The order started off on a bad note as there was initially no product (textbook) available. Once the product was made available, the shipment progressed nicely to the point of delivery. I have the pro... See more
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Review summary
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Reviews shaping this summary
price was the lowest for this book and it is still outrageous, especially in a time when print is not the first option for most.
Glad eCampus replaced a poor condition used book with a quality used book. Thank you.
I was in the market for a piano book for my daughter. She is a drummer. But as a music major she has learned other instruments in her classes. Knowing she won't likely use the books when the class i... See more
Company details
Information provided by various external sources
Our goal at eCampus.com is to provide students access to the largest selection of textbooks at the lowest possible prices. With over 4 million titles available, we offer students access to used textbooks, new textbooks, eTextbooks and textbook rentals. Additionally, students can sell back their textbooks to us through our simple online buyback program.
About eCampus.com
Written by the company
- We're committed to our customers!
- We have a longstanding commitment to treat our customers right and ensure they have the best experience possible. Our customers rent, buy and sell their textbooks confidently through eCampus.com.
Contact info
2373 Palumbo Drive, 40509, Lexington, United States
- 1-877-322-6787
- eservice@ecampus.com
- www.ecampus.com
4.0
Great
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
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My order was promptly dispatched.
May 8, 2026
Unprompted review
It's good I received the book
May 3, 2026
Unprompted review
I would not rent books from this ecampus
I would not rent books from this company. I am convinced they have 2 people working here and AI runs the rest. I rented a school book and it was scheduled to be here on Saturday. I got a notice Sunday saying they did “not know” when it would show up. No time given. I needed this book so BOUGHT it off Amazon cheaper. I attempted to cancel my order and there was no one to talk to in customer service. All Spencer, AI generated bot. Finally Betsy got back to me, she was useless. I asked her MULTIPLE times for a return shipping address. It has been TWO WEEKS and I have yet to get a shipping return label and send my book for a return. They tell me “your order hasn’t been processed”. It’s been TWO WEEKS AI Spencer. They are shady and a scammy company. You are better off with Amazon. Do not order books from them.
May 21, 2026
Unprompted review
Easy and quick
April 29, 2026
Unprompted review
Received in a timely manner and the…
Received in a timely manner and the book was in excellent condition.
May 17, 2026
Unprompted review
Received 1 of 2 volumes & no resolution
I only received 1 of 2 volumes in the mail (proof of images provided to customer service). Received various "Thank you for your patience" responses from customer service. 4 months later, still no resolution, not even an accommodation to access the textbook digitally in the meantime.
January 22, 2026
Unprompted review
Half of my order was cancelled
Half of my order was cancelled. I only received 1 of the two books I ordered. eCampus did not give me a reason or attempt to replace the missing item. It did give me a credit voucher though.
April 26, 2026
Unprompted review
Slow shipping
Yes, the prices are affordable, but the shipping leaves much to be desired. The sellers need to be aware that when a book is rented or purchased, people expect a quick turnaround, especially with textbooks. DO BETTER ECAMPUS 🙄
May 8, 2026
Unprompted review
The books I received were in perfect…
The books I received were in perfect condition! I got them in a very timely manner and at a great price. I will be ordering again. Thanks for saving me tons of money. From a Mom of 2 on a budget just trying to go back to school! lol
May 2, 2026
Unprompted review
Replacement book
Glad eCampus replaced a poor condition used book with a quality used book. Thank you.
April 13, 2026
Unprompted review
Great and on time
April 17, 2026
Unprompted review
My order got cancelled twice and the…
My order got cancelled twice and the notification that this had happened came a day later, which delayed me two days.
April 6, 2026
Unprompted review
The order started off on a bad note as…
The order started off on a bad note as there was initially no product (textbook) available. Once the product was made available, the shipment progressed nicely to the point of delivery. I have the product (textbook) Thanks.
April 19, 2026
Unprompted review
While I found the overall experience to…
While I found the overall experience to be satisfactory, I particularly appreciated that my order arrived promptly and exactly on time. Thank you for the efficient service.
April 6, 2026
Unprompted review
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