eCampus.com Reviews 

Quick delivery. Easy to navigate website.

Great overall experience with ordering and shipping

Got my book relatively quickly, and at a great price. Never communicated to customer service but company seems very nice and was very helpful.

I tried to reach out a few days after I placed my order to cancel it since it had not shipped after 3-5 days. I needed the book fast, so I wanted to cancel it to order the same book from my campus store (faster, but more expensive) and get a refund. Conveniently for this website, no one answered my email request until after the order was shipped. It felt shady to me. There was no phone number to call and the chatbot wasn’t helpful. Now, instead of getting my full refund (like I tried to do by canceling it before it was shipped as they requested), I lost over half of that money to shipping and a lack of care on their part. The package arrived a week later in good condition (that’s the only reason why this review has 2 stars). However, as a college student, I cannot be wasting money like this. I hope to see improvements in the speed and honesty at which the customer service employees address things. Otherwise, I may not be using this website again since I can find others that don’t ignore me conveniently until I loose more money.

Quick, easy, efficient. Had a great experience finding what I needed. They arrived sooner than I expected as well.

Super user friendly website, helpful delivery info and quick too.

I ordered a book for school that I needed ASAP, so I paid an extra $ 10 for expedited shipping. My husband used his card to purchase the book, and everything was fine. 30 min later, I got an email stating that my book was canceled due to payment issues. Although there was nothing wrong with his card! I contacted the live chat, which was just an automated bot. They couldn't even find my order, but they had NO problem charging my husband's card! STAY AWAY FROM eCampus Books!!!

Not a hardcover but advertised as such. Company never responded to my complaint about it. They're just a middle man drop shipper of textbooks.

Shipped on Time

I ordered three books for my school. Didn’t help that my teachers told me last minute. The books I needed. Was told my books will ship at the beginning of the following week. My books keep getting delayed and also one of my books just completely was canceled because it was “ lost in shipping” I’m now stuck here wondering what I’m supposed to do because now I have to wait for the refund from the books and also figure out how to get the book I need.

Easy to find required material. Quick shipping. I use it for all of my law school books.

I rented a textbook with ebook access on the campus website. I also paid $39.99 for one-day shipping which stated it would be delivered Monday, January 19th. I was never sent the ebook access code and the book did not arrive on January 19th. I ended up having to get a copy of the book elsewhere. When I tried to initiate a return for the book that did not arrive in time, I was told I would have to pay for a return shipping label, be charged a restocking fee, AND still have to pay for the overnight shipping that did not arrive overnight! Do not buy anything from these thieves!

Update: I returned the book two weeks ago (having to pay for the return shipping myself) and ai still have not received a refund. The tracking confirms that they have received the book. Now they have the book and my money!

Tracking did not work but the book arrived

Great book condition

Good books, no damage, and I’m happy I can rent

AsAsSasSass

Cancelled the order the next day via their online service and was told by the bot that it would be cancelled and my money would be refunded. The booked shipped anyways and now i'm charged 21 dollars and have to reship the book back. Unethical.