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Rated 1 out of 5 stars

They are fraudsters do not engage! They will hire you a car their agents cannot provide, bully and intimidate you into paying more and then have to get your money back through the credit card.

Rated 5 out of 5 stars

A comprehensive website that chooses comparable options for you, to rent a car. The website is very clear and intuitive. I use EasyTerra for 5 years now, to book a car in Europe, and they never disapp... See more

Rated 1 out of 5 stars

Dreadful company. I booked through EasyTerra only to find that I was not provided a car. I arrived at the designated address to collect a car but was turned away. Imagine planning a family holiday und... See more

Rated 5 out of 5 stars

This is the second time I've used EasyTerra and again found them to be excellent. They provide useful advice before picking up the car and were so helpful when Avis tried to charge me for another week... See more

Company details

  1. Vehicles & Transportation

Information provided by various external sources

EasyTerra Car Rental is an independent online car rental comparison agency. We compare the rates of well known international brands and combine them with the results of smaller local players, resulting in the best deals for everyone.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

728 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great platform for car rental

I have been using the Easyterra.com online platform to rent cars from local agencies for more than 10 years with great satisfaction. I recommend their service. You can always expect to get great deals.

October 31, 2022
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Rated 5 out of 5 stars

Good value for money

Initially I'm worry when reading some of the -ve review. Fortunately my experience was very pleasant. The whole process of booking to picking up the car was seamless. Everything that were promised were given including zero worry package at very competitive price. It was cheaper than booking directly to the car rental. Highly recommended.

September 8, 2022
Rated 2 out of 5 stars

Hidden charges in small print

So despite the parent company website outlaying the company goals to include 'transparency' and all that type of rubbish seems this doesn't cascade to Easyterra. After booking and reading the small print in the contract do I then see a little line about local road safety charges being payable on collection. So that's another €21 snuck in that wasn't quoted for.

September 17, 2022
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Rated 4 out of 5 stars

Good service

There was a bit of trouble with the initial reservation, but Easyterra was efficient and we got it solved within a few days.

July 1, 2022
Rated 5 out of 5 stars

East Terra makes international car…

East Terra makes international car rentals simple and easy. Our reservation was ready at a nearby location in Stockholm. We were upgraded for free with a quality automobile that made the ground part of our trip easy. Return at Copenhagen was even easier. We used Easy Terra before in Spain and will use it again on our next adventure.

June 13, 2022
Rated 1 out of 5 stars

They don't hold what they promise...

I have used Easyterra a couple of times in the past, and have always been quite satisfied. What I experienced this summer however let me change my mind, and I will not use Easyterra anymore.
I booked a car from a smaller rental agency in Italy via Easyterra. Since I wanted to pick up the car in one place and return it in another, I made sure to choose a vehicle that was advertised with "one-way surcharge included" on the Easyterra website. However, once I got the voucher, the surcharge was suddenly excluded. I contacted Easyterra before I picked up the car, but they said I should complain only once I had returned it again. However, when I did that, they told me that it's too late and I should have complained before...

August 26, 2022
Unprompted review
Rated 1 out of 5 stars

Not very good customer service

I reserved two cars in Milan. When the confirmation came in, one car had the wrong pick up timing (system's error). When called to rectify, the customer service person was so unhelpful and said "unless you can prove it's a system's change, I cannot do anything!" and wanted me to pay extra just to change the time to the one I booked originally!!

August 2, 2022
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Rated 5 out of 5 stars

Ordered a 7 seater VW Turan at…

Ordered a 7 seater VW Turan at Europecar Zurich via Easyterra. Al went well. Luckily did not have to use the Eassyterra’s full cover insurance, but if I may suggest: At pick up, always check thou rally the vehicle and at return point wait and get a confirmation that car has no scratch or dent !

July 2, 2022
Rated 1 out of 5 stars

Dishonest business practices

Dishonest business practices, absurd clauses hidden in the small print of the T&Cs to trip up the unwary. They brazenly kept our money, refusing to provide the car simply because we arrived to collect it 10 minutes outside a small window of time beyond our stated pickup time. Avoid at all costs

May 29, 2022
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Rated 5 out of 5 stars

Using EasyTerra

Using EasyTerra, we booked a car at CDG airport, France. The process was very straight forward and worked exactly as described. I would definitely use them again.

May 12, 2022

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