eCampus.com Reviews 3,531

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 400 reviews, reviewers had a great experience with this company. Many customers are very happy with the quality of the products received, often noting that books arrive in excellent condition, even when rented or used. People frequently find the prices to be affordable, saving a significant amount compared to other options, and appreciate the convenience of renting textbooks. The delivery service is often praised for being timely, with many orders arriving sooner than expected and tracking information provided. However, some customers also noted issues with delivery times, experiencing significant delays or books being lost in shipping, which impacted their ability to start readings on time. There were also instances where orders were cancelled or incorrect items were sent, and some people expressed dissatisfaction with the return process, including unexpected fees or difficulties with customer service.

What people talk about most

Product

People report ambiguous experiences with product availability and condition. Many customers received books in... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many praising fast shipping, prompt arrivals,... See more

Order

Clients share ambiguous opinions on order experiences, with many expressing significant frustration due to... See more

Quality

Customers consistently note positive experiences with quality, with many reviewers reporting that books... See more

Price

Consumers find price to be ambiguous, with many reviewers appreciating the affordability and great prices,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The order started off on a bad note as there was initially no product (textbook) available. Once the product was made available, the shipment progressed nicely to the point of delivery. I have the pro... See more

Rated 4 out of 5 stars

price was the lowest for this book and it is still outrageous, especially in a time when print is not the first option for most.

Rated 5 out of 5 stars

I was in the market for a piano book for my daughter. She is a drummer. But as a music major she has learned other instruments in her classes. Knowing she won't likely use the books when the class i... See more

Rated 5 out of 5 stars

The digital textbook arrived almost immediately after we placed our order. This prompt service allowed me to access the book and start completing assignments. It was also easy to locate and easy to ac... See more


Company details

  1. Media & Publishing

Information provided by various external sources

Our goal at eCampus.com is to provide students access to the largest selection of textbooks at the lowest possible prices. With over 4 million titles available, we offer students access to used textbooks, new textbooks, eTextbooks and textbook rentals. Additionally, students can sell back their textbooks to us through our simple online buyback program.

About eCampus.com

Written by the company

We're committed to our customers!
We have a longstanding commitment to treat our customers right and ensure they have the best experience possible. Our customers rent, buy and sell their textbooks confidently through eCampus.com.

Contact info

3.9

Great

TrustScore 4 out of 5

4K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

My order was canceled

My order was canceled. Then reordered and payed for express shipping and receive the book 2 and half weeks late. It took a month and a half to receive this book.

March 3, 2026
Unprompted review

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