The customer service at elite parts was excellent! The team are very helpful. The items are also exactly original as described. Sadly the same couldn’t be said about the courier (Aramex) which whilst... See more
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My first time experience with Elite parts was very good. Fast response to questions and the shipment arrived very quickly.
Company replied
Great service. Ordered a side chrome skirt for my HAVAL jolion, and it arrived in due time as I needed it in a time sensitive schedule. The customer service is great, they answer your questions in det... See more
Company replied
I recently purchased car parts from Elite Parts for my repair project, and I’m very impressed with their service. The parts were exactly as described, well-packaged, and arrived much faster than I... See more
Company replied
Company details
Written by the company
Eliteparts is the first official website marketplace selling auto-parts for the giant Chinese brands Great Wall GWM and CHERY including auto-parts for CHERY, HAVAL, POER, Wingle, Tank and all other vehicles manufactured under GWM & CHERY. We ship spare parts from China directly to your doorstep worldwide.
Contact info
No. 698, Hanjiang West Road, Xuejia Town, Xinbei District, Jiangsu Province., 212300, Changzhou, China
- +86 159 9684 6558
- Support@eliteparts.org
- www.eliteparts.org
4.6
Excellent
135 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
WE ORDER A SPARE FOR HAVAL 2
WE ORDER A SPARE FOR HAVAL 2
AND WE WERE ASSIST IN EXCELECT WAY.
THEY ASK US ALL THE INFORMATION INORDER TO SEND US THE CORRECT PIECE.
SO WE ARE GREAT TO ORDER PIECES THROUGHT THEM.
November 14, 2025
Reply from Elite Parts
Thank you so much for your wonderful feedback, Mr. Giulio! We’re truly glad to hear that your experience with us was excellent and that our team was able to assist you in ensuring the correct part for your HAVAL H2 parts order.
Your trust means a lot to us, and we’re always here to support you with any future spare parts you may need.
Thank you again for choosing Elite Parts!
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I recently purchased car parts from…
I recently purchased car parts from Elite Parts for my repair project, and I’m very impressed with their service. The parts were exactly as described, well-packaged, and arrived much faster than I expected. Shipping was smooth, with tracking updates provided every step of the way.
The customer service team was professional and easy to deal with, answering my questions promptly. Everything fit perfectly during installation, and the overall quality was excellent.
Highly recommend Elite Parts for their reliable shipping, great prices, and genuine customer support. I’ll definitely order from them again.
September 9, 2025
Reply from Elite Parts
Thank you so much for your wonderful feedback, Sunny! We’re delighted to know that you’re satisfied with the quality, packaging, and fast delivery of your order. It’s always our goal to provide a smooth and reliable experience for every customer. We truly appreciate your trust in Elite Parts and look forward to assisting you again with HAVAL Jolion Pro Parts or any other genuine auto parts you may need in the future.
Good service and reliable company
For the car that older than 10 years are notorious for having limited sparepart availability. However, this company made it possible. They are professional and trustworthy. Highly recommended.
October 27, 2025
Reply from Elite Parts
Thank you dear for your valuable feedback.
We truly appreciate your trust in Elite Parts and are very glad we could help you find the right HAVAL H5 parts despite the limited availability for older vehicles. Our team always strives to provide professional, reliable service and genuine parts for all our valued customers.
We look forward to assisting you again in the future!
Reply from Elite Parts
Thank you, David, for your kind words. We truly appreciate your trust and support. Our team at Elite Parts is always committed to providing genuine HAVAL parts and excellent service to every customer. We look forward to assisting you again soon!
Everything was a big stuff up from the…
Everything was a big stuff up from the word go trying to pay for things and then you have to handle trying to get d ER livery with Aramex in my books elite parts should be organising that and then the most thing that has pissdd me off is they say they deliver Australia wide pay good money get it delivered t I your door only to receive a rmail saying that I’m not in the delivery network now they are saying I’ve got to pay more money for delivery
September 29, 2025
Unprompted review
Reply from Elite Parts
We’re sorry for your frustration, but the extra delivery fee was requested by Aramex, not us. If an address is outside their normal service zone, they apply surcharges. Refusing these charges means the package cannot be delivered. For courier-related concerns, please review Aramex directly on their own platform.
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The order is delayed for long time
The order is delayed for long time
I paid a lot of money for more something after i paid for the items needed
The initial salary is not included anything and not clear from the site
September 4, 2025
Reply from Elite Parts
We would like to clarify that our website clearly states in multiple places—including below each product price and again at checkout—that international shipping charges are not included in the product price. Missing this information does not represent any wrongdoing at our end.
We were expecting your review to focus on our service and the auto parts you ordered, which we trust were received in perfect condition as described. As for shipping delays, these are handled by the courier company, and they have their own platform for service reviews. Still, we fully understand that such delays may affect your overall experience.
Reply from Elite Parts
Thank you, Viktor! We’re glad you’re satisfied with our support and service. At EliteParts, we always aim to provide fast assistance and reliable solutions for Great Wall POER parts and other models. We look forward to serving you again soon!
Thank you for the fast and good service.
I would like to thank you for your good and fast service
The product arrived within a week and a half in perfect condition
Thank you again for your service and reliability
September 7, 2025
Reply from Elite Parts
Thank you so much for your kind words and for sharing your positive experience with us. We are delighted to hear that your order arrived quickly and in perfect condition. At Elite Parts, we take pride in providing reliable service and genuine spare parts for our valued customers worldwide.
We truly appreciate your trust in us and look forward to assisting you again in the future, whether for GWM WEY COFFEE 01 parts or any other GWM, HAVAL, or CHERY vehicle requirements.
The parts from this website are…
The parts from this website are original it's my third time buying from the site and I get the package in 10 days with DHL you first have to purchase the product then you have to pay for shipping and handling that's how the site works
August 26, 2025
Reply from Elite Parts
Thank you, Tyrson! We’re glad to hear this is your third order and that DHL delivered quickly. We truly appreciate your trust and look forward to serving you again with genuine HAVAL H6 Parts anytime!
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Haval Jolion Pro 2025 Parts
I have never ordered anything from so far away, what a fantastic experience, e-mail queries are answered within a day, so you know where your items are all the time, Elite Parts have an excellent selection of parts for your relative vehicle, easy to use web site well done guys, I will definitely recommend this company.
August 29, 2025
Reply from Elite Parts
Thank you for your wonderful feedback, Martin! We are delighted to know that your first experience ordering from abroad with Elite Parts was smooth and satisfying. Our team takes pride in providing quick communication and a wide selection of parts, including HAVAL JOLION PRO PARTS, to ensure our customers always find exactly what they need.
Your recommendation means a lot to us, and we truly look forward to serving you again in the future.
Everything was good thanks a lot
August 8, 2025
Reply from Elite Parts
Thank you for your feedback, Carlos!, we’re happy that our service has met your expectations.
We’re always glad to assist your in any future orders for GWM POER Parts from our website.
Great Excellent customer service…
Great Excellent customer service understanding helpful
If need to would buy from them again was with me from start to finish thankyou to the staff of Elite parts
June 24, 2025
Reply from Elite Parts
Thank you so much, Tina, for your kind words. We’re delighted to know that our team was able to support you from start to finish and make your experience a smooth one. At Elite Parts, we always strive to deliver excellent service and reliable genuine spare parts. We look forward to assisting you again whenever you need CHERY Parts or any other auto parts in the future.
It was just a normal parts ordering…
It was just a normal parts ordering experience. Nothing special really. Ordering parts from China is a waiting game, so you need patience.
Parts arrived in good condition and safely packaged, and I received exactly what I ordered so well done...
July 19, 2025
Reply from Elite Parts
Thank you, Matthew, for sharing your experience with us! 🙏 We completely agree — ordering internationally requires a bit of patience, and we’re glad your HAVAL Parts arrived safely and exactly as expected. At EliteParts, we always strive to make the process as smooth as possible, from careful packaging to timely updates. We look forward to assisting you again whenever you need GWM or CHERY parts in the future!
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Excellent service
July 30, 2025
Reply from Elite Parts
Thanks dear. We’re happy that our service has met your expectations.
Looking forward to serving you again soon.
The product was exactly what I ordered…
The product was exactly what I ordered so happy 😊
July 25, 2025
Reply from Elite Parts
Thank you, Mojalefa, for your kind feedback! 🌟 We’re delighted to hear that the product matched your expectations and that you’re happy with your order. At EliteParts.org, we take pride in supplying genuine HAVAL Jolion parts with reliable service. We look forward to assisting you again whenever you need us.
Reply from Elite Parts
Thank you so much, John! We're glad to hear that your order arrived promptly, was well packaged, and met your expectations. At Elite Parts, we take pride in delivering genuine HAVAL Parts with speed, accuracy, and care. Your satisfaction means a lot to us, and we look forward to serving you again soon!
The communication is excellent
The communication is excellent, paying attention to details was also perfect, some of the parts that I ordered were not the right fit for my vehicle and you caught the mistake immediately.
July 29, 2025
Reply from Elite Parts
Thank you so much for the kind words and excellent feedback, Shawn! We're truly glad to hear you appreciated our attention to detail and clear communication. At Elite Parts, ensuring that each customer receives the correct HAVAL parts for their specific vehicle is a top priority — and we’re pleased we could catch the mismatch early and get it right for you.
We look forward to assisting you again in the future and ensuring your next experience is just as smooth and reliable!
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Excellent & Trusted!
Ordered brake pads for my Haval from Eliteparts.org on 4th August. Got my tracking on Thursday and received the item right at my doorstep today 11th August 2025. Seller was super helpful and quick to respond.. the whole process was smooth. Totally worth paying DHL shipping, no regrets!
August 11, 2025
Reply from Elite Parts
Thank you so much for your kind words and detailed feedback, AQAZ! We're truly delighted to hear that your order of HAVAL Jolion parts — specifically the brake pads — reached you smoothly and on time. It’s always our goal to make every step of the customer journey clear and reliable, and we’re glad you found our support team responsive and helpful.
We appreciate your trust in EliteParts.org and look forward to serving you again!
I ordered parts for my haval 2022 and…
I ordered parts for my haval 2022 and I'm very happy with customer service and quality of parts .I will always use this service thank you .
July 28, 2025
Reply from Elite Parts
Thank you so much for your kind review! We're delighted to hear that you’re satisfied with the quality of the HAVAL parts and the level of customer service you received. Your trust means a lot to us, and we truly look forward to serving you again on your future orders.
Still haven't got any part that I…
Still haven't got any part that I ordered and now yous want me to pay extra for delivery no way that's the last time I will be dealing with you
July 6, 2025
Reply from Elite Parts
Your order was shipped promptly via Aramex from China, and the delivery charges requested are standard fees imposed by Aramex—not by Elite Parts. Refusing to pay those charges is your personal decision, and naturally, this has prevented you from receiving the package.
All shipping conditions, including additional fees by couriers in some regions, are clearly stated in our product descriptions. Not reviewing this information before placing your order does not reflect any fault on our side.
While you’ve chosen not to deal with us again, we respect that decision. However, we remain committed to supporting customers who value transparent service and accurate communication.
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