact number is not actually providing a contact centre, they recorded a voice message for 3 minutes long call centre queue, so they want you to believe the line is busy, which is not even a REAL line. sometimes it glitches and its telling you its a voice message! I believe all positive reviews here submitted by their fake accounts. I was lucky to use PAYPAL for payment, so I reported as scammers and I am waiting to get my refund soon. Even their responses here are copy paste, such a shame as they are scamming people who needs medical products, not only paypal buy I also take a further action for a legal claim for this website/ people behind!
Update: Still no information I am shortly reporting as a SCAM to my provider
Terrible experience overall! I ordered some urgent products that I need for my strict diet, while I was expecting delivery on 21/01/2026 I had an email saying my parcel has been RETURNED back to carrier!!! I have never ever requested return and I needed these products immediately! If there is no stock I can understand but how can you return parcel from middle of way with no meaningful explanation! Customer service number is not working, saying there is no service until 20th MAY? is this a joke!! No live chat no further support, when you finally managed to submit request via ENGLISH page, they return you with FRENCH auto email. I am in desperate situation without my needed products I have been waiting for weeks!!!!!!!!!!!!!!!!!!!!!!! absolute nightmare!!!! also no refund which I dont want refund I need my parcel!

I have been battling with easypara for a refund to no avail, they asked for my bank statement which was sent, but I was told to they will get back to me, I been waiting for close to a week now, my experience is nothing to write home about

I ordered some products more than a week ago, and they cancelled my order without informing me nor refunding me. I called many times but no answer - their customer service seems nonexistent. They’re not responding to my email either. This is completely unprofessional and unacceptable.

Everything went well, I had to wait a bit for the package to arrive (maybe because it was the Christmas season). Thank you.

My order failed and so I ordered again and they've charged me twice. I've tried calling and calling but no one answers and there's no email contact.

The web experience is too bad, Caton. I can't refresh it. Every time I choose a product, I have to go back to the first page.

Ery good customer service. Staff very helpful and respond quickly . Thank you

I recently placed an order with Easypara and had an amazing experience from start to finish. Everything was swift, seamless, and stress-free. My order was processed quickly and, to my surprise, it arrived well before the estimated delivery date.

Every single item was intact, carefully packaged, and exactly as described. It’s clear that Easypara takes great care in handling orders and ensuring customers receive their products in perfect condition.

I’m genuinely impressed with their efficiency and reliability definitely one of the smoothest online shopping experiences I’ve had in a while. I’ll gladly order from them again.

Waited a few weeks for my anti cholesterol tablets and too many excuses concerning the delivery I never received!
No customers services whatsoever.
I did get a refund after loads of emails. Not professional at all. Very disappointing!!

Ordered one day, delivered the next. With free delivery included the cost of the product was 25% less than in the nearest Parapharmacie.

I received my products well packed and on time. I can recommand this enterprise

the order as description and it's original products and arrived on time thank you