Eden.co.uk Reviews 

7,530
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,971 reviews, reviewers overwhelmingly had a great experience with this company and its services. Customers frequently praise the quick delivery and securely wrapped packages that ensure items arrive in pristine condition. Shoppers also find the online ordering process very straightforward and simple to navigate. Furthermore, consumers appreciate the helpful and professional staff who readily offer useful advice on various products. However, some people mentioned that their parcels were delayed or experienced frustrating issues with the courier service during transport. A few reviewers noted that orders had unfortunately not arrived as expected by the scheduled date, causing unexpected inconvenience and delivery delays.

What people talk about most

Delivery service

Customers report positive experiences with delivery service, frequently highlighting promptness and safe... See more

Product

Clients share positive opinions on product, highlighting the great selection of books, cards, and bibles... See more

Order

Users describe positive interactions with order, highlighting the clear website and helpful phone assistance.... See more

Service

Customers consistently note positive experiences with service, highlighting helpful and friendly staff who... See more

Quality

People report positive experiences with quality, expressing overall satisfaction with items received in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to connect with. Great selection of various Bibles. Even explaining font text size (8pt) & it's millimeter size comparison. Now I know font sizing which is crucial for those of poor sight. Over... See more

Company replied

Rated 5 out of 5 stars

Ordered a mug for my husband for Fathers Day which looked fine but leaked when used for the first time. A hairline crack could be seen after using hot water to make coffee. Contacted customer service... See more

Company replied

Rated 5 out of 5 stars

I had a problem with the delivery of my order, it disappeared into the ether known as In-Post. I contacted Eden, explaining the situation and they really went above and beyond by re-issuing my order,... See more

Company replied

Rated 5 out of 5 stars

Lovely products, great quality. Some small print - having an example would help me buy the correct thing. Can’t be bothered to send it back though. Great selection, quick delivery service. Problem wit... See more

Company replied


Company details

  1. Christian Book Store

Written by the company

Eden.co.uk your one-stop-shop for Christian resources.


Contact info

4.8

Excellent

TrustScore 5 out of 5

8K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(7,530)

1,923 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service and Helpful

Excellent service from helpful member of team. I required urgent order having been let down by another supplier.

July 24, 2026
Eden.co.uk logo

Reply from Eden.co.uk

Hi John
Thank you for your order and for reviewing your experience with Eden. We really appreciate your feedback.
Donna - Eden Customer Service Team

Rated 5 out of 5 stars

Fantastic website

Great range of products really good website, good customer service, quick dispatch and great packaging its a pity yodel/in post courier has let you down on every delivery I've had, would love a quicker delivery with either royal mail, evri or dpd.

July 24, 2026
Eden.co.uk logo

Reply from Eden.co.uk



Hi Louise
Thank you for leaving us feedback.
We appreciate you comments and will use this to improve our deliveries.
Chad - Eden Customer Service Team



Rated 5 out of 5 stars

Super quick delivery

Super quick delivery! Easy ordering too

July 24, 2026
Eden.co.uk logo

Reply from Eden.co.uk



Hi Trevor
Thanks for your order and for reviewing your experience with Eden.
We really appreciate your feedback.
Chad  - Eden Customer Service Team



Rated 5 out of 5 stars

Excellent service

Easy to order and my book came extremely quickly

July 24, 2026
Eden.co.uk logo

Reply from Eden.co.uk



Hi Gillian
Thanks for ordering with Eden and taking the time to leave a review.
We really appreciate your feedback.
Chad - Eden Customer Service Team



Rated 5 out of 5 stars

Quick dispatch of items ordered.



Quick dispatch of items ordered.
On time delivery in excellent condition, with items as described.

July 21, 2026
Eden.co.uk logo

Reply from Eden.co.uk

Hi,
Thanks for your order and for reviewing your experience with Eden.
We really appreciate your feedback.
Colin - Eden Customer Service Team

Rated 5 out of 5 stars

Great choice

It is great to a good source of Christian literature

July 16, 2026
Eden.co.uk logo

Reply from Eden.co.uk

Hi Mr James,
Thanks for ordering with Eden and taking the time to leave a review.
We really appreciate your feedback.
Colin - Eden Customer Service Team

Rated 5 out of 5 stars
Eden.co.uk logo

Reply from Eden.co.uk

Hi Geoff,
Thanks for ordering with Eden and taking the time to leave a review.
We really appreciate your feedback.
Colin - Eden Customer Service Team

Rated 5 out of 5 stars

Great

Your One-Stop online store for wonderful christian books and materials. Search no further

February 26, 2026
Eden.co.uk logo

Reply from Eden.co.uk

Hi,
Thanks for ordering with Eden and taking the time to leave a review.
We really appreciate your feedback.
Colin - Eden Customer Service Team

Rated 5 out of 5 stars

Easy to order

Easy to order. Prompt accurate delivery. Thank you.

July 22, 2026
Eden.co.uk logo

Reply from Eden.co.uk

Hi Barbara,
Thanks for your custom and your review.
We really appreciate your feedback.
Colin - Eden Customer Service Team

Rated 5 out of 5 stars

Excellent service.

Excellent service.

You kept me updated with the whereabouts of my parcel with no messing about.

July 22, 2026
Eden.co.uk logo

Reply from Eden.co.uk

Hi Lorna,
Thanks for your custom and your review.
We really appreciate your feedback.
Rich - Eden Customer Service Team

Rated 5 out of 5 stars

Christian resources

Always satisfied with service and range of products

July 2, 2026
Eden.co.uk logo

Reply from Eden.co.uk

Hi Christine,
Thank you for leaving us feedback.
We appreciate you choosing Eden!
Rich - Eden Customer Service Team

Rated 5 out of 5 stars

My order was delivered on time as…

My order was delivered on time as expected, so I was ready for Sunday.
The person who did the delivery was courteous.

July 22, 2026
Eden.co.uk logo

Reply from Eden.co.uk

Hi Richard,
Thanks for your order and for reviewing your experience with Eden.
We really appreciate your feedback.
Rich - Eden Customer Service Team

Rated 5 out of 5 stars

Excellent service

Excellent service - helpful staff.

July 15, 2026
Eden.co.uk logo

Reply from Eden.co.uk

Hi Mair,
Thanks for your custom and your review.
We really appreciate your feedback.
Rich - Eden Customer Service Team

Rated 5 out of 5 stars

Repeat order

Repeat order. I am an altar server. No communion service with bread to break. This is to place to come for church supplies.

July 21, 2026
Eden.co.uk logo

Reply from Eden.co.uk

Hi Mavis,
Thanks for ordering with Eden and taking the time to leave a review.
We really appreciate your feedback.
Rich - Eden Customer Service Team

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