ebuy24.dk Reviews 

4,059
•
TrustScore 4.5 out of 5

4.4

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Rated 4 out of 5 stars

Nice cabinets however it’s a struggle to fit 2 pairs of running trainers in one section. Definitely wouldn’t fit 3 pairs of any type of shoes

Rated 4 out of 5 stars

Nice furniture and excellent quality. The items as I expected them to be, quality wise and good price! However, I didn't give 5 stars, because of the limited options in delivery. Even though I wanted... See more

Company replied

Rated 5 out of 5 stars

The delivery man is so approachable and friendly. Good system on delivering process. Might take some time,but worth waiting for product quality and price. Gave 5stars also for customer service f... See more

Rated 5 out of 5 stars

We ordered a bathroom cabinet with mirrors, it arrived in a reasonable time. Unfortunately, one of the mirror was damaged under the transport, which we only noticed later, when putting up the... See more

Company replied

Company details

  1. Furniture Store
  2. also in
  3. Interior Designer

Written by the company

Hos os finder du møbler til alle slags behov. Det kunne være spiseborde, spisestuestole, vitrineskabe, skænke, tv møbler og meget mere. Kig ind på vores shop og find den vare du ønsker, vi leverer indenfor få dage, da alle vores varer er på eget lager. Din vare bliver leveret fragtfrit til hele Danmark (undtaget ikke-brofaste øer). Ved spørgsmål kan du kontakte vores kundeservice på telefon 74532238 ma.-to. mellem 09.00 -14.00 og fredag mellem 09.00 -12.30, eller på mail under info@ebuy24.dk, som gerne vil være dig behjælpelig. Vi glæder os til en god handel.

ebuy24.dk - vi leverer hurtigt indenfor få dage

Written by the company

Sikker E-handel
En af Danmarks største møbelwebshops. E-mærket shop, fast lav pris. Let og bekvem.
Gratis fragt over 5000,- og hurtig levering
Vi har dygtige medarbejdere klar til at hjælpe dig. Ring 74532238 eller send os en mail på info@ebuy24.dk.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(4,059)

90 reviews in the last 12 months

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Rated 1 out of 5 stars

A bad quality and even worst costumer…

A bad quality and even worst costumer service. They said to send me a new product because of damage and I've been waiting for 6 months and contacted them. The product is out of production now so they can't offer anything instead, so I paid 2500 to have a damaged table.

August 15, 2022
Unprompted review
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Reply from ebuy24.dk

Hi Ivana.

The table you bought had some issues after 1.5+ years use. You contact us about it and we offer a compensation or a new table top.

That table top got lost in transport, without us knowing it, and when you contact us, 6- months later to ask about where it is, it's gone out of production.

We then doubled our offer of compensation 😊

Kind regards.
Jesper - Ebuy24.dk




Rated 5 out of 5 stars

Good service

July 30, 2022
ebuy24.dk logo

Reply from ebuy24.dk

Hello MMH.

Thank you for a short, sharp and 5 Star review ⭐️⭐️⭐️⭐️⭐️

We're happy that you had a good shopping esperience with us and we wish you a great summer ☀️😁

Kind regards
Jesper - Ebuy24.dk

Rated 4 out of 5 stars

very good quality for the price and…

very good quality for the price and very good support service but I would like to have delivery inside my apartment even if I would need to pay for that.

July 14, 2022
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Reply from ebuy24.dk

Hi Masoumeh.

When a customer gives us feedback like yours and follow it up with 4 ⭐️⭐️⭐️⭐️ We're always happy!

We work hard to help answer any questions at hand, and resolve potential challenges along the way.

Thank you very much for your fine review - have a great summer!

Kind Regards
Jesper - Ebuy24.dk

Rated 5 out of 5 stars
ebuy24.dk logo

Reply from ebuy24.dk

Hi Nella.

Thank You for the kind words. We're happy when the customer is happy and a 5 ⭐️⭐️⭐️⭐️⭐️ review and "Everything Perfect" is Exaclty what we're working hard for every day - Thank you very much and we hope you'll enjoy your new furniture for years to come 😊

Kind regards
Jesper - Ebuy24.dk

Rated 4 out of 5 stars

Quick dispatch and very responsive customer service

My order was quickly dispatched as per the expected delivery times, and customer service was very responsive. They helped patiently with queries about a product. One of the packages of my delivery could not be found by the courier company, and ebuy24 stayed in touch and followed up. I bought the 5 door New Mexico wardrobe, which is lovely--but just a note--it is an absolute nightmare to assemble and the assembly guide is not the best.

March 5, 2022
Rated 5 out of 5 stars

Great experience!

in simple words: great service. Fast delivery, well packed in furniture. It's not cheap but the quality is worth every penny.

December 30, 2021
Rated 3 out of 5 stars

The parcel arrived but with parts all…

The parcel arrived but with parts all over, luckily just one part was a little cracked. I recommend that you put more protective cover especially for long distance places. Overall thanks.

November 14, 2021
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Reply from ebuy24.dk

Hi Jolezya.

Thank you for your feedback regarding packaging. It is in everyones best interest that packaging is solid, to prevent the articles getting damaged during transport.

In the event of fx a cracked part as you describe you should contact our customer service to get the part replaced. We are happy to help.

Best regards
Jesper - ebuy24.dk

Rated 3 out of 5 stars

I paid a lot of money for laminated…

I paid a lot of money for laminated chip board with extremely complicated assembly instructions. I like the finished look but wanted better than IKEA for the price I paid (and IKEA's instructions are a lot easier to follow).

November 14, 2021
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Reply from ebuy24.dk

Hi Cher.

We are happy that you finished the assembly in spite of finding it complicated, and we are thrilled to hear that you happy with the furniture too.

Best regards
Jesper - ebuy24.dk

Rated 2 out of 5 stars

Delivery is sucks 👎🏻👎🏻👎🏻

I ordered delivery of the sofa to the specified place -garage in my case. When your delivery service took the couch out of their car, they made a big hole in the covering in one of the corners. This hole they done through cardboard and two protective covering. From which we can conclude that they threw him just to the floor. We didn’t have a time to send it back, because our guests come to us next day. And it was their bad. And sleep on the floor was not the best decision. So we had to buy a special stapler and fix this hole.
You have very bad delivery service 👎🏻👎🏻👎🏻

August 1, 2021
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Reply from ebuy24.dk

Hi Natalie.

It's unfortunate delivery, and you are always welcome to contact our customer service about damage done to the furniture or flaws. We are more than happy to help!

Kind regards
Jesper - Ebuy24.dk

Rated 1 out of 5 stars

Feel cheated

I would say that I had the worst experience in online shopping. Briefly, we ordered night tables called the Thames which we fell in love with so quickly. It took us only 30 min to realize that the product called Themes was 400 DKK less each in all other websites. We did not see it in the price-runner because they have changed one letter on the product name. (Smart!)

We called them to cancel the order but told that it has already been shipped and we have to return it again after receiving it. Fast delivery (Also smart- I wonder why)

The product was not the same as in the pictures. It was clearly edited and made much shinier than it is in reality. And of course, to return it, we had to pay a fee for it.

I think it is basically cheating and never from this website again!

February 25, 2021
Unprompted review

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