eCompanies Reviews 2,447

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I called an accountant to setup a new company,I was told it might take a week in order to prepare and lodge the paperwork and would cost over $1000.A friend suggested to give ecomapnies a try.I was he... See more

Rated 3 out of 5 stars

Great service -however trying to get support has been futile. I've emailed 3 times, there's no phone number listed for the firm only email - and they don't reply. Frustrating. However if you know wha... See more

Rated 4 out of 5 stars

The registration process was seamless. The document presentation is better than another one I used. Only let down by a question I emailed prior to incorporation which was never answered. But no big de... See more

Rated 5 out of 5 stars

As always, eCompanies efficiently and effectively handles my interface with ASIC when it comes to reserving and managing my corp business names. ASIC is so clumsy and eCompanies just deals with it sm... See more

Company details

  1. Business to Business Service
  2. Cloud Computing Service

Information provided by various external sources

eCompanies are the Online Australian Company Registration experts. We make forming your Australian Company Registration easy, 24x7, 100% online in minutes


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Almost impossible to get in touch let…

Almost impossible to get in touch let alone get a reply. I’ve been trying for months to get hold of someone to talk to but no luck!
I’d appreciate a call from a human to discuss my situation with you guys. 0419553996

May 7, 2023
Rated 1 out of 5 stars

What happened to CUSTOMER SERVICE?…

I have had repeated messages totally ignored, no-one answers any Chat Messages, it is so frustrating. Registering companies and business names is serious business and any company that is in this space should communicate with their customers, e-companies don't honour that commitment. I have dealt with them since 2015 and it was never like that. Maybe they have new owners who simply don't care?

March 2, 2023
Rated 1 out of 5 stars

Bad customer service

I've contacted them numerous time via email and didn't receive any response. Their website doesn't seem to be working. Are they even for real?

March 2, 2023
Unprompted review
Rated 1 out of 5 stars

I can't say bad service when I didn't receive ANY!

When renewing I also emailed eCompanies requesting some specific information (basic stuff) and asked for the appropriate info to be emailed. Hitherto there has not been anything back in response from eCompanies. So they takes ya money, but doesn't complete their part of the bargain, so to speak! Bad!

February 11, 2023
Rated 1 out of 5 stars

Worst Company Set-Up Experience

First ordered a Company for a client on 13/12/22. After numerous message through the online system, and finally contacting Infotrack several times (holding Company - call them if you are stuck even though their customer service is almost as appalling), client received their hard documents without signature last week of January 2023. Requested for Infotrack to contact me on several 3 occassions and they never returned the call. Was emailed tracking information to which it showed as delivered to Wentworth Point, NSW - client is in the Northern Territory. Will never order from them again, and have never had such a terrible experience.

December 12, 2022
Unprompted review
Rated 4 out of 5 stars

The registration process was seamless

The registration process was seamless. The document presentation is better than another one I used. Only let down by a question I emailed prior to incorporation which was never answered. But no big deal because I found out myself later.

February 3, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look