eco4 Reviews 

663
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers often point out that the overall service is exceptionally prompt, reliable, and handled with great efficiency from start to finish. People frequently mention that urgent repairs, such as fixing leaks and installing new boilers, are completed on time without leaving any mess behind. Consumers consistently highlight the technical staff as extremely professional, highly knowledgeable, and genuinely friendly during every single home visit. Reviewers deeply appreciate how office teams and field workers constantly go above and beyond to ensure every single plumbing or heating issue is thoroughly resolved with absolute care.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting professional, knowledgeable, and... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing the team as extremely professional,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

bath - metal plughole disintegrated so outlet pie had got detached which would have caused major water damage if not repaired. Fortunately I realised not to run any water. Eco4 came & fixed it pronto... See more

Rated 5 out of 5 stars

I just wanted to pass on a big THANK YOU to your Cavity Wall Insulation Installers -Nicky Thompson & Team. Who were both really hardworking - (in very cold conditions.) They went the 'extra mile' t... See more

Rated 5 out of 5 stars

Mike is a true professional, competent and caring. The work was started and completed on time, with no mess left behind. We received clear instructions how to use the boiler and program the thermost... See more

Rated 5 out of 5 stars

Mike is friendly, reliable and delivered an excellent service to myself. His price was reasonable and he didn’t rush for payment. I would highly recommend him to others.


Company details

  1. Gas Installation Service

Written by the company

24hr service - Free quotes - Boiler Breakdowns - Installs - Gas - Renewables - Powerflush | No job too small!


Contact info

4.9

Excellent

TrustScore 5 out of 5

663 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(663)

60 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 1 out of 5 stars

Be wary of eco 4…

Be very carefull dont get bitten like we have . Had eco 4 round from mudlands we live in merseyside promising us great offer new boiler they say mothing in life is free dont they .fitted boiler end may this week first time put heating on water pouring from boiler phoned eco 4 up kept fobbing us off putting phone down promising someone will come out ha no chance even john the plumber keeps changing days hes coming out so folkes be aware once fitted they just walk away when you have a problem .

September 14, 2025
Unprompted review
Rated 5 out of 5 stars

Saved our weekend away!

We were due to go away for the weekend, leaving our (grown up) kids at home. The morning we were due to leave, our boiler lost pressure and despite my best efforts, refused to come back up to operating pressure. Not wanting to leave the kids without any hot water we contacted eco4.

Mike arrived quickly, and got the boiler back up to operating pressure, allowing us to leave on time for our break.

Have use eco4 before and they have always been very friendly and efficient. Can’t fault their service at all.

September 5, 2025
Advertisement
Advertisement
Rated 5 out of 5 stars

Great job

Great job! Installation of hobs, unplugging old gas fireplace. Timely, tidy & great interaction! Thank you guys!

August 11, 2025
Advertisement
Rated 5 out of 5 stars

Rob and Archie Loft Team...should be the A Team

On Friday, possibly the hottest day of the year, Rob and Archie, the Loft Team, arrived to insulate my loft. Despite horrendous conditions, they were hardworking, and still managed to remain cheerful and courteous. I cannot recommend these guys enough. They certainly went above and beyond in the heat.

July 11, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Superb job!

Ravi and his team were amazing, super professional, came early in the morning and did an amazing job. They installed an aircon unit in our loft bedroom and despite restricted access through the eaves, they found a way to get it done without a single scratch left on the walls.
Ravi and his colleague were super friendly and simply professional!
We couldn't be happier with our choice of eco4!

April 29, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look