Edinburgh Airport Official Parking Reviews 

24,319
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 4,501 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the ideal location, noting that it is extremely convenient, well-secured, and only a short, pleasant walk directly to the main terminal building. People also deeply appreciate the exceptionally friendly staff members and the smooth, straightforward parking process that functions efficiently without any unnecessary delays. Some reviewers were not happy with unexpected extra charges encountered when finally exiting the busy car park after completing their travel. Others mentioned that poor signage and confusing directions around the facility made locating the correct areas quite difficult and rather stressful at times.

What people talk about most

Location

Reviewers highlight ambiguous aspects of location, noting that while the proximity to the terminal makes... See more

Service

Reviewers mention positive feedback about service, noting it is extremely easy, efficient, and convenient for... See more

Staff

People report positive experiences with staff, highlighting friendly and helpful service throughout their... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the smooth, quick, and... See more

Price

Users describe ambiguous interactions with price, as experiences with costs vary significantly among... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Stayed in Mid-stay Park for five days after booking online. Signage and directions could be better . No ticket issued at the entrance barrier which meant we had to buzz the office at the barrier to b... See more

Rated 4 out of 5 stars

I booked Terminal Surface Parking . Great car park for proximity to airport , but poorly sign posted for Terminal Surface parking , in fact I did not see any sign saying Terminal Surface parking . Fo... See more

Rated 4 out of 5 stars

Generally a good experience. Easy to drop off car. Staff were very friendly. However......The signage and directions for Fast Park are terrible (this was confirmed and acknowledged by a member... See more

Rated 5 out of 5 stars

2nd time using fastpark..excellent service and so easy...easy and convenient parking and pickup right next to terminal..staff were on hand and very helpful..will definitely use again 🌟🌟🌟🌟🌟


Company details

  1. Parking Lot
  2. Airline

Written by the company

Edinburgh Airport is where Scotland meets the world. Official Edinburgh Airport website - live flights & times, arrivals & departures, news & advice, and parking at Edinburgh Airport.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

24K reviews

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Hasn’t replied to negative reviews

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4.3

All reviews

(24,319)

4,446 reviews in the last 12 months

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Rated 1 out of 5 stars

Extremely poor parking service from…

Extremely poor parking service from Plane parking. I was going to say could be improved and put a 3 star review. But after being lied to by their customer service in their response to my initial feedback I believe a one star rating is more deserved. Initial experience was fine. Easy access and found a space. Shuttle was quite quick with no issues. On return to Edinburgh airport at around 10pm I stood at the airport collection point along with 5 or 6 other people for around 40 minutes waiting for the shuttle service to return me to my car. Two of the other people waiting tried to call as a plane parking shuttle arrived dropped off the passengers and switched their sign to not in service leaving us for another 15 - 20 minutes wait for a bus to turn up. I highlighted this in their contact form, as directed to complete when nobody answers their phone number, and have received a reply from Ryan claiming he has looked at CCTV and none of this happened. As the person that experienced it along with 5 or 6 other people I can assure you it did happen. Just avoid Plane parking, it's cheap for a reason and their customer service is atrocious.

August 12, 2026
Unprompted review
Rated 5 out of 5 stars

Easy and convenient

Easy and convenient . Great price. Very helpful when calling for assistance at the barrier on exit. Thank you . I will recommend and definitely use this in the future.

August 12, 2026
Unprompted review
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Rated 5 out of 5 stars

Best airport parking by far!

Best airport parking by far. The fast park was so easy to use both on departure and return. Very efficient and good value for money. Would definitely recommend and we will be using this every time we fly from Edinburgh.

August 6, 2026
Unprompted review
Rated 5 out of 5 stars

Park in the multi storey

Park in the multi storey regularly and find it very straightforward. You are given clear instructions re arrival and departure plus you can access security directly on Level 2. Just wish it was a bit cheaper.

August 7, 2026
Unprompted review
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Rated 5 out of 5 stars

Great experience

Great experience. On arrival staff helping to find the right space. Then assisting with key drop off. Very easy and clear process.

August 12, 2026
Unprompted review
Rated 1 out of 5 stars

Settings on dashboard were changed to…

Settings on dashboard were changed to different profile heating turned to 26degrees heated seats put into operation all of which were totally unnecessary to move our car from arriving to leaving. We would appreciate an explanation as to why these actions were carried out.

August 8, 2026
Unprompted review

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