Elephant Estate Agents Bristol Reviews 

27
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Nick and his team couldn't have been more helpful in the our sale of our home. Being local to the area he knew exactly how to market the property and sell all the positive aspects about the area, incl... See more

Rated 5 out of 5 stars

The elephant team made the challenging emotional rollercoaster process of selling my daughter’s home so much easier. They always gave a helping hand, but were never pushy. There is a relaxed office... See more

Rated 5 out of 5 stars

Alec and his team at Elephant were very efficient and as first time buyers they were very supportive throughout the whole process. Buying in a chain was more complicated than predicted and we felt the... See more

Rated 5 out of 5 stars

We had a great experience selling our property with Elephant. It took a little longer than we hoped and the team were reassuring and helpful throughout. We used their staging recommendation for our... See more

Company details

  1. Real Estate Agency

Written by the company

After a decade of working in firms both large and small, international and independent; in property markets both tough and thriving; we had a clear vision of how estate agency should be done. In 2011 we were able to put this into practice when elephant was born. The elephant team strives to create an experience that we ourselves would want; to make the challenging process of buying and selling homes just that little bit easier. We have all bought, sold and renovated our own homes feeling every emotion along the way. We fully appreciate that buying a home is a carefully considered process which requires a helping hand and not one to push. With this in mind, we have taken great care to create a relaxed office environment so people will feel welcome and talk to us with ease. Time and time again, glowing feedback tells us that we stand out from the crowd. In a recent survey, our customers volunteered our top 3 traits as ‘friendly, approachable, and honest’. To add to this we are energetic, enthusiastic and we genuinely care about doing a good job for you.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

27 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.6

All reviews

(27)

18 reviews in the last 12 months

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Rated 5 out of 5 stars

Professional and personable

As a purchaser dealing with Elephant, I found them to be very professional and responsive at all stages of the process.

I had the pleasure of having Catherine show me round the property and found her to be very genuine. She didn’t attempt to sugarcoat any of the property’s downfalls and told me how it was which made me feel more confident when putting in my offer.

Elephant were aware of our eagerness to complete ASAP and were always on the ball when chasing solicitors to hit deadlines and providing myself with updates.

When Catherine was out of the office, Elephant always ensured another agent by the name of Sam was there to pick things up. This gave me peace of mind that I didn’t have to chase them for anything on the purchase and made the whole process fairly stress free.

From my perspective, Elephant were great to work with and would recommend them onto anyone buying/purchasing property.

Many thanks for your help guys!

September 1, 2023
Unprompted review
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Rated 5 out of 5 stars

I like my estate agent!

Elephant Estate Agents provided us with a really useful and high quality service. They organised the marketing very quickly. All the staff came to see the house before it hit the market. And then they were extremely helpful throughout the sale process. All for the same fee as the other local agencies, two of which I've used in the past. I never thought I would recommend any estate agent. But here I am.

September 24, 2014
Unprompted review
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Reply from Elephant Estate Agents Bristol

Thank you David; sorry we’ve taken so long to reply.
You could probably tell us all the statistics attached to the delay! It’s much appreciated anyway.

Thank you for our first TrustPilot review.

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