Ecotile Flooring Ltd Reviews 

521
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We would like to thank Arek our fitter who laid our garage floor , he was prompt on time and and done an excellent job laying the floor tiles, the garage looks wonderful. We would also like to thank... See more

Rated 5 out of 5 stars

Excellent communications, and friendly sales staff. We have used Ecotile several times in the past and have no complaints on service, price or the quality of the tiles - we use them in our business s... See more

Company replied

Rated 5 out of 5 stars

I had an uneven concrete slab floor for my warehouse, the owner came out and surveyed the quote which was a nice touch. Great team, professional approach from start to finish. All Health & Safety... See more

Company replied

Rated 5 out of 5 stars

I had need of some extra tiles to finish the job. Ecotile managed to supply the quantity required and perfectly colour matched within 24 hours. Great service. My garage floor is now finished and both... See more

Company replied

Company details

  1. Manufacturer

Information provided by various external sources

High quality, accredited flooring products and technical support are vital components of any robust operational plan; unfortunately, important issues such as fire or slip rating certifications are often overlooked until something goes wrong. Failure to employ due diligence and good practice when selecting an appropriate flooring can result in costly replacements, lengthy delays and insurance claims being refused. “At Ecotile we continually invest in international testing, certification and approval processes in order to provide total confidence to our customers. In parallel, we frequently work with customers to resolve legacy issues that they have experienced with an inappropriate flooring system.” James Gedye, CEO & Founder of Ecotile


Contact info

4.9

Excellent

TrustScore 5 out of 5

521 reviews

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4.9

All reviews

(521)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Very helpful with product design and…

Very helpful with product design and selection and delivery is very quick,

The aftersale are also brilliant :)

Thanks

June 26, 2019
Unprompted review
Ecotile Flooring Ltd logo

Reply from Ecotile Flooring Ltd

Dear Ben,
Thanks very much for your feedback, glad to hear you're happy with everything!
Regards,
Lucinda

Rated 5 out of 5 stars

Very helpful service

Very helpful service. I just needed to replace some damaged tiles - they helped identify the correct tiles, matched the price I'd originally paid, and sent them swiftly - what more could you ask?

June 20, 2019
Unprompted review
Ecotile Flooring Ltd logo

Reply from Ecotile Flooring Ltd

Dear John,
Many thanks for your review, it's such an advantage being able to replace a few tiles without any disruption to create a floor that's good as new!
Regards,
Lucinda

Rated 5 out of 5 stars

When I called to discuss my…

When I called to discuss my requirements I found the lady i dealt with very informative and able to give advice regarding the supply and fitting - the product arrived the following day and am very pleased with the end result - would certainly recommend

June 20, 2019
Unprompted review
Ecotile Flooring Ltd logo

Reply from Ecotile Flooring Ltd

Dear Kevin,
Thanks very much for your review; it's always good to hear a customer is happy with everything!
Regards,
Lucinda

Rated 5 out of 5 stars

Excellent!

Very good service and excellent customer support. After finishing our new lab we realized we will need a few more tiles to complete our flooring. Ecotile was extremely generous and send those free of charge.

Could not recommend more.

June 19, 2019
Unprompted review
Ecotile Flooring Ltd logo

Reply from Ecotile Flooring Ltd

Dear Matej,
Thank you very much for your feedback, it's great to hear you are happy with our tiles and customer service. If you could send me some photos of the lab when it's finished I would very much like to see them - my email address is lucinda@ecotileflooring.com

Regards,
Lucinda

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Rated 5 out of 5 stars

I had an uneven concrete slab floor for…

I had an uneven concrete slab floor for my warehouse, the owner came out and surveyed the quote which was a nice touch.

Great team, professional approach from start to finish. All Health & Safety & method statements in place prior to starting. They arrived on time and finished on time.

Good honest people to do business with, highly recommended!!

June 12, 2019
Unprompted review
Ecotile Flooring Ltd logo

Reply from Ecotile Flooring Ltd

Dear Mr Keshwara,
Thank you very much for your kind review it is greatly appreciated. We all work very hard to deliver a high quality product and an excellent level of customer service so it is very gratifying to hear we've done a good job!
Regards,
Lucinda

Rated 5 out of 5 stars

Great pre sales support from Zoe @…

Great pre sales support from Zoe @ Ecotile, so good we plan to order more tiles for additional areas!

June 11, 2019
Unprompted review
Ecotile Flooring Ltd logo

Reply from Ecotile Flooring Ltd

Dear Vanessa,
Many thanks for your feedback, I'll pass your comments on to Zoe. We look forward to doing business with you in the future!
Regards,
Lucinda

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Rated 5 out of 5 stars

Great Product

Great Product, Fast Efficient Service

May 28, 2019
Unprompted review
Ecotile Flooring Ltd logo

Reply from Ecotile Flooring Ltd

Thanks Nathan!
Regards,
Lucinda

Rated 5 out of 5 stars

Good friendly service

Good friendly service, ordered after 13:00, ready for collection before 16:00.
Second order placed arrived next day

May 23, 2019
Unprompted review
Ecotile Flooring Ltd logo

Reply from Ecotile Flooring Ltd

Dear Jim,
It's great to hear we were so efficient preparing your orders! Many thanks for your review.
Regards,
Lucinda

Rated 5 out of 5 stars

Eco tile were helpful and friendly and…

Eco tile were helpful and friendly and had my order ready very quickly.

May 23, 2019
Unprompted review
Ecotile Flooring Ltd logo

Reply from Ecotile Flooring Ltd

Dear Claire,
Thanks for taking the time to give us your feedback, it's great to hear you're happy with everything.
Regards,
Lucinda

Rated 5 out of 5 stars

Very understand on our needs and…

Very understand on our needs and delivery on time as promised

May 23, 2019
Unprompted review
Ecotile Flooring Ltd logo

Reply from Ecotile Flooring Ltd

Dear Paul,
Thanks for your feedback, glad to hear you're happy.
Regards,
Lucinda

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Rated 5 out of 5 stars

Fantastic service from order placement…

Fantastic service from order placement to receipt of goods. The flooring is also of exceptional quality as expected.

May 22, 2019
Unprompted review
Ecotile Flooring Ltd logo

Reply from Ecotile Flooring Ltd

Dear Alan,
Many thanks for your review; it's always a pleasure to hear we've got everything right!
Regards,
Lucinda

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Rated 4 out of 5 stars

Accommodating and quick installation

Accommodating and quick installation. Were able to work around our production.

May 1, 2019
Unprompted review
Ecotile Flooring Ltd logo

Reply from Ecotile Flooring Ltd

Hi,
That's definitely a huge advantage of our tiles, great to hear we were able to install your floor without causing any disruption.
Regards,
Lucinda

Rated 5 out of 5 stars

Beata from sales was excellent

Beata from sales was excellent, I emailed an inquiry and got a quote in hours, the 7mm tiles look well made and durable.

Happy to recomend.

Steve Dunn

April 29, 2019
Unprompted review
Ecotile Flooring Ltd logo

Reply from Ecotile Flooring Ltd

Dear Stephen,
Thank you very much for your recommendation; I have passed your comments on to Beata.
Regards,
Lucinda

Rated 5 out of 5 stars

Ecotile flooring

Quick service, great product. Highly recommended!!

April 25, 2019
Unprompted review
Ecotile Flooring Ltd logo

Reply from Ecotile Flooring Ltd

Thanks Ross!
Regards,
Lucinda

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