Ecotile Flooring Ltd Reviews 

521
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We would like to thank Arek our fitter who laid our garage floor , he was prompt on time and and done an excellent job laying the floor tiles, the garage looks wonderful. We would also like to thank... See more

Rated 5 out of 5 stars

Excellent communications, and friendly sales staff. We have used Ecotile several times in the past and have no complaints on service, price or the quality of the tiles - we use them in our business s... See more

Company replied

Rated 5 out of 5 stars

I had an uneven concrete slab floor for my warehouse, the owner came out and surveyed the quote which was a nice touch. Great team, professional approach from start to finish. All Health & Safety... See more

Company replied

Rated 5 out of 5 stars

I had need of some extra tiles to finish the job. Ecotile managed to supply the quantity required and perfectly colour matched within 24 hours. Great service. My garage floor is now finished and both... See more

Company replied

Company details

  1. Manufacturer

Information provided by various external sources

High quality, accredited flooring products and technical support are vital components of any robust operational plan; unfortunately, important issues such as fire or slip rating certifications are often overlooked until something goes wrong. Failure to employ due diligence and good practice when selecting an appropriate flooring can result in costly replacements, lengthy delays and insurance claims being refused. “At Ecotile we continually invest in international testing, certification and approval processes in order to provide total confidence to our customers. In parallel, we frequently work with customers to resolve legacy issues that they have experienced with an inappropriate flooring system.” James Gedye, CEO & Founder of Ecotile


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4.9

Excellent

TrustScore 5 out of 5

521 reviews

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4.9

All reviews

(521)

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Rated 5 out of 5 stars

Ecotile Flooring

Nice Product. Very easy to install. Excellent customer servive

August 8, 2019
Unprompted review
Ecotile Flooring Ltd logo

Reply from Ecotile Flooring Ltd

Thanks for your review Joe, it's great to hear you're happy with everything!

Regards,
Lucinda

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Rated 5 out of 5 stars

Great to do business with Ecotile…

Great to do business with Ecotile Flooring. My order was handled very professionally.

August 7, 2019
Unprompted review
Ecotile Flooring Ltd logo

Reply from Ecotile Flooring Ltd

Dear Ian,
Thanks very much for your business and your feedback.

Regards,
Lucinda

Rated 5 out of 5 stars

Nice product - I would recommend

I have been pleased with the overall experience dealing with Ecotile Flooring Ltd.
The members of the team I have interfaced with have been friendly and helpful.
Although not directly due to Ecotile - I was disappointed that the courier who delivered the tiles caused quite some damage to our tarmac driveway and seemingly was not concerned.
Although only just laid, the tiles are great. Beware that the surface will mark if you drag a heavy / solid object across them. Overall a great material and I would certainly recommend.

July 31, 2019
Unprompted review
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Reply from Ecotile Flooring Ltd

Dear Simon,
Thank you for your feedback, I am sorry to hear the delivery driver did not meet the high standards we expect from our suppliers - I will take this up with the transport company. It's good to hear you're happy with your tiles; like most surfaces if you drag something heavy across them it may leave a mark, it might be worth considering applying a protective seal if this will be a regular event. Thank you again for your recommendation.

Regards,
Lucinda

Rated 5 out of 5 stars

Ecotile 500/10 Smooth

Quick delivery, Zoe was great to liaise with and getting s sample out. Order was straight forward and again Zoe dealt with professionally and delivered next day. Tiles laid easily and cutting to shape simple job. Just have to see how they stand up to M/c on jack when time comes.

July 31, 2019
Unprompted review
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Reply from Ecotile Flooring Ltd

Dear Craig,
Many thanks for your feedback, I will pass on your comments to Zoe. The tiles will withstand your M/c on the jack, if you move the jack afterwards there may be a small decompression but this will disappear after a while.

Regards,
Lucinda

Rated 5 out of 5 stars

Great service, great product

Great product, service and flooring solution. Thank you.

July 31, 2019
Unprompted review
Ecotile Flooring Ltd logo

Reply from Ecotile Flooring Ltd

Thanks for your review Matt, glad to hear you're happy with everything!

Regards,
Lucinda

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Rated 5 out of 5 stars

My home garage floor needed repair work…

My home garage floor needed repair work before they started. They didn't hesitate in finding a solution. By the next day the floor was tiled, and now my garage looks wonderful. I couldn't wish for better service.

July 26, 2019
Unprompted review
Ecotile Flooring Ltd logo

Reply from Ecotile Flooring Ltd

Dear Chris,
Many thanks for your feedback; it's always a pleasure to hear from a delighted customer!

Regards,
Lucinda

Rated 5 out of 5 stars

Great service and delivery

Great service and delivery. I will be using again.
Thank you

July 24, 2019
Unprompted review
Ecotile Flooring Ltd logo

Reply from Ecotile Flooring Ltd

Thanks for your review Andrew, we look forward to doing business with you again in the future.

Regards.
Lucinda

Rated 5 out of 5 stars

Excellent product

Excellent product. An early misunderstanding was resolved very positively and without a quibble by customer service. I would certainly buy again from Ecotile.

July 15, 2019
Unprompted review
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Reply from Ecotile Flooring Ltd

Dear Barry,
Glad to hear we got everything sorted out for you and that you're a satisfied customer!

Regards,
Lucinda

Rated 5 out of 5 stars

Excellent

Excellent, top quality product & easy to lay & trim

July 12, 2019
Unprompted review
Ecotile Flooring Ltd logo

Reply from Ecotile Flooring Ltd

Thanks very much for your feedback, it's great to hear you're happy with everything.

Regards,
Lucinda

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Rated 5 out of 5 stars

Brilliant customer service from Vera

Brilliant customer service from Vera. Very helpful and very friendly.

July 10, 2019
Unprompted review
Ecotile Flooring Ltd logo

Reply from Ecotile Flooring Ltd

Dear Derek,
Many thanks for your review, Vera will be delighted to hear you are happy with her customer service.
Regards,
Lucinda

Rated 5 out of 5 stars

Pleasure to deal with!

The sales team were responsive. They sent me samples quickly, and followed up enough to stay in touch but not so much to be annoying. When I suddenly required the tiles the next day, they arranged next day delivery. Pleasure to deal with and fantastic product.

July 3, 2019
Unprompted review
Ecotile Flooring Ltd logo

Reply from Ecotile Flooring Ltd

Dear Martin,
Thank you very much for your feedback, I will pass on your comments to the sales team as this is something we work very hard to achieve. Enjoy your new floor!
Regards,
Lucinda

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Rated 5 out of 5 stars

First class in every way

Fantastic service from enquiry to purchase to installation. Faultless

July 3, 2019
Unprompted review
Ecotile Flooring Ltd logo

Reply from Ecotile Flooring Ltd

Thank you very much Hugh!
Regards,
Lucinda

Rated 5 out of 5 stars

very helpful in choosing the tile I…

very helpful in choosing the tile I would like and the amount required, rapid delivery, and to top it of the floor looks great

July 3, 2019
Unprompted review
Ecotile Flooring Ltd logo

Reply from Ecotile Flooring Ltd

Dear Michael,
Many thanks for your feedback, it's great to hear we got everything right!
Regards,
Lucinda

Rated 5 out of 5 stars

Extra tiles.

Excellent service ordered extra tiles for my garage floor. Arrived the next day. These tiles were to join up with tiles i already have with this company and they have finished my garage floor off perfect. Les

July 3, 2019
Unprompted review
Ecotile Flooring Ltd logo

Reply from Ecotile Flooring Ltd

Dear Les,
Glad to hear you've finished your floor and that it's looking good!
Regards,
Lucinda

Rated 5 out of 5 stars

Excellent communications, friendly sales staff

Excellent communications, and friendly sales staff. We have used Ecotile several times in the past and have no complaints on service, price or the quality of the tiles - we use them in our business showroom and they set the equipment apart from the floor and give the WOW! effect. Superb, and highly recommended.

June 29, 2019
Unprompted review
Ecotile Flooring Ltd logo

Reply from Ecotile Flooring Ltd

Dear Andy,
Thank you very much for this fantastic feedback; it's brilliant to hear you're happy with everything. If you have any photos of your showroom I'd love to see them! lucinda@ecotileflooring.com
Regards,
Lucinda

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Rated 5 out of 5 stars

Excellent service

Excellent service thank you Ben, quality product I have already recommended you, and my customers love it. Thank you

June 28, 2019
Unprompted review
Ecotile Flooring Ltd logo

Reply from Ecotile Flooring Ltd

Dear Dean,
Thanks for your feedback, it's good to hear your customers are impressed. We hope to do business with you again in the future!
Regards,
Lucinda

Rated 5 out of 5 stars

Found the staff to be very professional…

Found the staff to be very professional and friendly. They are efficient with dealing with your order.
Would definitely recommend this company.

June 27, 2019
Unprompted review
Ecotile Flooring Ltd logo

Reply from Ecotile Flooring Ltd

Many thanks for your recommendation, we greatly appreciate it.
Regards,
Lucinda

Rated 5 out of 5 stars

Great Company, great product!

I had need of some extra tiles to finish the job. Ecotile managed to supply the quantity required and perfectly colour matched within 24 hours. Great service. My garage floor is now finished and both my wife and myself are impressed with the transformation. Downside is I now feel the need to constantly clean it to keep it looking good! Considering how relatively small my order must be to them, the service from this Company has been outstanding and I would happily recommend them to anybody.

June 27, 2019
Unprompted review
Ecotile Flooring Ltd logo

Reply from Ecotile Flooring Ltd

Dear Mr Harridge,
Thank you very much for your review, it's a pleasure to hear you are happy with every aspect of your experience with our company - especially the customer service. All our customers are important to us no matter how small! Enjoy your floor and if you need any recommendations regarding cleaning please do get in touch.
Regards,
Lucinda

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